Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver más
La empresa ha respondido
Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍
La empresa ha respondido
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
200 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had amazing service at Vodafone…
I had amazing service at Vodafone Lakeside today Tanzeel and Naz were absolutely phenomenal, Naz is a little bit chatty but lovely talk to, helped resolve my issue and lower my bill.
10 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to give special thanks to…maddy
I would like to give special thanks to Maddy at Vodafone for the outstanding service she provided.
Maddy went above and beyond to make sure we were getting the best value for our money each month. She took the time to carefully explain all of our options and helped us choose the package that suited our needs best.
She was patient, knowledgeable, professional, and never once seemed frustrated. Her focus was on making sure we were happy and that our money was being spent wisely.
Excellent customer service from a genuinely lovely person. Maddy is a real credit to Vodafone, and we are extremely grateful for all of her help.
10 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Ayan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service
Was served by Maz. The guy’s service was top tier. Big up yourself G.
30 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Ouby,
Thanks for the lovely review and fantastic support for Maz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Denisa & Syed were fantastic help
Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddi was a great help from lakeside…
Maddi was a great help from lakeside branch. Very helpful
10 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Noman,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Naz the customer advisor we dealt with…
Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sales assistant denisa had great…
Sales assistant denisa had great customer service and skills
20 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Leanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thanks to nizam I purchased a new phone…
Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation
13 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Joanne,
Thanks for the lovely review and fantastic support for Nizam .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Vodafone
Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase
7 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Reka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Maria
I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.
15 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Dean,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Toul was very helpful when changing my…
Toul was very helpful when changing my phone and broadband
19 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
On Sunday
On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.
15 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Marcin,
Thanks for the lovely review and fantastic support for Marysia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone lakeside
Naz was amazing, knew exactly what he was talking about - very easy process!
17 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Sophie,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great and Denisa was brilliant to help…
Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me
15 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Kirti,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maddi
Maddi
Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone
25 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in
Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent
21 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Carson,
Thanks for the lovely review and fantastic support for Maz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tanzeel was amazing and so patient
Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.
20 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maddi - Vodafone Lakeside
I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.
Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!
19 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alia.
We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.
15 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Thurrock Lakeside Experience
Hey Luminita,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.