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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

6 weeks after ordering team sweatshirt, no order, no explanation, no return email, no return txt, no return phone call. I've ordered from them before, without issue. But their customer service and s... Ver más

Valorada con 1 estrellas sobre 5

I recently ordered a pair of cleats online for my son, but they didn’t fit which is understandable since every brand fits differently. Went to return it at a We Got Soccer store and said we had t... Ver más

Valorada con 1 estrellas sobre 5

ABSOLUTE SH. Site decides what size I wanna get and customer support is the worse ive ever seen and they dont even check them I bet. if they would have better customer support all These FKN issue woul... Ver más

Valorada con 1 estrellas sobre 5

Absolutely awful experience with We Got Soccer. Shipping is months (!!) behind schedule. I get a different answer from every customer service rep I speak to. After a total runaround on a soccer kit th... Ver más

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Información sobre la empresa

  1. Asociación u organización

Información proporcionada por diversas fuentes externas

Online soccer store featuring the most popular soccer shoes from Nike, Adidas, Under Armour, Puma and others. Shop online for soccer footwear, apparel and equipment.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Be careful before your order!

Shady business practice. I was told on "Chat" by staff that they had 3 of the uniform tops I needed (in stock) and that if I needed them I should pay for expedited shipment (2 day). I placed the order at that moment and saw it was in process. "Chat" told me that it will be in process for 2-3 days then ship.

After 5 days I called back and was told - Sorry item is on back order. I said I need to cancel the order then and was told - Sorry you cannot cancel the order. I could "return" it, once I receive it. But....they would not cancel the order.

So in a nutshell they are going to "expedite" ship an order to me that is on back order AND not refund or cover the shipping cost or return cost.

I don't expect I will see any uniforms or refunds. Buyer beware! Shop local and with a reputable dealer.

10 de agosto de 2021
Opinión espontánea
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Respuesta de WeGotSoccer.com

Tmac, We apologize for the experience that you had. Since your review we have worked to correct this issue and hope that you will give us another chance. Thank you for providing feedback on your experience, we will continue to work to improve everything we do.

Valorada con 5 estrellas sobre 5

Well worth the visit

The workers here were knowledgeable about my wishes for the first pair of cleats I bought in a half dozen years. They encouraged me to try on multiple pairs and gave me a solid run-down of the pros/cons in relation to what I was looking for (fit, durability, longevity, and price). Nice to get help from someone who has the same passion for sports as you do. Never felt pressured or hurried.

12 de octubre de 2020
Opinión espontánea
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Respuesta de WeGotSoccer.com

Dan! We are so happy to hear that you had a 5-Star shopping experience with us! We truly appreciate your feedback and will strive to provide experiences like yours to our customers for years to come! Thank you for sharing!

Valorada con 1 estrellas sobre 5

I’ve had a terrible experience with…

I’ve had a terrible experience with this company. I ordered uniforms for my children two months ago, and have not seen any portion of those uniforms yet. My children paid for these uniforms with their own money, and they have now played several games each without the uniforms that they paid for. Yet, this company refuses to offer even a partial refund.

24 de septiembre de 2020
Opinión espontánea
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Respuesta de WeGotSoccer.com

Lisa, Thank you for taking the time to provide us with feedback. We apologize for any inconvenience cause. Since the time of your review we have updated our process to ensure accuracy on all fronts.

Valorada con 5 estrellas sobre 5

They are legit

I only ever shop online from big chain stores or like amazon/ebay but I saw Nike had run out of a Jordan/PSG jersey I wanted that was on sale. I ordered my jersey from wegotsoccer on Sunday and received it on thursday in California. Great experience.

19 de junio de 2020
Opinión espontánea
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Respuesta de WeGotSoccer.com

Jose, What a great review, we appreciate your feedback and are so happy that you were able to find everything you were looking for! We look forward to you shopping with us again soon!

Valorada con 5 estrellas sobre 5

I was looking for soccer jerseys and…

I was looking for soccer jerseys and stumbled upon WeGotSoccer. They were selling a 2017-2018 Bayern Munich Jersey for only $9.99 (original price of $90). I was a bit skeptical since other sites were selling the same jersey for a lot more. Upon reading several online reviews, I was a bit hesitant to purchase from WeGotSoccer. They did have physical store locations, so I was assured that this store wasn't a complete scam. Nonetheless, I decided to test my luck and bought the jersey, since it was so cheap. Rest assured, I got the item within a week, through USPS. That being said, I'm not sure whether I'm one the few lucky customers that was able to get their item on time or what, but for the speed of delivery, and for the price I got this jersey for, I'm going to give them 5 stars.

10 de marzo de 2019
Opinión espontánea
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Respuesta de WeGotSoccer.com

Vik, Thank you for taking the time to offer us a review! We do our very best to make sure that products arrive on time, and as expected. We hope to have you shop with us again soon!

Valorada con 1 estrellas sobre 5

Terrible shipping time and terrible customer service - no convenience, only hassle

This place takes forever to fill an order. It's been over a month for us. I emailed to say I was canceling the order since this is my daughter's last year, she's been borrowing a uniform, and it doesn't make sense. It showed up in our mail 2 days later! Clearly they didn't do anything until I complained. But it was missing shorts. I just bought the shorts directly from Adidas and got them in 48 hours. I want a refund for the cost from WeGotSoccer, and they've completely ignored my request. Teams need to go elsewhere for these items, i.e., directly to the manufacturer. WeGotSoccer adds only a layer of expense and bureaucracy -- THERE IS NO CONVENIENCE, ONLY HASSLE.

14 de septiembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hope Never to Do Business with WGS Ever Again

When we ordered two jerseys 12 days ago, the invoice assured us it would ship in "3 business days."

It is now Wednesday. My son has a tournament starting Friday.

In response to an email sent today, they first responded that it would ship NEXT week. Then, in response to a phone call, they said it had shipped TODAY. Then, in response to a followup question, they said that, well, the USPS will be picking it up sometime this afternoon.

Estimated time of delivery . . . maybe Saturday?

If given a choice, I will NEVER do business with this fly-by-night outfit again.

21 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got my shoes the next day!

I ordered the adidas adipower Predator and chose standard ground shipping. To my amazement - they arrived the next day! What a deal - thanks WeGotSoccer!

22 de junio de 2011
Opinión espontánea

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