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Wards Opiniones 

6931
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Buying a house isn’t always easy, and our journey had its challenges, but the team at Ward made a real difference. Nancy made us feel welcome from the start, while Hannah was amazing throughout. Kim... Ver más

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Valorada con 5 estrellas sobre 5

Thank you to wards Broadstairs and to Mia Chiswell. What a great experience, Mia not only looked very professional she really knew her stuff. Unfortunately the properties were not for us this time but... Ver más

Valorada con 5 estrellas sobre 5

I started my house sale journey with Will in Deal who was always friendly, professional and understanding. My situation wasn't straight forward, as with most people I'm sure, and the timing market wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carl visited my dad’s property to give a valuation and was both professional and friendly. He gave a realistic valuation which we have agreed and look forward to making my dad’s move happen.

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Información sobre la empresa

  1. Agentes inmobiliarios
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  3. Agencia inmobiliaria

Sobre Wards

Escrito por la empresa

Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.

What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.

Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.

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Welcome to Wards, the new name for Ward & Partners

Escrito por la empresa

We are all on our own journey, planning our next move. Wards are here to help make those plans a reality. Whether you are buying, selling or renting, we do everything we can to help you move forwards. If you are looking to sell with Wards, our key goal is to make sure you achieve your asking price and here are just some of the ways we achieve this:
Everywhere online
Your property will be listed on Rightmove, Zoopla, Prime Location and On The Market, plus promoted across social media too.
Throughout Kent
With 42 offices in Kent and a huge database of active customers, with Wards, we may already have your perfect buyer.
An open house
We can carry out an open house, so we have lots of people visit your property at the same time, creating a buzz and the urgency to put in an offer.
Your property at its best
We make your property look amazing, through professional photography and our state of the art virtual tours. And remember, we won’t earn a penny unless we sell your home.
Helping you move forwards

Get in touch today!

The lengths we go to deliver the very best customer service are unmatched...

The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.

Información de contacto


4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,7

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(6931)

289 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent experience at Kings Hill branch of Wards

Excellent experience with the Kings Hill branch in West Malling whilst buying a property from them, especially Be Chapman who went above and beyond with help and advice during the process and always kept in touch as well as being very knowledgable about the area.
I found all the staff but especially Be to be warm, welcoming, ready to answer any questions i had and totally professional through out which made for a smooth purchase of my property would highly recommend this branch.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We are so pleased to hear about your excellent experience with our team at Wards King Hill during your property purchase. It's wonderful to know that Be provided exceptional help and advice, making the process smooth for you. We truly appreciate your kind words and recommendation.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

We have just purchased a flat in…

We have just purchased a flat in Broadstairs through Wards. I must confess to having instructed a lousy solicitor but Sally, the Sales Progressor, made it happen. It probably wouldn't've without her - patient, understanding and always pleasant to work with. A real service.

11 de septiembre de 2026
Opinión espontánea
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Respuesta de Wards

We are delighted to hear about your positive experience with us at Wards Broadstairs, especially the exceptional support you received. We appreciate you acknowledging our colleague's dedication and patience in making your purchase a success.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Another satisfied customer

It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been agreed upon, Sally Bryant organised matters that I could not even think about, e.g. four sets of solicitors plus the clients also. Well done Sally.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Wards

We're so pleased to hear about your positive experience with our team at Wards Broadstairs, especially with the sale of your flat. It's wonderful to know that our colleagues provided excellent support and made the process smooth for you. We truly appreciate your kind words.

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Amazing first time buyer experience

I was 22 when I started the process of buying my first home with Wards of Eynsford and I honestly couldn’t have had a more satisfactory experience! I was warned by many people that buying my first property would be super stressful and time consuming but Judy (in particular) and her colleagues at the Eynsford branch set out every step very clearly and kept me updated every step of the way. Even when they were under pressure, they dealt with everything extremely calmly and made me feel assured throughout the whole process. I can’t thank them all enough and everyone on their team deserves a raise!

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Wards

We are so pleased to hear that your first home-buying experience was so positive and that our team at Wards of Eynsford provided such clear guidance and consistent updates. It is wonderful to know we could make this significant milestone a smooth and reassuring process for you. Thank you for sharing your kind words.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

A Good team of skilled people.

The team at Wards in whitstable are fantastic.
I would highly recommend.
From my experience, you really don't need to be chasing them or doing the job for them. Behind the scenes they are going above and beyond on a daily basis.
If you want to be able to instruct an estate agent and be confident you can leave them to it, use these guys.

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Wards

We are so pleased to hear that our team at Wards Whitstable provided such a fantastic and confident experience for you. Knowing that we went above and beyond behind the scenes is truly rewarding. Thank you for your wonderful recommendation!

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

I had a wonderful experience dealing…

I had a wonderful experience dealing with Wards. The team was exceptionally friendly, warm, and welcoming from the moment I got in touch. They went above and beyond to be helpful and kept me updated every step of the way. Moving or dealing with property can be stressful, but they made the entire process so easy and smooth. I highly recommend Wards to anyone looking for a reliable, friendly estate agent!

