Wantedwin Opiniones 80

Respuesta de Wantedwin

9 feb 2026

Dear Ashley,

Thank you for taking the time to share your experience!

We’re thrilled to hear that our support team was quick, efficient, and professional in assisting you. Our team works hard to provide helpful and friendly service, and it’s wonderful to know their efforts made a positive impact.

We’ll be sure to pass along your kind words to him - feedback like yours motivates us to keep delivering the best support possible!

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

9 feb 2026

Dear Jenny,

Thank you for your feedback!

We’re glad you enjoy our promotions and the Loyalty Program. We hope you continue having fun and taking advantage of all the rewards!

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

4 feb 2026

Dear Jayzee,

Thank you very much for taking the time to leave such a wonderful review!

We’re thrilled to hear that you had a positive experience with our customer support and enjoyed our games. Your recommendation truly means a lot to our team and motivates us to keep improving.

We’re looking forward to welcoming you again soon.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

3 feb 2026

Dear Tara,

Thank you for your feedback.

We’re sorry to hear about the issues you experienced with verification. Our goal is to make the process as smooth as possible, and we understand how frustrating delays or difficulties can be.

We would like to kindly inform you that for verification purposes, it is very important to submit valid and unaltered documents. Documents that are incorrect, in the wrong format, cropped, or edited in any way cannot be accepted, and this may delay or prevent the verification of your account.

To ensure a smooth and fast verification process, please provide clear, original documents exactly as they appear on official IDs or proofs of address.

Our team is here to assist you if you have any questions or need guidance on how to submit your documents correctly.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

2 feb 2026

Dear Allyse,

Thank you so much for your rating!

We’re thrilled to hear you’re enjoying your experience and truly appreciate your support. We look forward to keeping your gaming fun and rewarding!

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

29 ene 2026

Dear Chon,

Thank you so much for your kind words!

We’re delighted to hear you’re enjoying our friendly team and fast payouts. Your suggestions regarding withdrawals, bonuses, and VIP rewards are truly valuable to us, and we’ll be sure to pass them along to the relevant team as we continue improving our platform.

If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

29 ene 2026

Dear Skye,

Thank you for taking the time to share such a detailed review.

We’re glad to hear you enjoyed our wide game selection, smooth verification process, fast payout handling, and responsive live chat support — your kind words about our team truly mean a lot to us.

We also understand your disappointment regarding the bonus cash-out limit. We’d like to clarify that the maximum cash-out limit is part of our measures to ensure fair and technically secure gaming processes. As a licensed casino, we strictly adhere to these rules and regulatory requirements. All bonus terms, including withdrawal limits, are outlined in our Terms & Conditions, which are applied equally to all players.

Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

29 ene 2026

Dear Brad,

Thank you for the review!

We’re really happy to hear that you’ve had great experiences with us — from our game selection and hot RTP to our dedicated customer support.

Your kind words mean a lot to us, and our team is always here to help however we can.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

29 ene 2026

Dear Alex,

Thank you so much for the review!

We’re thrilled to hear you enjoy our game selection, fast withdrawals, and customer service. It’s great to know the free spins are a bonus you appreciate too!

If you have any questions, please do not hesitate to reach out to our team at any time. We are always available to assist you in any way we can.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

16 ene 2026

Dear Rene,

Thank you very much for your kind words!

We’re delighted to hear that you had a positive experience with our casino. Your support means a lot to us, and we’ll continue working to provide great games, rewarding offers, and reliable service.

We look forward to welcoming you back again soon!

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

16 ene 2026

Dear Yasmin,

Thank you for your honest feedback.

We’re glad to hear that your payout was completed successfully, and we appreciate your patience during the process. While delays can occasionally occur due to verification or processing procedures, we’re happy to know that overall your experience was satisfactory.

Thank you for giving us a chance, and we hope to provide you with an even smoother experience in the future.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

16 ene 2026

Dear Deniz,

Thank you for your feedback.

We’re sorry to hear that you’re experiencing issues with bonuses and that this has caused frustration. Bonus eligibility can be affected by certain account conditions or promotional rules, which may result in temporary or permanent restrictions.

We understand how this may feel, and we encourage you to contact our support team directly so your account can be reviewed in detail and the situation clarified.

Our team will be happy to assist you and provide transparent information regarding your bonus status.

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

16 ene 2026

Dear Kristian,

Thank you very much for your kind feedback!

We’re happy to hear that you enjoyed our offers and games, and that our customer service met your expectations. It’s great to know you had a positive and comfortable playing experience.

We truly appreciate your support and hope to see you again soon!

Best regards,
WantedWin Casino Team

Respuesta de Wantedwin

1 abr 2025

Dear Josh,

Thank you for your feedback.

We’re delighted to hear that you’re enjoying our customer service, generous bonuses, and fast withdrawals! At our casino, we strive to create a seamless and enjoyable gaming experience for our players by ensuring top-tier support, exciting promotions, and hassle-free transactions.
Your positive feedback means the world to us and reinforces our commitment to maintaining high standards. It’s players like you who inspire us to keep improving, and we truly appreciate your support.

If you ever have any questions or suggestions, please don’t hesitate to reach out to our support team—we’re always happy to help!

Best Regards,
WantedWin Casino Team

Respuesta de Wantedwin

27 feb 2025

Dear Amy,

Thank you for contacting us and sharing your concerns.

