Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Consulta las opiniones de los clientes
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman
La empresa ha respondido
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - White City
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Reino Unido
4,9
Excelente
545 opiniones
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Excellent service from Stephane
Excellent service from Stephane. He approached the customer straight away and provided a great service
6 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Menzies,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb service from Steph
Steph was excellent at the Westfield store. He gave me knowledgeable advice and took the time to find me the best plan and options, and made the process smooth and easy. A stressful issue with my service was rectified in quick time, and Steph even stayed passed closing time to reassure me and make sure I was happy and left with the best plan. Many thanks to Steph!
10 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Tam,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Team
Great customer services many thanks for dana and tylor
And special thanks to the manager abdirhman
23 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Stephane is a great guy ,very helpful…
Stephane is a great guy ,very helpful as he has a great method ,
High recommend
21 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Ali,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephane was very helpful and…
Stephane was very helpful and efficient. Upgrade done very smoothly. Thank you
9 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Dorota,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I.met the lady charming Dana retail…
I.met the lady charming Dana retail advisor very professional smiley best customer services and made me to take iPhone 17 prompt with sim and provide me the most beautiful no so thank you Dana
28 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Tameem,
Thanks for the lovely review and fantastic support for Dana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maria with scarf guided us really well…
Maria with scarf guided us really well throughout the whole process. She was really quick with it.
22 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Arpita,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data transfer with Maria
Maria (who asked me to refer to her as Maria with the scarf) was wonderful! She took time to explain everything, double checked any queries with colleagues, was extremely friendly and put me very much at ease. She is a great asset to the Vodafone team.
20 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Maria with scarf…
Excellent service from Maria with scarf . Extremely happy
19 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Samuel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maria with scarf What a delight
Maria with scarf What a delight, well mannered, listened to all my needs, patient and made the king experience feel short. I will be back, I will tell my people to ask for her for a wonderful experience. Thank you NJ
18 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Noah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
He is very helpful and professional
He is very helpful and professional. He deserves promotion and higher salary.
7 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Jenny,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Service and Expert Advice from Joshu
I visited the Vodafone Westfield West London branch yesterday to renew the SIM I had lost, and I was assisted by Joshu and his colleague Maria. Joshu, the Retail Advisor, provided exceptional service from start to finish. I initially planned to get a simple replacement SIM, but he took the time to explain the Black Friday device deals in detail and helped me compare the benefits of each package.
His knowledge of Vodafone plans, devices, and cost-effective options was truly impressive. Thanks to his clear explanations and friendly approach, I felt confident in choosing the most economical package for my needs.
Both Joshu and Maria were professional, helpful, and genuinely customer-focused. I’m extremely pleased with the service I received and highly recommend them. Excellent team!
30 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Nweni,
Thanks for the lovely review and fantastic support for Joshu and Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Fix & Go
Vodafone Fix & Go
I went to Vodafone on the 27th of November to replace the battery of my phone because the battery's health was very poor.I have to say that Im really happy with the service.Naheem(the technician)was really helpful and knowledgeable.My phone is now like new.Thank you for the service I really recommend.
27 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Hey Silvia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service and overall experience
Absolutely brilliant experience with the Vodafone team in Westfield. Coming in an hour before close on a Sunday evening you could excuse anyone for being a little bit unbothered, however Munaim (hopefully spelt correctly) was utterly fantastic. Incredibly helpful, chatty and overall just very pleasant. A credit to the company and, apart from a slightly better new contract, the service and general friendliness in store was probably the reason I swayed from my current contract with O2 to a new one with Vodafone 👍🏼
16 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Hi. We're happy to hear that you had such a positive experience with our team in Westfield. We appreciate the fantastic support for the staff member you mentioned. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience with Stephan very…
Very good experience with Stephan very knowledgeable and helpful
11 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Thanks Hichem!
Although I had some problems with my line and contract, Hichem was amazing and helped me solve everything! I’m so thankful for all his help
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
No happy at all with vodafone in…
No happy at all with vodafone in westfield, every time want to get help always they make your life miserable. They don’t make ur life easy, I want to cancel all my contracts with vodafone. The product already in the store but they failed to make simple. Just find another network, horrible experience
30 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Hi. It's disappointing to hear about the issues you've faced at the Westfield store. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Great service from Kahleda
Great service from Kahleda - very helpful and professional
19 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Stephane was really helpful with…
Stephane was really helpful with everything I needed today. I didn’t feel pressured to take anything more than I needed. Lovely young man.
11 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
That was a brilliant service
That was a brilliant service. Murad was very very helpful to keep it up thank you very much.
10 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - White City
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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