Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Ver más
La empresa ha respondido
1a North Street, CO10 1RB Sudbury, GB
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Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Ver más
La empresa ha respondido
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
La empresa ha respondido
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Ver más
La empresa ha respondido
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Ver más
La empresa ha respondido
Escrito por la empresa
1a North Street, CO10 1RB, Sudbury, Reino Unido
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Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can't remember his name but he is always so helpful and lovely

Respuesta de Vodafone UK - Sudbury
Good service from the staff. Helped me save money!!

Respuesta de Vodafone UK - Sudbury
I was able to reduce my monthly outgoings including adding another SIM card to my contract. Everything was sorted out quickly and easily and the advisor was very knowledgeable and helpful.

Respuesta de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury
Representative Phoenix (Ross?) was superb. Two visits, service was comprehensive and painless

Respuesta de Vodafone UK - Sudbury
Upgraded our phones this week, not very tech savy but Phoenix was great, sorted everything for us and set phones up ready for use.
Thank you

Respuesta de Vodafone UK - Sudbury
As always the team at Sudbury provide excellent customer service. Particularly Ashley and Phoenix, nothing is ever too much trouble for them, they are so patient and explain everything. I wouldn’t consider going anywhere else.

Respuesta de Vodafone UK - Sudbury
Ashley lived up to expectations very helpful and quick. Many thanks.

Respuesta de Vodafone UK - Sudbury
I came in and spoke to Ash today. He was amazing and so helpful. He reassured me every step and explained what he was doing throughout my experience. He was an absolute star and was I was very grateful to be able to go into a store and speak to a person and get the help I needed!

Respuesta de Vodafone UK - Sudbury
I needed to update my phone and review my contract and popped into the Vodafone shop in Sudbury. I was lucky as the shop wasn’t busy but the help I had was so useful. I saw Kurt and he gave me really good advice on which phone to go for and which plan. Nothing was too much trouble. At no point did I feel rushed into making a decision. Really good service.

Respuesta de Vodafone UK - Sudbury
Exceptionally helpful and knowledgeable team. Thank you!

Respuesta de Vodafone UK - Sudbury
Very helpful setting up my new S26. Thanks team.

Respuesta de Vodafone UK - Sudbury
Another great experience from the Sudbury team always happy to help. Always go into store directly instead of online as the guys in store are always so helpful and friendly!

Respuesta de Vodafone UK - Sudbury
Very good service explained everything to me and did a good deal too

Respuesta de Vodafone UK - Sudbury
Spoke to Phoenix who couldn't have done more to help and set my mind at ease. He dealt with my query and then, having advised that my contracts were due for renewal, managed to save me money.
Phoenix was polite, friendly and very knowledgeable. It was a very positive experience.

Respuesta de Vodafone UK - Sudbury
Ash was superb as he is every time I call in to sort any issues I have. Brilliant customer service and he knows what he's doing. 5☆

Respuesta de Vodafone UK - Sudbury
Ash in the Sudbury branch went above and beyond to sort out our issues

Respuesta de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury
Ashley and the team were extremely efficient and patient. Explained everything throughout as there were some issues in completing the process.
A complete and thorough demonstration of the new device with a full explanation of how the contract would work
Thank you for such good service Sudbury

Respuesta de Vodafone UK - Sudbury
Great service as always from Ashley, Phoenix, Heba and Kurt.
Merry Christmas 🎅🏻

Respuesta de Vodafone UK - Sudbury
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