Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
La empresa ha respondido
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
La empresa ha respondido
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman
La empresa ha respondido
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Reino Unido
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I was helped by Stephan today at the Westfield White City store, extremely great service, I couldn’t recommend him and the team more. So happy I switched to Vodafone!

Respuesta de Vodafone UK - White City
Stephanes customer service skills were 100% spot on, he was friendly, charming and quickly able to resolve my issue!

Respuesta de Vodafone UK - White City
Had a great experience with Stephane! Helped me with upgrading my contract - was super friendly and easy.

Respuesta de Vodafone UK - White City
Stephane is the best business advisor I’ve ever dealt with. He definitely needs a promotion. My best time I’ve ever had at Vodafone. I would definitely recommend a promotion for this young gentleman. Bless him, he made my experience one for the books

Respuesta de Vodafone UK - White City
Great sim offer from sales advisor Hai, quality honest service

Respuesta de Vodafone UK - White City
Stephane is a great guy he gave me a great offer in broadband i save a lot of money the same time he cancel my old one for me. He was an excellent advisor.

Respuesta de Vodafone UK - White City
I had an outstanding experience at Vodafone Westfield Shepherd Bush,Hai was absolutely amazing.

Respuesta de Vodafone UK - White City
Steph was extremely helpful, professional, and informative. Would highly recommend Vodafone for their great customer service.

Respuesta de Vodafone UK - White City
This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!

Respuesta de Vodafone UK - White City

Respuesta de Vodafone UK - White City
Stephan helped me alot. Great customer service

Respuesta de Vodafone UK - White City
Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .

Respuesta de Vodafone UK - White City
Great service, really worked everything out for us very patiently.

Respuesta de Vodafone UK - White City
Asmaa was super helpful and patient with my decision. Amazing work !

Respuesta de Vodafone UK - White City
Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.

Respuesta de Vodafone UK - White City
Great experience excellent service was lovely to have a contract with Vodafone the lady make it very easy for me thank you 🙏

Respuesta de Vodafone UK - White City
Stephane was very helpful. He explained the process fully and the upgrade actually worked out cheaper. Top man.

Respuesta de Vodafone UK - White City
Excellent service, super helpful and patient, went above and beyond to support.

Respuesta de Vodafone UK - White City
I just want to start by saying a massive thank you t to everyone in the store but especially Naheem!
Honestly I can not thank him enough he was so friendly, kind and patient with my mum and I .
He took his time explaining and helping my mum with the best deal that suits her.
Thank you Naheem and your team for exceptional service!!

Respuesta de Vodafone UK - White City
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