I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver más
La empresa ha respondido
Localización
Cambiar localización408 The Strand,Covent Garden, WC2R 0NE London, GB
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Consulta las opiniones de los clientes
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
La empresa ha respondido
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver más
La empresa ha respondido
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - The Strand
Escrito por la empresa
Información de contacto
408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido
4,9
Excelente
193 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lexi
Lexi, Store Manager, at the Strand could not have been more helpful. I am truly pleased with the service she provided.
5 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lexy and Kai was great !
Lexy and Kai was great ! Very good service. Thank you for the upgrade
4 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi Becky,
Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Lexy and Kai have been able to help you.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lexy - Strand
Amazing service! Super helpful and have wonderful advice
15 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi Chris,
Thanks for a lovely review for Lexi.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A very happy customer
Extremely happy with the customer service at the Vodafone shop on Strand. I have come here multiple times over the last 6 months and have been extremely impressed by Kai - his knowledge and his very helpful attitude
11 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey Pareejat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kai at the Strand branch was super…
Kai at the Strand branch was super knowledgeable and friendly - really took his time to help me with a suitable deal!
9 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
worst diservice ever,systems and staff…
worst diservice ever,systems and staff not fit for purpose,15 staff interactions later matter not resolved,lied to and promises unfulfilled,monies STOLEN by vodafone still not explained.
3 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi Michael,
It's disappointing to hear of your recent experience, so we can investigate what's happened and fix any mistakes that may have been made, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - The Strand
Hi Idriz. Thank you for your review for Malek. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - The Strand
Hi Jiayu,
It's lovely to hear you've had a great experience in store. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Thank you Lexy very professional…
Thank you Lexy very professional service :)
5 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi Christopher,
This is a great review for Lexy. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lexy was really helpful and great to…
Lexy was really helpful and great to speak to.
4 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey Joane,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexy really supported me and cared…
Lexy really supported me and cared about my problem. She helped me sort a new sim after having a phone stolen and was so friendly and approachable.
4 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey James,
Thanks for the lovely review and fantastic support for Lexy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very supportive!
3 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey Geoff,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - The Strand
Hey Kai,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexi and Umar were super friendly and…
Lexi and Umar were super friendly and helpful finding the best deals.
6 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey Ciara,
Thanks for the lovely review and fantastic support for both Lexi and Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - The Strand
Hey Alexander,
Thanks for the lovely review and fantastic support for Lexy. We love getting such great reviews like this.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lexi was great thank you !
5 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey Oleg,
Thanks for the feedback and support, it's always great to receive such lovely reviews we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very great service from lexy
Very great service, friendly and professional.
30 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hey Payton,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Happy to help and expeditious
The young woman who helped me appeared happy to assist and quickly accomplished what I was unable to do myself using the VOXI app. I was grateful for her help
I might add that I would appreciate it if Vodaphone would adapt VOXI to accommodate non-UK addresses when making purchases. The postal code field needs to be more flexible.
15 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi Leigh. Thank you for your review and suggestion. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - The Strand
Hi Terry. Thank you for your review for Lexi. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Thank you Ekram!
Ekram and all the team were super helpful and patient. Would always come here over the branch on Long Acre where the staff were not helpful
15 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - The Strand
Hi Lola. Thank you for your review for Ekram. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
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