Vodafone UK - Wrexham Opiniones 

228
TrustScore: 5 sobre 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

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  • 48 Hope Street, LL11 1BB, Wrexham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(228)

42.251 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chloe is a superstar

I came in supporting a vulnerable member of society, and we are both so greatful we had Chloe as our 'helper'
She spoke directly to Claire, something that doesnt often happen when we are out, took the time to explain everything simply, clearly and explained all our options. Chloe is a credit to your team and we will look out for her in future when we next come in :)

28 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

It's great to hear Chloe shined during your time! Thankyou for sharing your journey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

3 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Emily. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Easy upgrade

Very pleasant and knowledgeable assistant (Jack) who took as much time as necessary to explain options and answer all my questions.

1 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was extremely helpful with giving…

Jack was extremely helpful with giving me the best price on the phone I needed, he went the extra mile as well to ensure that everything from my old phone moved to my new phone.

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful service

12 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Jess,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Neil was great helping me upgrade

6 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Elfyn. Thank you for your review for Neil. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful

12 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Cherry,

Thanks for your review for our store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent service throughout.

Have been visiting Wrecsam Vodafone for over 25 years to change and upgrade my phones. Have been lucky to be served by Jodi most of this time. She has always been most helpful and well informed regarding my family's needs and given great and courteous advice.

11 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Ifan,

This is such an amazing review for Jodi. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Im very happy with my experience in…

Im very happy with my experience in Vodafone with Chris the guy is a gold many thanks !

9 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Ovanes,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy with Chris at Wxm Vodafone

Very happy with Chris at Wxm Vodafone. Friendly and technically invaluable.

6 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Ann,

Thanks for taking your time to leave this review for Chris.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Staff are absolutely excellent in the…

Staff are absolutely excellent in the Wrexham store! Very very helpful with anything! Would highly recommend dealing with anyone from this store

29 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Service was incredible

Service was incredible, made the process of switching phones so much easier.

18 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Sophie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Always helpful in store

13 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris and Jack were fantastic

Chris and Jack were fantastic, both calm and helpful with myself. Helped me set up my phone and sort my data transfer.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Daniel,

Thanks for letting us know what an amazing job both Chris and Jack did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

SUPERB CUSTOMER SERVICE

My old phone battery was failing on my old Huawei phone which I have had for 5 years so a new phone was the best economical option for me. I looked at all the offers a while ago & bought a Samsung Galaxy A14 which now had £70.00 off so unexpected bonus & was my original choice. I was served by Neil at the Wrexham Vodafone store who was excellent in setting up my new phone and answering all questions including signing into my home WiFi so all downloads could be completed & giving helpful advice & tips too so the whole process was a great experience for me with no hassle at all. TEN OUT OF TEN NEIL THANK YOU

24 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Brian,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

8 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into Vodaphone to upgrade my…

I went into Vodaphone to upgrade my phone and had the greatest experience. I was looked after by Jodi and found her to be extremely kind, helpful and professional throughout my time in the Wrexham store. I will highly recommend using Vodaphone and Jodi’s exceptional customer service to all of my family and friends. Thank you so much for making purchase very smooth and straight forward. 10/10!

6 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

He is very and have so much patience…

He is very and have so much patience was explained clearly everything iam really happy

16 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey there,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how the team have been able to help you. If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from jodi

14 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Frank,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I'm happy with the deal I got from the…

I'm happy with the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.

12 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Lia!

What a fab a review, thank you so much for your kind words. It's what we aim for.

If you ever need further help, don't hesitate to pop our team a message:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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