Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
La empresa ha respondido
Localización
Cambiar localización42 Queensway, SG1 1EE Stevenage, GB
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Consulta las opiniones de los clientes
I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Ver más
La empresa ha respondido
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
La empresa ha respondido
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Stevenage
Escrito por la empresa
Información de contacto
42 Queensway, SG1 1EE, Stevenage, Reino Unido
4,9
Excelente
290 opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Anil good customer service polite…
Anil good customer service polite explained everything
26 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Glenn in Vodafone is my favourite
Glenn in Vodafone is my favourite , he sooo good . He do have time for customers and with him will continue to use Vodafone. Glenn you are too much .
26 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Glenn. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful. I was served by Anil 8n the Stevenage store and he was amazing. A very resourceful sales person.
26 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Anil. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ross was very helpful and showed me all…
Ross was very helpful and showed me all that I needed to know.
10 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hey Mark,
Thank you for taking the time to share this review. We're so happy you had a great experience with Ross!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Glen was professional and…
Glen was professional and helpful,making me chose the right phone and airtime plan for me.
9 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hey Valerie,
Thank you for your positive review. We're really glad you had such a positive experience with Glen.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Joao was very helpful and kind took time to show me phones and diffrent contacts finding one that suited me.
Joao was very helpful and kind.
21 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi there,
It's great to hear about your recent experience and feedback for Joao. Thanks for reviewing
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
they make life easier
they make life easier. thanks voda phone!
20 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Dianne,
Thanks for your review of support for us.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Glen was fantastic in the help he gave…
Glen was fantastic in the help he gave me.
16 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi. Thank you for your review for Glen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil was very helpful with changing us…
Anil was very helpful with changing us to dim only and upgrading our daughters phone
12 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Mathe,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sales advisor Ross explained every…
Sales advisor Ross explained every phone I looked at in detail and data plans. Made my decision very easy. Cannot recommend highly enough.
11 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Ray,
Thank you for taking the time to share this great review with us. It's great to hear about the positive experience you had in store with Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
New phone
Joao was very helpful and gave us lots of information that i could actually understand thank you .
11 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Zena,
Thanks for taking the time to share your feedback about Joao. We're glad you received the help you needed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Very happy customer
Very helpful and accommodating staff - happy to help and go through multiple options with me to find a plan and phone that suits me best.
João was especially helpful and I would definitely recommend him and the store to everyone else.
28 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Holly,
Thanks for taking the time to share a 5 star review. We're so glad you had such a positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Very happy
Very happy, extremely happy with the service from the 2 men in this branch today
4 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Antoniya,
We're pleased to hear about your recent experience. Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Poor as the Vodafone app due to I can…
Poor as the Vodafone app due to I can't see my Bill's as its saying having Technical issues, which has being like that since last month and this month so I couldn't see my bill and I tryied calling but nothing till done by auto pay when I do it online via the app
21 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Clare,
Thanks for your review. I understand how important it is to have access to the app. We can take a look at why it's not working and help to get it fixed.
Please send my team a message on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Great service
Bruno gave loads of help and set up our new account with no problems. Great service and friendly too
19 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hey Heather,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Simplified and exclusive experience…
Simplified and exclusive experience from Bruno
19 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Mariam,
We appreciate your feedback and kind words about Bruno. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer support
Bruno who served me was super helpful and straightforward
19 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Cameron,
What super feedback for Bruno! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
The worst level of service experienced since the dinosaurs era
The level of service was just so terrible, walked into the store and no sense of acknowledgment of my presence for over fifteen minutes, I know they can claim they where busy but common sense dictates you acknowledge and say you would be right by to attend once you are through. Very very poor service, made me regretted walking in or even been a customer of such establishment.
16 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hi Mr adewale,
It's disappointing to hear what's happened when you've visited the store. It's not the service we expect for our customers. I hope we can turn this around one day for you in the future.
We're here to help if you ever need any help. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gertrude offered amazing service and…
Gertrude offered amazing service and was extremely helpful. She explained everything to me and I was so glad I could arrange my new phone face to face and stay with Vodafone.
13 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gertrude was very knowledgable and very…
Gertrude was very knowledgable and very helpful. Excellent service
13 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stevenage
Hey Pam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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