Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Ver más
La empresa ha respondido
Localización
Cambiar localización16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
La empresa ha respondido
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Ver más
La empresa ha respondido
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Tunbridge Wells
Escrito por la empresa
Información de contacto
16 Calverley Road, TN1 2TB, Tunbridge Wells, Reino Unido
4,9
Excelente
318 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dan has been amazing
Dan has been amazing. He was patient and explained everything really well so we understood the next steps. We have never had such good service
17 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hi Lorraine. Thank you for your review for Dan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amado helped me with network settings
Amado helped me with network settings
15 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Thank you for your lovely feedback and it's great to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Went into the Vodafone store in…
Went into the Vodafone store in Tunbridge Wells and Saf was brilliant!
9 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Jacqueline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Tunbridge Wells
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service from Phoebe in…
Great customer service from Phoebe in Tunbridge Wells today, thank you!
7 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it greatly.
Thanks,
Vodafone Social Media Team
Amadeo helped me buy new phone
Amadeo helped me buy new phone
6 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you Harvey! …
From the moment my son and I walked into the shop, Harvey was fantastic. He greeted us with a warm “good morning” and immediately made us feel welcome. He took great care of us throughout, even taking the time to build a lovely rapport with my son, which I really appreciated.
Harvey not only upgraded both my and my daughter’s accounts with a much better deal, but he also set up my son’s very first account—which he was absolutely thrilled about. I usually dread visiting mobile phone shops, but Harvey completely changed that for me.
I would highly recommend seeing him in Tunbridge Wells. Thank you so much, Harvey!
30 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Phoebe was extremely helpful and helped…
Phoebe was extremely helpful and helped me find the best deal I could get, in a friendly and understanding manner. Amazing customer service from her – thank you!
24 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
All staff are super helpful
All staff are super helpful. So grateful for a physical presence and on this visit Saff reassured me that everything I needed to do I had done.
16 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Dawn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo fantastic service following a…
Amadeo fantastic service following a week of hassle with Vodafone online. Amazing guy, really polite, friendly and professional
13 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Sarah,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo helped me with sim
12 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Qumart,
Thanks for the lovely review and fantastic support for Amadeo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
I received excellent customer service from Phoebe. She was very helpful,friendly and professional and made my visit to the shop worth. She's definitely an asset to the Tunbridge Wells branch.
12 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Mayura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The person I worked with was helpfull…
The person I worked with was helpfull and managed to help me. He explained every step and answered all my enquires, even those unrelated to my problem.
9 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Mihai,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harvey was a wonderful and charming…
Harvey was a wonderful and charming chap, helped me with all my querys.
26 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Penny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very lovely service by Dan!
19 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Temi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful service
Great communication and detailed explanations. Wonderful service!
19 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Toyin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service by Dan
Brilliant customer service by Dan, polite, very knowledgeable and informative
19 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Sade,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saf was super helpful
Saf was super helpful. Made the whole experience very easy. Tunbridge wells store
16 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey David,
Thanks for the lovely review and fantastic support for Saf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade Phone Contract
I went in to upgrade my phone contract. Saf was very helpful, explaining the various options and their cost implications in a concise and cheerful manner.
15 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tunbridge Wells
Hey Will,
Thanks for the lovely review and fantastic support for Saf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.