Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 33,Grand Arcade, WN1 1UG Wigan, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Ver más
La empresa ha respondido
The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.
La empresa ha respondido
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Wigan
Escrito por la empresa
Información de contacto
Unit 33,Grand Arcade, WN1 1UG, Wigan, Reino Unido
4,8
Excelente
233 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tom at Wigan
Tom was the consummate professional. Friendly, knowledgeable, articulate, and a way of putting the customer at ease and building a confidence level.
5 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was great help getting the best…
Tom was great help getting the best deal for myself! Thanks Tom :D
9 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Alyssa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Needed an upgrade for my daughter so…
Needed an upgrade for my daughter so went to the grand arcade wigan store today, the store was clean and spacious but the first female employee was sat at a desk, glanced up at me, from typing something in her phone & carried on with whatever she was inputing for about 20 more seconds more , then approached me to ask if I needed help which I found a little awkward.
She was helpful to a point but kept over talking me a bit as was explaining what I was after.
I decided to comeback after an appointment & was going to look at other phone deals too.
I returned a few hours later to try again and was welcomed straight away by a friendly employee named Emmie. I explained I'd been in before but I was a bit of a rush to find out what they had in stock of a particular device so I could take it today as my daughter had broken hers. She was so helpful, engaged and knowledgable about the phones and deals.
I left very happy with the device and airplan & I hope that when I'm to return instore, I have the pleasure of being served by Emmie again. Very pleased loyal customer. thankyou 😊
29 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The team were so helpful I was served…
The team were so helpful I was served by Tom who always has a smile on his face. I’ve been coming to the shop for a few years now and Tom always makes sure to give the best service and keeps what I want in mind when showing me the current phone offers. Thanks Tom!
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Laura,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been in store today to change my…broadband
Been in store today to change my broadband I was served by Tom because he served me other day he's very polite and friendly today he's saved me a lot of money I'm very grateful and one very happy customer
21 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reliable Team at Wigan Store
Went to the Wigan store today to sort out my sim and the service was smooth. Shout out to Callum for making my experience easy. He was kind, knowledgeable, and made sure everything was explained to me.
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Terry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into the Wigan store and Abbie was…
Came into the Wigan store and Abbie was very helpful without my visit
9 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Jordon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The assistant Emmie was very helpful…
The assistant Emmie was very helpful and patient. Emmie was still learning her role but was very pleasant and explained things well.
28 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey John,
Thanks for the lovely review and fantastic support for Emmie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful store manager
Always see the friendly face of Tom, nothing is to much trouble for him, he will help with everything that he can. He even looks for deals which you might have missed and he does not try to sell you anything you dont want. I always go to Tom in the wigan store
27 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Lisa,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tom and team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The girl who served me today was Abbie
The girl who served me today was Abbie. She tried to find the best plan for us. She was extremely helpful to us, very friendly. Highly recommend!
27 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey zoryana,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom, Store Manager Wigan
Tom, Stores manager in Wigan, Grand Arcade Branch what a guy. Took his time in serving me, he s patient, detailed, and customer friendly.
9 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Charles,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was really helpful when it came to…
Tom was really helpful when it came to choosing a SIMO plan. He was very polite and friendly, and I came out of the experience feeling very informed. Exquisite service! Thank you. :)
6 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Emily,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to callum
Spoke to callum. Very understanding and polite. Made my day. Got new phone at good price. Thanks guys at vodafone wigan
4 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was really helpful when he was…
Tom was really helpful when he was advising me about a new simcard only plan. Lots of patience with an old geezer like me who doesn't have much idea about mobile phones etc. -Excellent service
4 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Stephen,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in Wigan town centre branch and…
I was in Wigan town centre branch and Tom was very helpful and did everything very fast and great with great deals. With Tom encouraging I switched to vodafone broadband.
Thanks
31 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Abbie has been amazing
Abbie has been amazing! I came in wanting cheap sim only deal and she presented suitable plan for my needs. She was friendly and polite and explained everything properly.
28 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been to Vodafone in Wigan and…
I’ve been to Vodafone in Wigan and served by Tom he was absolutely fantastic
17 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi Ras,
Thank you so much for your wonderful review and the amazing support you’ve shown for Tom —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Really happy with the service today
Really happy with the service today, had an issue with my SIM card sorted straight away no problem. Abby offered to have a look at my contract as she could get it cheaper for me without being asked. This has also now been sorted Thankyou very much Abbreviated lovely friendly and helpful..
11 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited your store in Wigan
I visited your store in Wigan. I wanted to renew my contract and was greeted by a very friendly employee called Tom. I would like to thank him very much for the great service.
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Tanya,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Wigan
Hi Daniel,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.