Vodafone UK - Winchester Opiniones 

224
TrustScore: 5 sobre 5

4,9

125 High Street, SO23 9AS Winchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Winchester

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 125 High Street, SO23 9AS, Winchester, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(224)

39.680 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

James was very helpful and…

James was very helpful and knowledgeable, great service, Thank you!

26 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Lauren, ​

Thanks for the lovely review and fantastic support for james. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

James was friendly and courteous and, while he had never encountered a problem like mine before, he had it fixed within 20 minutes, issuing me a new SIM at no extra charge.

25 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Winchester Vodafone Customer Service

Hannah was brilliant helping us. She is knowledgeable and made suggestions that really work for us. She was patient with all our questions and made sure we were satisfied. She’s a real professional.

21 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Maddie

Excellent customer service from Maddie. Went in to the store ad-hoc, undecided if I should upgrade. After speaking to Maddie, I decided to purchase. Assisted with guidance, transferring Apps etc. Really helpful, with a good sense of humour. Thank you Maddie.

22 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Massive thank you to Hannah at Vodafone…

Massive thank you to Hannah at Vodafone Winchester for all her help with sorting out my new phone. Excellent customer service and she went above and beyond to get my phone sorted so thank you Hannah !

6 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service at Winchester branch

I was helped at the Winchester branch by James. It was a wonderful experience and he is fantastic.

16 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Thank you for the positive review Robyn :)
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Yesterday my wife & I visited our local…

Yesterday my wife & I visited our local store in Winchester and received great advice and help from staff member Archie. He answered all our questions and gave faultless service throughout. He is a real credit to Vodaphone. 10/10!

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey S G,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

SUPERB SERVICE

31 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Archie was 1st class

Archie was 1st class !
I was in desperate need to upgrade my phone. He sorted out the best contract for my needs and then uploaded everything from old phone to my new one .
Great team in the Winchester branch made me feel welcome and were very knowledgeable and professional.
Shout out to Hannah for her assistance.

31 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Tim,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mandy was amazing

Mandy was amazing! Very helpful!! She took as much time as needed to deal with my request. Thank you!

23 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey George,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into tGreat Service he local Winchester …

I went into the local Winchester Vodafone branch to get a new handset .I met a young assistant called Archie . He was so kind , helpful and patient and sorted out transferring all my apps and data from my old phone to my new phone . I asked alot of questions which he always answered with a smile on his face . The next day I had to go in again as I wasn't sure about something and again Archie sorted my problem out efficiently and quickly.

14 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Phil,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Samuel has been very helpful and…

Samuel has been very helpful and informative. Great customer service!!

12 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Daniella,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went in to the Vodafone store in…

I went in to the Vodafone store in Winchester last Friday and they were very friendly and helpful and were very shocked at how badly O2 treated me and they Even laughed about O2 and said the person he had in the store 15 minutes before me had the same problem as I did with O2.

4 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey John,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went in to Vodafone on Friday last…

I went in to Vodafone on Friday last week and they were very friendly and very helpful they were in Winchester store and he knew what I needed as I told them what happened with the last phone provider which was the most poorest provider ever which was O2 and I will stick with Vodafone and I won’t change to nothing else because Vodafone is the best it is so Vodafone 10/10 much more better than O2 which I give -10/10

4 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Maddison was very helpful and…

Maddison was very helpful and knowledgable. I got everything I was after, quickly. Really appreciate the service! Lovely team :-)

7 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Misaki,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

They answered my question clearly and…

They answered my question clearly and did what I wanted very quickly and politely. Then Maddison was very helpful but not pushy about suggesting a better deal than I had on another phone. A great experience overall.

4 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent assessment of the options I…

Excellent assessment of the options I had and prompt efficient processing of the changes. Well done Archie in Winchester.

3 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was very helpful and informative

Sam was very helpful and informative! He helped me with my sim contracts and getting myself a good deal. He took the time to sit down with me and explain everything and took into account what we needed.

The customer service in Winchester is always amazing and the team are always helpful with any issues that arise. I will definitely be back when my contracts need upgrading again.

28 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hey Bow,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hannah was amazing

Hannah was amazing. Great service and very knowledgeable and helpful.

19 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hi Chris. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Maddie 10/10

I was served by Maddie and she was very knowledgable and proficient with helping set up a new broadband connection moving from Sky. Would recommend to anyone who’s looking to come into Winchester Vodafone

5 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Winchester

Respuesta de Vodafone UK - Winchester

Hi Hannah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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