Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más
La empresa ha respondido
52 High street, TN9 1EH Tonbridge, GB
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Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más
La empresa ha respondido
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más
La empresa ha respondido
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más
La empresa ha respondido
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más
La empresa ha respondido
Escrito por la empresa
52 High street, TN9 1EH, Tonbridge, Reino Unido
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Came in and got a new tablet from Jordan. Great service and very patient

Respuesta de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge
Jordan was amazing. Great salesman. Friendly. Knowledgable. Best customer service ever.

Respuesta de Vodafone UK - Tonbridge
Jordan and Louise Were Great! Really helped with my sons account and helped me decide the best iPad for them

Respuesta de Vodafone UK - Tonbridge
Dan from Tonbridge store has the patience of a saint.His time and effort with me on more than one occassion has been outstanding . THANKS.

Respuesta de Vodafone UK - Tonbridge
Jordan was fantastic, knowledge and helpful!!!

Respuesta de Vodafone UK - Tonbridge
Amazing customer service, smashing it time after time

Respuesta de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge
Extremely helpful and polite, best Vodafone helper I have ever seen

Respuesta de Vodafone UK - Tonbridge
Louise helped me set up my new phone and transferred all the data for me and made the process as easy as possible

Respuesta de Vodafone UK - Tonbridge
Saw Jordan. Very happy, very helpful and thorough. Deserves a pay rise and a holiday for a month! 👍🏻

Respuesta de Vodafone UK - Tonbridge
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excellent Thanks so much . Would recommend .

Respuesta de Vodafone UK - Tonbridge
Louise helped me upgrade my phone, she was very patient and made the process as stress free as possible, would highly recommend.

Respuesta de Vodafone UK - Tonbridge
Jordan was great help today. Sorted out my plan, my sons plan and my broadband! Thanks Jordan

Respuesta de Vodafone UK - Tonbridge
Jordan and Louise were very helpful when I was in store. Very knowledgeable and helpful. 10/10

Respuesta de Vodafone UK - Tonbridge
Louise was so helpful and understanding and talked me through my new phone so well , I had my twin boys on me and Louise was great in entertaining them and making me feel less stressed when getting a new phone Thankyou so much 100% reccomend

Respuesta de Vodafone UK - Tonbridge
Louise helped my switch from my old phone to the new one, was very patient during the process and explained everything clearly. Would recommend

Respuesta de Vodafone UK - Tonbridge
Jordan provided great customer service and supported my mum and I to swap a SIM over. So helpful!

Respuesta de Vodafone UK - Tonbridge
I found my experience with Jordan wonderful. Brilliant service, must come again

Respuesta de Vodafone UK - Tonbridge
I had to go to the store in Tonbridge to sort out a number of items on my account, and I had prepared myself for it to be a lengthy session. I was greeted at the door by Louise, who was extremely polite. I explained what I needed to do which involved calling another specialist department which, had I been a millennial, I would have done online. Louise answered all my questions, then put me through to the other department which took a long time, as expected. Throughout the time I was on the call, when I was clearly just waiting, Louise made a point of having a conversation with me so that I didn’t get the chance to get bored by the long wait. Five stars to Vodafone for having someone who clearly understands what good customer service is all about. If I am being completely honest, I could not say if Ian getting good value for money, Ihave never compared the prices, and Vodafone have always given me good enough service to prevent me from bothering to look elsewhere which is why I have been with them for 24 years. Thank you Louise.

Respuesta de Vodafone UK - Tonbridge
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