22 de julio de 2026
Opinión espontánea
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Respuesta de Wards

We are so pleased to hear that our team at Wards Snodland provided such a positive and smooth experience for you. Making the process easy and keeping you informed is always our goal. Thank you for your wonderful recommendation!

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Exemplary service

The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We're thrilled to hear that our team at Wards Larkfield provided such an exemplary experience throughout your property purchase and completion. It's wonderful to know you'd highly recommend us!

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Wards of New Ash Green

My wife and family have lived in Kent for over 40 years, and every house that we bought or sold, of which there have been many, has been through Wards of Kent. They have always been an efficient and business-like agency. We trust them. Recently, we had to sell a second house in the village of New Ash Green that we were renting-out for over a decade. This was because of the changes in the tenancy laws.
The house was vacated by the tenant in March this year. It was well marketed by Wards and attracted a reasonable number of viewers over many months. Although there were a reasonable number of viewers and some price reductions no firm offers were received. This was because the market was already saturated with similar houses in the area; and our house had not had any major improvements compared to the opposition. The months were passing by and it became imperative for us to sell the house before the winter came. Being vacated and empty of any life and furniture in the winter would have rendered it sad and cold. This would have increased the problems of saleability and insurance cover. Also, we wanted to avoid an approaching new fixed term mortgage rate, which was likely to triplicate due to the enduring pressures from inflation and high cost of borrowing. After a few months, the manager of our local Wards branch in New Ash Green was replaced by a new manager, Steven Sanford
Steven Sanford did not waste any time in assessing our situation and familiariseing himself with the New Ash Green scene. He came up with some novel solutions. It was obvious that sale by private treaty, which is the normal way, had its risks as many potential buyers might be picky and might demand price reductions or pull out at the last minute; thus causing us much frustration. Steven proposed a new idea, which involved a modern method auction of the house. This had the benefit of finding a reliable buyer and using proven in-house experts and conveyancers; all aimed at the promised securing and shortening of the sale process Steven and other colleagues in Wards had a good understanding of this new modern type of sale. They gave us the confidence that it would work; and in fact, it did work. We were able to sell the house reasonably quickly, without it languishing empty, for months. Yes, the house didn't reach the price that we had originally expected, but it was very possible that this price was completely unrealistic; due to the conditions that were prevalent at the time. So, in particular we would like Steven Sanford for all his care and attention during the sale. He is a very likable and efficient person, and we wish him well in his new post. Peter Davies

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Wards

We are truly grateful for your continued trust in our services over the past four decades, and we appreciate you sharing your recent experience with us at Wards. It's wonderful to hear that our team was able to navigate the complexities of selling your property, especially with the changing market conditions and tenancy laws. We understand the challenges you faced with the property being vacant and the concerns about mortgage rates. We are particularly pleased that our colleague's innovative approach, utilizing a modern method auction, proved effective in securing a timely sale for you. We value your kind words and are happy we could provide a positive outcome.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Wards and Be Chapman and Sam Turner

Both Be and Sam did everything in their power to make selling our present property simple and enhanced the reputation of both themselves and Wards even more by setting us up with a rental agreement prior to purchasing our new property which made what could have been a very stressful occasion much easier. I would not hesitate to recommend Wards to anyone looking to move.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We are so pleased to hear that our team at Wards King Hill made your selling and moving experience a smooth one. It's wonderful to know that our efforts to arrange a rental agreement prior to your purchase helped alleviate stress. We truly appreciate your recommendation.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Excellent service from Abigail Cantrell…

Excellent service from Abigail Cantrell at the Maidstone branch. We needed to find tenants for our property as we are moving abroad and Abigail made it stress free and easy for us. It’s a massive weight lifted off of our shoulders and couldn’t have done it without her! Would recommend wards to anyone after such brilliant service from start to finish.

29 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We're so happy to hear that we made your move abroad stress-free with us at Wards Maidstone! Knowing we could lift such a massive weight off your shoulders means a lot to us. We truly appreciate your recommendation.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Monika was incredibly helpful

Monika was incredibly helpful she was patient and knowledgeable. She had excellent advice and really listened to what we was looking for. She went above and beyond and found a property for us at a different wards branch that ticked all the boxes. I had a bad opinion of wards until meeting her and she change my opinion, so much so that she actually gained additional bussiness as i advised a family member to use wards to sell his property.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We're so glad to hear about your positive experience with our team member at Wards Snodland. It's wonderful to know that their patience, knowledge, and excellent advice made such a difference in your property search, and that we were able to exceed your expectations. We truly appreciate you recommending us to your family member.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Loose office area - top sales force

Vicki & team at Loose office are absolutely dynamic and as on it as one could ever hope for. Comms - great, top notch sales and service. And the proof is in the selling, house sold in little more than a week. If you're anywhere in the radius of their office this is the Estate Agent you want to be with.

25 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We are so happy to hear about your positive experience with our team and the quick sale of your house. We truly appreciate your kind words and recommendation!

