Vodafone UK - Tonbridge Opiniones 

274
TrustScore: 5 sobre 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 52 High street, TN9 1EH, Tonbridge, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(274)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Came in and got a new tablet from…

Came in and got a new tablet from Jordan. Great service and very patient

7 de agosto de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Colin,

Thanks for the lovely review and the fantastic support you’ve shown for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service!
Win!

4 de agosto de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was amazing

Jordan was amazing. Great salesman. Friendly. Knowledgable. Best customer service ever.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Emily,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing Service

Jordan and Louise Were Great! Really helped with my sons account and helped me decide the best iPad for them

27 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Ben,
Thanks for the lovely review and fantastic support for Jordan and Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan from Tonbridge store has the …

Dan from Tonbridge store has the patience of a saint.His time and effort with me on more than one occassion has been outstanding . THANKS.

24 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was fantastic

Jordan was fantastic, knowledge and helpful!!!

23 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, smashing it time after time

16 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge


Hey Bev,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful staff

Thanks for your help today Louise

13 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful and polite

Extremely helpful and polite, best Vodafone helper I have ever seen

27 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Clare,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise helped me set up my new phone…

Louise helped me set up my new phone and transferred all the data for me and made the process as easy as possible

11 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Stephen,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saw Jordan

Saw Jordan. Very happy, very helpful and thorough. Deserves a pay rise and a holiday for a month! 👍🏻

11 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Philip,
Thanks for the lovely review and fantastic support for Saw Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I bought a new iPhone yesterday and it…

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excellent Thanks so much . Would recommend .

2 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise helped me upgrade my phone

Louise helped me upgrade my phone, she was very patient and made the process as stress free as possible, would highly recommend.

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Ella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was great help today

Jordan was great help today. Sorted out my plan, my sons plan and my broadband! Thanks Jordan

25 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Charlie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan and Louise were very helpful…

Jordan and Louise were very helpful when I was in store. Very knowledgeable and helpful. 10/10

17 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Joan,

Thanks for the lovely review and fantastic support for Jordan and Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was so helpful and understanding…

Louise was so helpful and understanding and talked me through my new phone so well , I had my twin boys on me and Louise was great in entertaining them and making me feel less stressed when getting a new phone Thankyou so much 100% reccomend

15 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise helped my switch from my old…

Louise helped my switch from my old phone to the new one, was very patient during the process and explained everything clearly. Would recommend

15 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Allison,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan provided great customer service…

Jordan provided great customer service and supported my mum and I to swap a SIM over. So helpful!

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I found my experience with Jordan…

I found my experience with Jordan wonderful. Brilliant service, must come again

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I had to go to the store in Tonbridge to sort out a number of items on my account, and I had prepared myself for it to be a lengthy session. I was greeted at the door by Louise, who was extremely polite. I explained what I needed to do which involved calling another specialist department which, had I been a millennial, I would have done online. Louise answered all my questions, then put me through to the other department which took a long time, as expected. Throughout the time I was on the call, when I was clearly just waiting, Louise made a point of having a conversation with me so that I didn’t get the chance to get bored by the long wait. Five stars to Vodafone for having someone who clearly understands what good customer service is all about. If I am being completely honest, I could not say if Ian getting good value for money, Ihave never compared the prices, and Vodafone have always given me good enough service to prevent me from bothering to look elsewhere which is why I have been with them for 24 years. Thank you Louise.

11 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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