I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver más
La empresa ha respondido
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver más
La empresa ha respondido
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
La empresa ha respondido
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Ver más
La empresa ha respondido
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
La empresa ha respondido
Escrito por la empresa
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Elyse was wonderful, Incredible service and Easy to work with.

Respuesta de Vodafone UK - Stirling
We visited today and Alex attended to us. He was very clear at giving us all the options so that we could choose what suited our needs best. Alex was very professional and polite and friendly. Would recommend this store.

Respuesta de Vodafone UK - Stirling
Alex did an excellent job, great service all round

Respuesta de Vodafone UK - Stirling
Explained everything very clearly and answered all our questions.

Respuesta de Vodafone UK - Stirling
Great product knowledge from the young lady who dealt with us today. First class communication skills, lovely friendly manner. Not only did we upgrade a mobile phone but she saved us a fortune on our broadband by switching over to Vodaphone.

Respuesta de Vodafone UK - Stirling
Ronnie was patient, competent and not only sorted out our issues but got Vodafone a new broadband customer as we took out a contract with you. Gave us excellent advice on using mobile phones abroad. Full marks.

Respuesta de Vodafone UK - Stirling
I visited Vodafone in Stirling today and was greeted by a lovely young man named Alex. I explained my broadband situation and he sorted me out with a great two year deal. He was very patient and helpful. Alex also contacted our old broadband provider to save me the hassle of cancelling. Now just waiting for it all to be switched over. Fingers crossed this part is just as easy.

Respuesta de Vodafone UK - Stirling
I had great service from 3 different team members in this store. They were all very friendly and helpful, and very knowledgeable. I was grateful to be able to sort out my phone contract in person as I find the website process more confusing than it used to be.
Particular shout out to Lindsay, who helped with my trade in. Unfortunately I can’t remember the other team member names.

Respuesta de Vodafone UK - Stirling
The person (Lindsey) I dealt with was informative and friendly!

Respuesta de Vodafone UK - Stirling
Came into the store in Stirling expecting the usual off hand experience from broadband retailers. I was really surprised by the level of service that Lindsey gave us. Quick, efficient, everything explained and appointment for installation agreed.

Respuesta de Vodafone UK - Stirling
On the two occasions that we recently visited the Stirling store, we were fortunate enough to be served by Lindsey. She was friendly and helpful, efficient and professional - a great asset to the company!

Respuesta de Vodafone UK - Stirling
Great service and good adviser
Very polite and helpful with everything I asked for

Respuesta de Vodafone UK - Stirling
Very helpful and friendly, went out of his way to help.

Respuesta de Vodafone UK - Stirling
Liam was very helpful and sorted me out with new iPhone/ contract etc. Patient/ professional/ polite. Many thanks it was great to have face to face contact instead of online!

Respuesta de Vodafone UK - Stirling
Declan was very helpful, informative & had excellent customer service skills. I am not a tech kid but he explained everything clearly. We left the store knowing that we were given the best deal for us.

Respuesta de Vodafone UK - Stirling
Lindsey was very helpful and made me feel so welcome, she answered every question I asked and I could t thank her enough for how easy the whole process was.

Respuesta de Vodafone UK - Stirling
Lindsey from the Stirling store was very professional and helpful. Sending my faulty phone away for repair

Respuesta de Vodafone UK - Stirling
Went in with my neighbour to update the username and email on the account as it was registered under her late husband's name, even though we already contacted Vodafone's bereavement team who didn't update the email.
Lindsey, in store was absolutely amazing and updated all the required details very quickly. She gave us information on broadband , bills and future upgrades as well. Extremely friendly and lovely personality. Really made our experience an enjoyable one.

Respuesta de Vodafone UK - Stirling
Hayley was an amazing help today

Respuesta de Vodafone UK - Stirling
Very patient, friendly, calm and understanding with my mum as she doesn’t know much about technology.
Thank you Brandon (Stirling Branch)

Respuesta de Vodafone UK - Stirling
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.