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Maria from the West Malling branch was…

Maria from the West Malling branch was fantastic throughout the entire process. She was always friendly, professional and highly informative, keeping us updated and helping to put our minds at ease, particularly during the final week, when exchange and completion really came down to the wire! Her support and communication made a stressful time much easier. Thank you, Maria!

24 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We are so pleased to hear about your positive experience with our team member Maria at Wards. It's wonderful to know that our support and communication made a stressful time much easier for you. Thank you for sharing your kind words; we truly appreciate your feedback.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

Valorada con 5 estrellas sobre 5

Professional with Excellent Communication

Recently purchased a period property through Wards of Ramsgate. The service I received was excellent, the staff were professional and friendly. Communication was first rate, even if I had to leave a message it was always acted on and Amanda Robinson (not in the Ramsgate office) would follow through with a call and speedy assistance. A shout out to James from the Ramsgate branch, he was an absolute super star! So helpful and accommodating, very professional with great communication skills. This was so appreciated as I was moving to a completely new county and area.

3 de agosto de 2026
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Respuesta de Wards

We are so pleased to hear about your excellent experience with us at Wards Ramsgate, especially during such a significant move to a new area. It's wonderful to know that our team's professionalism, friendliness, and first-rate communication made your property purchase smooth and stress-free. We truly appreciate you highlighting the exceptional assistance you received. Thank you for your kind words.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Valorada con 5 estrellas sobre 5

Billy Flynn has been a huge help to us…

Billy Flynn has been a huge help to us whilst we are going through the process of vacating our current property. He listens, gives us excellent support and advice which is what we required. Huge thank you Billy for making the process seemless.

20 de agosto de 2026
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Respuesta de Wards

We are truly delighted to hear about your positive experience with us at Wards and that we could provide such excellent support during your property transition. Your kind words are greatly appreciated.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Valorada con 5 estrellas sobre 5

Always a pleasure talking to Sam Barker

Always a pleasure talking to Sam Barker, Property Management in Rochester. Sam is very approachable with a can do attitude, we depend on you a lot buddy, thanks for your support. Marcia & Adam

20 de agosto de 2026
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Respuesta de Wards

We're so glad to hear about your positive experience with our team at Wards. Your kind words mean a lot to us, and we truly appreciate your continued support.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Valorada con 5 estrellas sobre 5

It was a pleasure dealing with everyone…

It was a pleasure dealing with everyone from start to Finnish, Victoria, Emma, Denise . Katy. Joe. Megan. All superstars. Would not have got anywhere without them. Lovely people in wards Cliftonville

20 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We're so happy to hear our team provided such excellent support and made your experience a pleasure at Wards Cliftonville. We truly appreciate your kind words!

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Valorada con 5 estrellas sobre 5

First time buyer, closed just short of 4 months...

Excellent service from the team at Wards Sittingbourne. Their calm efficient help,assurance and prompt responses to my string of questions and many phone calls has led to a successful completion on purchase of my first property. Thank you ALL. Charlie, Molly, Ashley, Phil... I know them by names... 😁

11 de agosto de 2026
Opinión espontánea
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Respuesta de Wards

We are so happy to hear about your positive experience with our team at Wards Sittingbourne during the purchase of your first property. We appreciate you acknowledging their calm, efficient help and prompt responses. Thank you for your kind words!

Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

Valorada con 5 estrellas sobre 5

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

15 de agosto de 2026
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Respuesta de Wards

We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback!

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

Valorada con 5 estrellas sobre 5

I have been renting a property from…Wards Lettings of Kent

I have been renting a property from Wards Lettings for the last 3 and a half years. They are diligent and obliging along with being so professional, in so many ways. I highly recommend them. Over these years, whenever I've had to make telephone calls, the person I've spoken to has been kind, charming and listens, responding in a friendly, satisfying manner. I enjoy speaking to Emmet when I pay my rent, via telephone. Also Will. The staff I've met, in person, including, Tammy and Laura has been a pleasure, both of whom, have treated me in a friendly, caring & personable manner. Sadly, I have to re-locate, due to commute distance. Finally....such a huge mention of respect to Billy Flynn...this Man has showed me such respect, he listens, reacts in an amiable, friendly manner, so rare these days. Billy is such a warm-hearted Gentleman...."Nuff Respect" Sir. I had a problem.. never have I experienced such a compassionate response in a business capacity. He listens and responds so reassuringly. I haven't met him, in person, however, that's how it feels via telephone. Billy is a fantastic ambassador for Wards Of Kent. I truly wish His career prospers. Warmest Regards, Billy and Wards. Paul Vincent Boyle
e.

14 de agosto de 2026
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Respuesta de Wards

We are incredibly grateful for your wonderful feedback and truly appreciate you taking the time to share your positive experience with us at Wards over the past three and a half years. It means a great deal to us to know that our team has consistently provided you with professional, kind, and supportive service. We are particularly touched by your commendation of our colleagues and their dedication to ensuring a reassuring and amiable experience. We understand that relocating due to commute distance is a significant change, and we wish you all the very best in your new endeavors. We value your kind words and are so pleased to have had you as a tenant.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

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