Vodafone UK - Tonbridge Opiniones 

274
TrustScore: 5 sobre 5

4,9

52 High street, TN9 1EH Tonbridge, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 52 High street, TN9 1EH, Tonbridge, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(274)

42.916 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Let was so great

Let was so great, very professional, thanks very much!

6 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Bert. Thank you for your review for Let. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan at Tonbridge was so helpful

Dan at Tonbridge was so helpful. He kept things simple, repeated things when requested. He was a star.

30 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Tamsin,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was such a lovely person!

Dan was very lovely today, has helped me with finding a monthly plan that suits me. He has helped me change from gifgaff to Vodafone. Very lovely experience! Thank you so much Dan

30 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Elena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into for help

Came into for help, I was so upset and wanted to leave Vodafone, lex made me believe in you guys again thank you, it was amazing experience!! Thank you

30 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Danielle,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was really helpful

Dan was really helpful, thanks for his help

30 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Yash,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I’ve been having constant issues with…

I’ve been having constant issues with my phone signal it literally wasn’t working anywhere I go. I popped into the tonbridge store to speak with someone today and a guy called Lex managed to fix the problem for me. He was really helpful and got me in and I now have a working phone so yay!

30 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Jess was really helpful and gave me all the information i needed.

30 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Emma,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience! was served by jess spoke to her about what i wanted & was looking for couldn't have been more helpful & a general great attitude! Will deffinately recommend this store!

10 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Just like to say Lex and Dan were so…

Just like to say Lex and Dan were so helpful, so patient with me and just excellent service! Thanks guys

25 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hello, Fred,

It's great to hear about the positive experience which you had with Lex and Dan. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was super helpful in everything I…

Dan was super helpful in everything I asked for. Thank you to him.

31 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Peter, It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was fantastic what a gent he is!

31 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Richard,

It's great to see your kind words for Dan, it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer ser ice from Jess in the…

Great customer ser ice from Jess in the Tonbridge store. Answered all my questions and put my mind at ease

31 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Thanks for the great review, Shannon - it's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was great thanks!

18 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Michael,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy with my experience in-store…

Very happy with my experience in-store with Jess today. Sorted me a new phone and set it up for me and also got my broadband price right down. Very happy customer and highly recommend

18 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Elaine,

Thanks for your review for Jess. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great and friendly service with a smile…

Great and friendly service with a smile from hess in tonbridge!

4 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hello, Danut,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie transferred my phone data…

Katie transferred my phone data efficiently and gave helpful and friendly service.

1 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Jacqueline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Katie when transferring your phone data.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was very helpful when answering my…

Dan was very helpful when answering my questions

30 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Peter,

This is a great review for Dan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great experience

Jessica explained my options in a way I could understand and make an informed choice with no pressure

27 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Alison, It's great to see Jessica was able to help you make the right choice today 😊
Thanks, The Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Jess made the experience of upgrading…

Jess made the experience of upgrading as simple as possible and transferred all my data for me.excellent service

18 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Frances,

It's great to see you had such a positive experience with Jess. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Hard job made easy transferring data from old mobile to new.
Thank you Jack 😊

16 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hello, Claire,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más