Vodafone UK - Sudbury Opiniones 

157
TrustScore: 5 sobre 5

4,9

1a North Street, CO10 1RB Sudbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 1a North Street, CO10 1RB, Sudbury, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(157)

39.970 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Has so much difficulty with the live…

Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can't remember his name but he is always so helpful and lovely

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service from the staff

Good service from the staff. Helped me save money!!

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was able to reduce my monthly…

I was able to reduce my monthly outgoings including adding another SIM card to my contract. Everything was sorted out quickly and easily and the advisor was very knowledgeable and helpful.

18 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey VL,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Staff always pleasant and helpful.

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Dorothy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Representative Phoenix (Ross?) was…

Representative Phoenix (Ross?) was superb. Two visits, service was comprehensive and painless

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgraded our phones this week

Upgraded our phones this week, not very tech savy but Phoenix was great, sorted everything for us and set phones up ready for use.
Thank you

14 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Deborah,

Thanks for the lovely review and fantastic support for Phoenix.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Patient and understanding team.

As always the team at Sudbury provide excellent customer service. Particularly Ashley and Phoenix, nothing is ever too much trouble for them, they are so patient and explain everything. I wouldn’t consider going anywhere else.

11 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Suzanne,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ashley lived up to expectations very…

Ashley lived up to expectations very helpful and quick. Many thanks.

7 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ash was very helpful!

I came in and spoke to Ash today. He was amazing and so helpful. He reassured me every step and explained what he was doing throughout my experience. He was an absolute star and was I was very grateful to be able to go into a store and speak to a person and get the help I needed!

4 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Camilla,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great Vodafone service

I needed to update my phone and review my contract and popped into the Vodafone shop in Sudbury. I was lucky as the shop wasn’t busy but the help I had was so useful. I saw Kurt and he gave me really good advice on which phone to go for and which plan. Nothing was too much trouble. At no point did I feel rushed into making a decision. Really good service.

12 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Royna,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptionally helpful and knowledgeable…

Exceptionally helpful and knowledgeable team. Thank you!

12 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Rosie
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful setting up my new S26

Very helpful setting up my new S26. Thanks team.

6 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Another great experience from the…

Another great experience from the Sudbury team always happy to help. Always go into store directly instead of online as the guys in store are always so helpful and friendly!

27 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Very good service explained everything…

Very good service explained everything to me and did a good deal too

18 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Dave,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phoenix at Vodafone, Sudbury

Spoke to Phoenix who couldn't have done more to help and set my mind at ease. He dealt with my query and then, having advised that my contracts were due for renewal, managed to save me money.
Phoenix was polite, friendly and very knowledgeable. It was a very positive experience.

31 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Sandra,
 
Thanks for the lovely review and fantastic support for Phoenix.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ash was superb as he is every time I…

Ash was superb as he is every time I call in to sort any issues I have. Brilliant customer service and he knows what he's doing. 5☆

30 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Trev,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ash in the Sudbury branch went above…

Ash in the Sudbury branch went above and beyond to sort out our issues

31 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Ted,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and polite14january 2026

14 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New contract

Ashley and the team were extremely efficient and patient. Explained everything throughout as there were some issues in completing the process.
A complete and thorough demonstration of the new device with a full explanation of how the contract would work
Thank you for such good service Sudbury

3 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service as always from Ashley

Great service as always from Ashley, Phoenix, Heba and Kurt.

Merry Christmas 🎅🏻

23 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Steve and Joan,
 
Thanks for the lovely review and fantastic support for Ashley.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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