We sincerely apologize for the unfortunate situation that has occurred, and we fully understand the frustration it has caused you. Your feelings are completely valid.

We would like to take a moment to clarify the situation regarding your account. During the registration process, you selected a country that is restricted by our Terms and Conditions.

This mistake was the reason why your account has been temporarily suspended. The suspension allows us the necessary time to verify your profile and ensure compliance with our policies.

In order for us can change your data in your profile, please upload the document that proves your address. It can be a bank statment or utility bill in PDF format issued within the last 90 days. After your acocunt is verified, the access will be restored.

We would like to reassure you that we are a licensed and fully regulated casino. Our operations are built on transparency and fairness, and we always adhere to clear and honest rules regarding our players.

Your satisfaction is our priority, and we are here to help with any further questions or concerns. Feel free to contact us anytime – we are always available to provide assistance.

Kind Regards,
WantedWin Casino Team

Respuesta de Wantedwin

19 feb 2025

Sehr geehrte Noraxi,

vielen Dank für Ihr Feedback.

Es freut uns sehr zu hören, dass Ihre Erfahrung mit unserem Casino so positiv war.
Es freut uns sehr zu hören, dass Ihnen die Atmosphäre und unsere Spielauswahl gefallen. Außerdem ist es schön zu wissen, dass der Auszahlungs- und Verifizierungsprozess für Sie reibungslos verlief.

Wir wissen, wie wichtig zügige Transaktionen sind, und freuen uns, dass wir Ihre Erwartungen in dieser Hinsicht erfüllen konnten.

Wenn Sie noch weitere Gedanken oder Vorschläge haben, können Sie sich jederzeit an unser Team wenden.

Mit freundlichen Grüßen,
WantedWin Casino Team

Respuesta de Wantedwin

14 feb 2025

Dear Mike,

Thank you for contacting us and sharing your concerns.
We sincerely apologize for the challenges you encountered during the verification process. We fully recognize how frustrating this experience can be.

Let us note that due to our Terms and Conditions, each player should only use their own personal devices as creating duplicate registrations is a violation of our T&C and Bonus Policy and may lead to closure of all accounts involved, as well as confiscation of winnings obtained in violation of T&C.

In order to verify your account, you should provide us with some documents with several requirements, depending on the type of document, the requirement may vary.
We kindly ask you to contact us directly via chat or email so we can provide you with all the necessary information and provide examples of required documents if needed.


We want to assure you that we are fully committed to addressing and resolving this issue at hand. Your concerns are important to us, and we are dedicated to finding a satisfactory solution. Your satisfaction is our top priority.

Feel free to contact us anytime – we are always available to provide assistance.

Kind Regards,
WantedWin Casino Team

Respuesta de Wantedwin

8 feb 2025

Dear Larissa,

Thank you for taking the time to write the feedback. It means a lot to us.

We are glad to learn that you had a great experience with our casino.

We are delighted that your withdrawal requests have been processed successfully and promptly. We understand the importance of swift transactions, and we are pleased that we could meet your expectations in this regard.

If you ever have any more thoughts or suggestions, feel free to reach out to our team.

Best Regards,
WantedWin Casino Team

Respuesta de Wantedwin

18 ene 2025

Dear Danielle,

Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you and your partner experienced during the recent withdrawal.

Let us refer to our Terms and Conditions.
First of all, please note that each player should only use their own personal devices as creating duplicate registrations is a violation of our T&C and Bonus Policy and may lead to closure of all accounts involved, as well as confiscation of winnings obtained in violation of T&C.

Moreover, by opening an account on our Website and by using our Website you warrant that you have never previously opened any other account on this platform, or received any money through an account that belonged to any other person.

In addition, using third-party payments is prohibited. The player should make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in their own name.

Due to the fact of breaking our Terms and Conditions, the winnings were confiscated.

Please pay attention that we are a licensed casino and following the rules and regulations is our priority.
This license ensures that we adhere to strict standards and regulations designed to protect players, prevent money laundering, and promote responsible gambling practices.

We kindly ask your partner to contact us directly in case there are some questions or inquiries remaining so we can provide appropriate assistance.

Kind Regards,
WantedWin Casino Team

Respuesta de Wantedwin

19 dic 2024

Dear Jason,

Thank you for your feedback!

Let us provide a detailed explanation of your situation. Firstly, it is worth starting with the fact that we are an honest and licensed casino that operates exclusively within the rules and licence.

Secondly, as for your winnings, we sincerely congratulate you on your victory and wish you to always have good luck. However, your balance has been corrected in accordance with the current General Bonus Terms and Conditions, as they state: "The maximum winnings that will be paid out resulting from any free spins bonus will be 100 EUR, 100 USD, 150 AUD, 140 CAD, 160 NZD, 1000 NOK, 450 PLN, 13000 JPY, 630 BRL, 0.002 BTC, 0.19 BCH, 0.03 ETH, 0.63 LTC, 500 DOG, 100 USDT. Any winnings exceeding this amount will be forfeited upon withdrawal.". The balance was available for withdrawal after this procedure.

Thirdly, it is worth adding that, unfortunately, we are currently experiencing technical difficulties with withdrawals via credit cards. However, our team is actively working on solving this issue, and you were offered a few options on how you can withdraw your winnings.

We sincerely hope for your understanding of the situation!

If you have any questions, please do not hesitate to contact us.

Best regards,
WantedWinCasino Team