Vodafone UK - Stevenage Opiniones 

290
TrustScore: 5 sobre 5

4,9

42 Queensway, SG1 1EE Stevenage, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Stevenage

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 42 Queensway, SG1 1EE, Stevenage, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

290 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(290)

39.826 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good service

Gertrude was very helpful, took the time to explain the different options and wasn't pushy to get the sale.

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Nicola,

Thanks for your feedback regarding Gertrude, we really appreciate you taking the time to leave us a review and are glad you had a good experience.

If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan very helpful

Jordan very helpful, explaining new phone. Happy with information given, bought new phone, thank you.

12 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Gloria,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good sense of humour lovely lady…

Good sense of humour lovely lady Gertrude help me so much explained all my options

11 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Daniel,

Thanks for letting us know what an amazing job Gertrude did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan has been Fantastic seem less up…

Jordan has been Fantastic seem less up grade world informed . I left it 3 years as afraid to go and do anything .i really do not know why having I haven’t visited sooner.

4 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Caroline,

It's lovely to hear Jordan and our colleagues in store have helped with your upgrade.

If you ever need any help, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Super service

Super service , polite and friendly

2 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Clair,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Glenn is the best

Glenn was verry helpfull, i had no clue about my contract and how it works.
Glenn explained it all to me and i managed to get a new phone, he set it up for me and transferred all my info across.

30 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Janya,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Joao

Great service from Joao, I had lots of questions and he was very helpful and informative!

30 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Kassandria,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was a very helpful polite man

Jordan was a very helpful polite man, very patient and very knowledgeble.

28 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Nicola,

Thanks for reviewing and sharing this great feedback for Jordan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was Very helpful sorted…

Jordan was Very helpful sorted everything out for me.

28 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Mark,

Thanks for reviewing, and sharing your feedback for Jordan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had so much trouble with my phone.not…

Had so much trouble with my phone.not very technical,Glenn was brilliant and knew exactly what l needed,had a 2nd visit and sorted it out completely, amazing got stay in stevenage for my phone needs .

28 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Jenny,

Thank you for taking the time to review, and share this feedback for Glenn.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly service from Gertrude

15 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Jacky,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to the Vodafone shop and saw Joao…

Went to the Vodafone shop and saw Joao very kind and explained everything in detail. Happy with the service

11 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Laila,

Thanks for sharing your kind words and feedback for Joao.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Helpful

Helpful, friendly knowledgeable agent - only took an hour to get a new phone

11 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Adrian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anil was very helpful

Anil was very helpful. Arranged a fantastic deal which I was very pleased with.

8 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Bethan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The day my internet went.

I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no help and made the problem worse. I considered admitted myself into hospital because to my understanding there is free Wi-Fi and the thought of being without made me shake lol. I decided to put on my big boy pants and go to the Vodafone shop in Stevenage. I was greeted by a younger gentleman who solved my issue in less than 15 minutes. There were two people working in the store, and they were very helpful and approachable. I had a really pleasant visit.

5 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hi Bradley,

I'm sorry to hear the initial issue you faced and I'm glad to hear it's now working.

Thanks for sharing this lovely feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Gertrude has been amazing and very…

Gertrude has been amazing and very helpful. I will always use Vodafone

1 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Yvonne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan helped massivly today in getting…

Jordan helped massivly today in getting me a sim only contract due to my reception with my previous provider

Great service

1 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Ahmed,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Review

Jordan is an exemplary employee and a credit to your company.
A great help

1 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Gary,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Glenn was of great help today.thank you

29 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stevenage

Respuesta de Vodafone UK - Stevenage

Hey Constance,

Thank you for reviewing, and sharing your feedback for Glenn.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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