Vodafone UK - White City Opiniones 

545
TrustScore: 5 sobre 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus

Valorada con 5 estrellas sobre 5

Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Ver más

La empresa ha respondido


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  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

545 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(545)

40.836 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was helped by Stephan today at the…

I was helped by Stephan today at the Westfield White City store, extremely great service, I couldn’t recommend him and the team more. So happy I switched to Vodafone!

5 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hi Trifene.

We're happy to hear that you had such a positive experience at the Westfield White City Store!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stephanes customer service skills were…

Stephanes customer service skills were 100% spot on, he was friendly, charming and quickly able to resolve my issue!

4 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Marsius,

Thanks for the lovely review and fantastic support for Stephanes.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had a great experience with Stephane

Had a great experience with Stephane! Helped me with upgrading my contract - was super friendly and easy.

2 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Tom,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stephane is the best business advisor…

Stephane is the best business advisor I’ve ever dealt with. He definitely needs a promotion. My best time I’ve ever had at Vodafone. I would definitely recommend a promotion for this young gentleman. Bless him, he made my experience one for the books

28 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hi Thomas. Thank you for your review for Stephane. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great sim offer from sales advisor Hai

Great sim offer from sales advisor Hai, quality honest service

27 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hi Alzentani. Thank you for your review for Hai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great advice

Stephane is a great guy he gave me a great offer in broadband i save a lot of money the same time he cancel my old one for me. He was an excellent advisor.

25 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Farid,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had an outstanding experience at…

I had an outstanding experience at Vodafone Westfield Shepherd Bush,Hai was absolutely amazing.

20 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Jeddie,

Thanks for the lovely review and fantastic support for Hai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service with Stephan

12 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Mujahed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steph was extremely helpful

Steph was extremely helpful, professional, and informative. Would highly recommend Vodafone for their great customer service.

12 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Rohan,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

This is the worst mobile phone shop I…

This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!

13 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Ahmed,

We sincerely apologize for the delay in the migration process and want to assure you that our commitment is to deliver high-quality services.

You can reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Asmaa was amazing thank you!

Asmaa was amazing thank you!

16 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Halyna,

Thanks for the lovely review and fantastic support for Asmaa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stephan helped me alot

Stephan helped me alot. Great customer service

15 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Bakta,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone sales Help

Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .

13 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hi Trevor. Thank you for your review. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service!!!

Great service, really worked everything out for us very patiently.

10 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Patrícia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Asmaa was super helpful and patient…

Asmaa was super helpful and patient with my decision. Amazing work !

9 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stephan was absolutely BRILLIANT in…

Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.

7 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience excellent service was…

Great experience excellent service was lovely to have a contract with Vodafone the lady make it very easy for me thank you 🙏

2 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Rawdha,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stephane was very helpful

Stephane was very helpful. He explained the process fully and the upgrade actually worked out cheaper. Top man.

1 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, super helpful and patient, went above and beyond to support.

28 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Carla,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you

I just want to start by saying a massive thank you t to everyone in the store but especially Naheem!
Honestly I can not thank him enough he was so friendly, kind and patient with my mum and I .
He took his time explaining and helping my mum with the best deal that suits her.

Thank you Naheem and your team for exceptional service!!

20 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - White City

Respuesta de Vodafone UK - White City

Hey Tammy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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