I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
La empresa ha respondido
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Ver más
La empresa ha respondido
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Stirling
Escrito por la empresa
Información de contacto
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
4,9
Excelente
202 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Felt like i was actually listened to…
Felt like i was actually listened to compared to other stores and got my end result that i wanted , highly recommend. The girls name was Alex
15 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Mark,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
I recently visited the Stirling store as I was having a few issues with my phone. I was greeted with a welcoming smile from a young man called Graeme. He was so friendly and helpful, and very patient and all the issues were addressed and resolved I was very surprised and impressed with the level of Customer Service I received. Thank you very much Graeme!
2 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Maggie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff very friendly and efficient
Came into the store to upgrade my phone and it couldn’t have been easier! James got everything sorted for me in no time and was extremely helpful getting me a new phone that was within my current budget. Couldn’t recommend them highly enough!
9 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hey Ben, Thanks for your awesome feedback! It's great to see we made upgrading such a pleasure.
Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Thankful for your assistance
Popped into the store the other day to get some help with my new phone. Alistair was really helpful and got all my old photos transferred over to my new device. Really appreciated him going the extra mile and explaining useful things I could do with my new model
1 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store
I was completely clueless when I walked in but Ali put me at ease and helped me set up a new contract and really great deal. The Stirling store is definitely the most helpful and friendly store I’ve been to.
17 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hey Tess,
Thanks for letting us know what an amazing job Ali did!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Leena was very helpful
Leena was very helpful in the Stirling store, I got what I wanted for a good deal
19 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Carl. Thank you for your review for Leena. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was so helpful and lovely to talk…
Ali was so helpful and lovely to talk to . He was great setting me up with my new sim only contract
12 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Aishling,
This is a great review for Ali. I’m glad to hear you're happy with your new contract.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Aaron was very attentive to my needs…
Aaron was very attentive to my needs when I came in to upgrade
7 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Jordan,
This is great feedback for Aaron review. I’m glad to hear you found the best upgrade option for you when visiting the store.
Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
New phone success
Finally got a new phone sorted recently at the stirling store, spoke with Liam who was very helpful and sorted me out with a contract I'm very happy with.
4 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Thank you for your review Euan. It's always good to read such complimentary feedback for one of our team.
Hope you're loving your new phone.
Thanks again,
The Vodafone Social Media Team
Came into Stirling to top up my phone…
Came into Stirling to top up my phone and Ali helped me move onto a contract SIM that was much better value for money and loowed me to use it without stress or worry. Will be recommending the Sitrling Vodafone store
17 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Sylvia. Thank you for your review for Ali. It's always lovely to read such fantastic feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I came into store with a faulty SIM…
I came into store with a faulty SIM card and was seen by Ali who resolved it with no issues and even after resolving the fault got me on a better plan for less money with more data. First class service.
29 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Rebecca. Thank you for your review for Ali. It's always lovely to read such fantastic feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I came into store to ask about roaming…
I came into store to ask about roaming charges. I was served by Ali, who was great. Informed me of all my options with passes and even gave me the option to change my plan to a more inclusive one, very happy with the outcome.
26 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Chloe. Thank you for your review for Ali. It's always lovely to read such nice feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Liam Whyte offered great customer…
Liam Whyte offered great customer service and helped explain the whole process in easy to understand terms. Honestly was amazing service, especially when it's something I often get flustered or confused when doing.
7 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi Struan,
It's lovely to read such a nice review for Liam in our Stirling store. We're glad you have had this amazing service when visiting the store.
Thanks again,
Vodafone Social Media team
I was served by Graeme I’m store who…
I was served by Graeme I’m store who was very attentive. He kept me right throughout. Excellent service provided by him.
11 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stirling
Hi John,
It's great to hear this feedback for Graeme in our Stirling store.
Thanks for your support and sharing. If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
All the best,
Vodafone Social Media team
Respuesta de Vodafone UK - Stirling
Hi Lee,
Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.