Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Ver más
La empresa ha respondido
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Ver más
La empresa ha respondido
Mr. HAI, Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother! Well done
La empresa ha respondido
I recently moved over to Vodafone with two SIM cards and one broadband package, and I’d like to give great feedback for Steph. He provided excellent customer service throughout the whole process. St... Ver más
La empresa ha respondido
● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal possible. He took the time to compare all the available options, explained everything clearly without any pressure, and found us SIM deals that were better than anything we’d found elsewhere.
It’s rare to come across someone who is both honest and willing to go the extra mile for customers. He made the whole experience straightforward and enjoyable, and we left knowing we’d made the right decision. Without a doubt, one of the best customer service experiences I’ve ever had. Highly recommend! ⭐⭐⭐⭐⭐

Respuesta de Vodafone UK - White City
Mr. HAI,
Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother!
Well done

Respuesta de Vodafone UK - White City
I recently moved over to Vodafone with two SIM cards and one broadband package, and I’d like to give great feedback for Steph. He provided excellent customer service throughout the whole process.
Steph was friendly, patient, and very professional. He clearly explained all the options, made sure everything was set up correctly, and ensured the transfer was smooth and hassle-free. He took the time to answer all my questions and made me feel confident in my decision to switch.
His helpful attitude and attention to detail really stood out, and he went above and beyond to make sure everything was sorted perfectly. Steph is a real credit to Vodafone, and I truly appreciate the support he provided. Thanks!! Steph

Respuesta de Vodafone UK - White City
Good customer service. Thanks Stephen’s for answering all my questions kindly. Recommend

Respuesta de Vodafone UK - White City
Went into Vodafone White City today to replace a SIM card and upgrade my phone. Stephane served us and was extremely helpful, he helped us to get an amazing deal on an iPhone 7 pro max including a Samsung tablet and saved us lots of money. He made the entire experience easy and relaxed for us and explained everything very clearly. Would definitely recommend coming here to upgrade or get a new phone and if you do ask for Stephane.

Respuesta de Vodafone UK - White City
Stephane was exceptional with the service offered. Directed me to the plan that suited my need. Great price

Respuesta de Vodafone UK - White City
Stephane help was amazing would highly recommend he answered every question with expertise

Respuesta de Vodafone UK - White City
Stephane was excellent in helping change broadband provider, very informative and friendly.

Respuesta de Vodafone UK - White City
Excellent service from Stephane. He approached the customer straight away and provided a great service

Respuesta de Vodafone UK - White City
Steph was excellent at the Westfield store. He gave me knowledgeable advice and took the time to find me the best plan and options, and made the process smooth and easy. A stressful issue with my service was rectified in quick time, and Steph even stayed passed closing time to reassure me and make sure I was happy and left with the best plan. Many thanks to Steph!

Respuesta de Vodafone UK - White City
Great customer services many thanks for dana and tylor
And special thanks to the manager abdirhman

Respuesta de Vodafone UK - White City
Stephane is a great guy ,very helpful as he has a great method ,
High recommend

Respuesta de Vodafone UK - White City
Stephane was very helpful and efficient. Upgrade done very smoothly. Thank you

Respuesta de Vodafone UK - White City
I.met the lady charming Dana retail advisor very professional smiley best customer services and made me to take iPhone 17 prompt with sim and provide me the most beautiful no so thank you Dana

Respuesta de Vodafone UK - White City
Maria with scarf guided us really well throughout the whole process. She was really quick with it.

Respuesta de Vodafone UK - White City
Maria (who asked me to refer to her as Maria with the scarf) was wonderful! She took time to explain everything, double checked any queries with colleagues, was extremely friendly and put me very much at ease. She is a great asset to the Vodafone team.

Respuesta de Vodafone UK - White City
Excellent service from Maria with scarf . Extremely happy

Respuesta de Vodafone UK - White City
Maria with scarf What a delight, well mannered, listened to all my needs, patient and made the king experience feel short. I will be back, I will tell my people to ask for her for a wonderful experience. Thank you NJ

Respuesta de Vodafone UK - White City
He is very helpful and professional. He deserves promotion and higher salary.

Respuesta de Vodafone UK - White City
I visited the Vodafone Westfield West London branch yesterday to renew the SIM I had lost, and I was assisted by Joshu and his colleague Maria. Joshu, the Retail Advisor, provided exceptional service from start to finish. I initially planned to get a simple replacement SIM, but he took the time to explain the Black Friday device deals in detail and helped me compare the benefits of each package.
His knowledge of Vodafone plans, devices, and cost-effective options was truly impressive. Thanks to his clear explanations and friendly approach, I felt confident in choosing the most economical package for my needs.
Both Joshu and Maria were professional, helpful, and genuinely customer-focused. I’m extremely pleased with the service I received and highly recommend them. Excellent team!

Respuesta de Vodafone UK - White City
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.