I ordered a road bike online from Wheelbase and the whole experience was excellent. The bike arrived well-packaged in a box with the frame protected and the wheels wrapped securely. Assembly was i... Ver más
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Consulta las opiniones de los clientes
The order processing and delivery arrangements were fantastic, great customer service. The bike was well packaged and easy to set up. However 4/5 not 5/5 because the rear deraillier hanger was bent ca... Ver más
Fab service, personal, professional, super helpful and a pleasure to deal with. Bike is great, already set up in a bespoke box it’s ready to ride! Thank you!
Decided to purchase my first set of wheels and tire package after my own need replaced/repaired. Reached out by email to ensure correct fitment and had questions regarding payment plan via klar... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Wheelbase
Escrito por la empresa
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Focus, Whyte, Yeti and Frog to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the 3 Valley Challenge in June, our Tour de Staveley in July and the Wheelbase Spring Classic in March. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareInformación de contacto
Mill Yard, LA8 9LR, Staveley, Reino Unido
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 20% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really happy
Great product thankyou
Not received
Not received. I took the day off work to wait for the delivery and nothing.
Very fast shipping
Very fast shipping - everything is perfect - product as described!
Perfect !!!
Great online communication
Great online communication, answered my question. Delivery prompt. Quality parts just what I wanted.
Birthday bike. !!
My son ordered a quality bicycle for grandsons birthday today.
It was delivered on time to my address to ensure it was the surprise present.
My son and grandson are delighted !!
Fantastic service and quality product.
Fantastic service and quality product.
Fast delivery and would use again.
Thank you.
Great price and quality fast delivery…
Great price and quality fast delivery service
Online order
Very easy to deal with and very helpful with any queries on orders etc,
Very easy service to use online
Very easy service to use online, My Delivery was on time.
Great company to deal with delivered on…
Great company to deal with delivered on time as described cube bike well packaged
Excellent service
Excellent service, quick delivery and bike already setup and ready to go. Will use again!
No bike delivered - DX cr@p!
You have sent me a feedback form for a product that has not been delivered on time by DX!
Everything until that point was good - but no bike probably means a poor score!!
Change your courier - useless.
Great and clear communication
Great and clear communication, bike built well and easy to follow assembly instructions on how to fit seat and wheels
Last but not least, can’t beat the price
Cannondale Topstone delivery :(
The ordering of the bike was problematic as the web page stalled during payment (but might be my internet??)
The delivery of the bike was disappointing, bike was said to arrive in the Friday, delayed until the Wednesday, lost (and refound) and then delivered to a local hub and remained there for a couple of days before being delivered on the Friday.
Great service
Great service - best price, seamless order process and super quick delivery, with frequent delivery progress updates. Thank you!
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