yusuf was amazing at attending to us and ensuring he helped us, gave us a great experience and explained everything in detail so we wasn’t in the dark with our plan. great guy highly recommend
La empresa ha respondido
Localización
Cambiar localizaciónUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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Consulta las opiniones de los clientes
Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver más
La empresa ha respondido
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver más
La empresa ha respondido
Yusuf was amazing despite all the faff I’ve had with a new phone he has been able to help me perfectly on getting one! Amazing young worker give him a pay rise in my opinion.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
204 opiniones
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Madalina the Amazing
Madalina was very helpful and gave me the best outcome possible with an upgrade the far past the last contract. I would highly recommend using Vodafone Thurrock. All the staff are friendly and go above and beyond to give the best deals. They even catered with the air-conditioning. Thanks for the help Madalina.
9 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Steve,
Thanks for reviewing and sharing your feedback for Madalina. We're pleased to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kiran helped me with a broadband issue
Kiran helped me with a broadband issue, spent over a hour but got it resolved. Amazing service from her
9 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Jeanette,
We're pleased to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a great experience with Jackie
I had a great experience with Jackie, She explained everything about the products and I love the way that she do that. Thank you so much Jackie!
9 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Andreea. Thank you for your review for Jackie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillon was friendly and efficient
Dillon was friendly and efficient, searching for a good rate for me.
7 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Carol,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dylan was absolutely amazing
Dylan was absolutely amazing, didn’t feel like a sales pitch and felt like generally wanted the best for us and our needs. Best customer service in a long time!
9 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Jessica,
This is a great review for Dylan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jacqueline was extraordinary …
Jacqueline was extraordinary ans helped me with everything i need to choise a new contract sim !
4 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Radu,
Thanks for your review for Jacqueline. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Every time I visit
Every time I visit, I am met with the best level of service. We have built and maintained a long term relationship with Alia and always come back to see her! Store is so helpful and all colleagues are knowledgable and approachable, which is the main reason we have remained with Vodafone for so long!
30 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Promptly service
Promptly service, very helpful. Offered to look into my plans
30 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reducing costs
The young man who helped us was amazing. He helped us through what would of been to us very stressful. 10/10 for the service he provided.
2 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Jackie at Lakeside absolutely superb…
Jackie at Lakeside absolutely superb once again, the attention and knowledge was perfect
Get yourself to Lakeside to see Jackie
12 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Brian. Thank you for your review for Jackie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolu & Alia
People are quick enough to complain - but never to praise!
Todays experience was superb at the Lakeside Branch, I upgraded my phone/package and my mum also changed her plan.
From start to finish the team were helpful, had patience, informative, I am rubbish with technology but Tolu & Alia went over and above to ensure both phones up and running.
The whole branch had a great atmosphere and team feel.
Great experience - Thank you
8 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Lara. Thank you for your glowing 5-star review for Tolu, Alia and the team in our Thurrock Lakeside Experience store. It's always lovely to read such AMAZING feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Osmania was helping me today and she…
Osmania was helping me today and she done such an amazing job she directed me to what was best for me and was so polite and helpful.
7 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Mollie, thanks for your feedback for Osmania. It's great to see they were so helpful.
Thanks, The Vodafone Social Media Team
We had a great experience in the…
We had a great experience in the vodafone lakeside store.
Nav served us, he was extremely patient to explain us everything and find the best deals for us. Very kind and funny person.
Also, Sam, the store manager, has jumped in to help Nav with a small issue about my contract.
Great customer service and great communication.
Happy customers
7 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Thanks for your review Alina, I'm glad Nav and Sam took the time to get your new contract sorted.
Thanks for your awesome review, The Vodafone Social Media Team
Friendly and helpful
29 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Malkit, It's really great to see our team left such a great impression on you.
Thanks, The Vodafone Social Media Team
The staff at the shop were brilliant
The staff at the shop were brilliant, helpful and very professional. Paola took her time to explain all the options available for my upgrade. I was guided through the process and it helped me to make a good decision to upgrade. I am really grateful guys. Keep up the good work.
28 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Abiodun,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good customer service Jackie at…
Very good customer service Jackie at lakeside offered the best deals and I only walked in for a number port in and walked put with 2 new unlimited sim only fantastic service again from lakeside
28 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Ritvaras,
Thanks for letting us know what an amazing job Jackie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tolu at the Lakeside - FABULOUS!
Tolu at the Lakeside branch was fantastic. He welcomed us nicely to store and asked how he could help. He helped us immeasurably and without a hard sell - he just listened to us and gave us what we wanted, in fact above and beyond. He’s generated loyalty from us to your company. He’s an asset to you. Thank you.
31 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hi Sule. Thank you for your glowing 5-star review for Tolu. It's always lovely to read such amazing feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service
Fantastic experience from start to finish, team were incredibly friendly and made sorting out my contract absolutely painless - in and out faster than ever before. Would definitely recommend to anyone, faultless.
19 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Josh,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
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