Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
La empresa ha respondido
Localización
Cambiar localizaciónTeall Street 34, WF1 1QF Wakefield, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have been in Vodafone today and got my new Iphone ordered excellent service from Karl highly delighted with the gentleman.
La empresa ha respondido
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... Ver más
La empresa ha respondido
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Wakefield Teall Street
Escrito por la empresa
Información de contacto
Teall Street 34, WF1 1QF, Wakefield, England, Reino Unido
4,9
Excelente
211 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Wakefield Store
Karl and George were extremely helpful and welcoming. In particular Karl was very knowledgeable and didn’t make me feel stupid when I was asking simple questions. I had previously tried to upgrade my phone over the phone, but I much prefer attending instore.
Karl is a credit to your company, down to earth and uses jargon free language making things easier to understand.
13 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Gavin,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Karl and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl great customer service, Wakefield
Karl gave a first class customer service today, nothing was too much trouble. He looked at various options to give us the best deal available. A real credit to the Wakefield office and your organisation.
9 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hi Gill,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sammah was very helpful from the start
Sammah was very helpful from the start, she greeted us with a friendly welcome and helped us find the best plan for my husband and myself. We told her we were on a budget and she helped find us plans that fit. Our experience was smooth and easy. Karl was also very helpful and friendly.
7 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The adviser was very professional and…
The adviser was very professional and explained really well. He gave me full details of all the offers explaining them really well. It was great experience
3 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Karl was as helpful as he could be and…
Karl was as helpful as he could be and navigated me through the process in language I understood.
2 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hi Kathy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Our very smooth purchase
George is very knowledgeable about the products he discussed with us. He made us feel comfortable with our purchase and took the time to explain all aspects of our choice. He’s very patient and most pleasant to speak to. Thank you for your kind service George.
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Erica,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
George was very helpful with my enquiry…
George was very helpful with my enquiry and went above and beyond to enable me to switch to broadband with Vodafone.
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic experience…
Great helpful advice given by assistant ensuring my visit. Excellent shopping experience and would recommend this Wakefield branch.
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Jeffrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George in the Wakefield branch gives…
George in the Wakefield branch gives excellent service. We came back for another phone from him because he is extremely helpful & explains how everything works & the plan. He is an asset to the company.
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey GRAHAM,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lovely guy Karl
Lovely guy. Karl. Great honest customer service.
Makes a mean brew and the best home made cookies on offer too... 😂 ( Joking )
16 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding customer service and very…
Outstanding customer service and very helpful information from Karl. Thank you!
11 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Becky,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, efficient and friendly
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Came in to enquire about moving from our previous provider. Karl was really helpful and very friendly and helpful was able to get me and the Mrs a great deal.
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Robert,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super friendly
Sarma was super friendly! Very helpful and Karl was great as well top marks!
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Karl was amazing and helped me very…
Karl was amazing and helped me very much with multiple things . Karl was a great help with helping me not only making the process so quick and painless . He additionally helped me when my email was hacked .
6 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hi Alicia,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
First class service from Ian
First class service from Ian. Helped get my number transferred over from o2 were your customer service had failed.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Simon,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We were served by Karl who customer…
We were served by Karl who customer service was absolutely brilliant so helpful and explained everything to a high standard. Thank you so much Karl
9 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Dianne,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ian, Store Manager
Ian, the store manager ably took over from one of his helpful and awesome colleagues and went through some options in the problem-solving and resourcing department. He simultaneously chatted with me about life in general and sorted the GigaCube, including putting the SIM in for me. His attention and help is much appreciated.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really friendly and helpful staff
Really friendly and helpful staff. I was nervouse about changing phones but yasmin and Ian were really nice.
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Karl was excellent and found my perfect…
Karl was excellent and found my perfect deal
29 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wakefield Teall Street
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.