Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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Consulta las opiniones de los clientes
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Ver más
La empresa ha respondido
The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.
La empresa ha respondido
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Wigan
Escrito por la empresa
Información de contacto
Unit 33,Grand Arcade, WN1 1UG, Wigan, Reino Unido
4,8
Excelente
233 opiniones
Invita a los clientes a opinar
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Respuesta de Vodafone UK - Wigan
Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abbie
Abbie gave Beltin customer service. Faultless.
Would recommend
19 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super Staff!!!
The staff in the Wigan store were so helpful……..nothing too much trouble.
15 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and explained everything…
Very helpful and explained everything thoroughly.
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom the manager of Wigan store was…
Tom the manager of Wigan store was great, listened, didn't try to push a more expensive one on me.
31 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Nicola,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a really good experience
Had a really good experience. I spoke with Abigail who helped me to get a new phone and contract, she made everything really clear and easy.
23 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callus was excellent with the transfer…
Callus was excellent with the transfer of sims and new phone deal and with renewing mobile wifi account aswell
17 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Jeff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Wigan
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
I had a really positive experience getting my new phone contract. Tom was friendly, knowledgeable, and made the whole process quick and stress-free. He took the time to explain my options clearly and helped me find the best deal for my needs. Excellent customer service - highly recommend!
14 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Meg,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, helpful staff
Approached by a friendly member of staff and explored best options, very happy with the service
10 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Jen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Wigan
Hey Cristina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Callum
Callum was amazing, very knowledgeable about the products and also upgraded our sims.
16 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum was amazing today helping us get…
Callum was amazing today helping us get a new phone today. He talked us through all the options and found the best deal for us today. Very happy with the service
11 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Sarah,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi Gavin,
Hi Gavin,
I came to your shop (Grand Arcade Wigan) for top up my sim plan on 9/12. Eventually, my wife and I changed to monthly plan (24 months) and you gave anothor sim card for us to use it temporarily. And you said our original numbers will be resume normal on 10/12. However, my number is doesn't work till now. Could you give me a call to ny wife to fix it? My wife number: 077519110398.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hello Anthony,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Brilliant service would recommend
Brilliant service would recommend
7 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted to change service provider
I wanted to change service provider. Justina was very helpful and helped with the change of numbers as well
6 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Anthony,
Thanks for the lovely review and fantastic support for Justina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum
Callum
Was excellent explaining everything very clear and was very helpful
22 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic! very helpfully
John got us a great deal on our phones and internet
16 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
John was very helpful and saved me money
John was very helpful and saved me money
11 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
great customer service from justyna
i came into the wigan branch today to ask a few questions about my contract, i was served by justyna. she was amazing, served me with a huge smile on her face, answered all of my questions and helped me with everything i needed.
10 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi. We're happy to hear that you had such a positive experience during your visit. We appreciate you taking the time to share your feedback, and we're so glad our team could assist you with your questions and needs. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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