Wickes - Aylesbury Opiniones 

171
TrustScore: 4.5 sobre 5

4,6

Cambridge Close, Unit 12, Aylesbury Shopping Park, Aylesbury Hertfordshire, HP20 1DG, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience with Wickes from the start to the end. We were really happy with a design created by Chloe Folds, very beautiful but also practical. Thanks to Ian coordinating the whole process. GLS... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What an excellent experience we had purchasing our wickes kitchen Martin certainly knows his stuff and also full of useful advice. If the kitchen is anywhere as good as the level of service we recei... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Macheala Slatter, was our design consultant. What a very pleasant well mannered and very knowledgeable young lady. She helped us along the way to get the best design for our new kitchen, explaining... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Paid £13000 for the new shower room installation. However, in 3 months time, the toilet started running constantly water due to a faulty siphon, then in a week's time no hot water in the shower. The... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Aylesbury

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Cambridge Close, Unit 12, Aylesbury Shopping Park, Aylesbury, Hertfordshire, HP20 1DG, Reino Unido

  • +441296399599

4,6

Excelente

TrustScore: 4.5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(171)

14.640 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

friendly employee

Went into wickes yesterday evening this lovely young lady behind the till had great customer service and was very friendly.

15 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Aylesbury

Respuesta de Wickes - Aylesbury

Hi Evie, We appreciate you taking the time to share your experience. We're happy to hear that you received great and friendly customer service at the till. - LC

Valorada con 5 estrellas sobre 5

Contacted via the community programme…

Contacted via the community programme for a local charity, visited store, staff welcoming and helpful. Really appreciate your support and your kindness. 5* customer service!

16 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

We appreciate you sharing your positive experience with our community program. We are so glad to hear that our staff were welcoming and helpful to your charity. -AK

Valorada con 5 estrellas sobre 5

Martin has been incredibly helpful with…

Martin has been incredibly helpful with designing our new kitchen. Highly recommend.

6 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Aylesbury

Respuesta de Wickes - Aylesbury

We appreciate your feedback! We're happy to hear that Martin has been incredibly helpful with kitchen design process.
- PP

Valorada con 5 estrellas sobre 5

Visited to buy bespoke paint

Visited to buy bespoke paint - staff member stopped what she was doing to help me - gave excellent advice and mixed paint swiftly. Polite friendly nd helpful staff member - well done

28 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi Nigel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this member of staff in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Martin at the Aylesbury store

Martin at the Aylesbury store was so helpful in advising us on the kitchen design for the flat. We had to make some adjustments and he made us aware of all the T&C's and options etc

23 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi Kiran, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Martin in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Consistent good service

Whenever I visit the store, staff are friendly and very helpful. Millie and Dave were excellent today with Millie getting my order through very efficiently so delivery could happen tomorrow.

29 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi Sarah, thank you for taking the time to leave a review. I'm really pleased to hear that the staff in the store were friendly and helpful. Especially Millie and Dave who made through your order went through, so you could receive the delivery tomorrow. We appreciate your kind words. -LG

Valorada con 5 estrellas sobre 5

A very professional service

Our consultant was Michaela. From start to finish she was professional and nothing was too much trouble. We changed our minds several times and she was happy to amend our plans. Throughout the process she made everything very clear and I would highly recommend Wickes for bathroom and kitchen purchases.

24 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michaela in our store and that they provided you with useful advice and help with this planning. -AH

Valorada con 5 estrellas sobre 5

On Sunday I visited the Aylesbury store…

On Sunday I visited the Aylesbury store and a guy called Chris helped me with my enquiries and my order. I explained I have disabilities he went out of his way with walking me around to the items I needed to order. His manager Dave was very helpful aswell and he helped me with something else. I will definitely be back to the store after today's experience with the help I received.

24 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Fantastic customer service

I popped into Wickes today and received some amazing customer service from Millie. Millie served me quickly and efficiently and made my Wickes experience fantastic. Will definitely be returning to this shop. Thank you Millie!

22 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi, there. Thank you for taking the time to share your experience with us. We're really pleased to see that, Millie was helpful and provided amazing customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Chris was very polite and helpful

Chris was very polite and helpful. He help me carry a very heavy worktop to my car.
Thank you very Chris for your help.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi Laurentiu, thank you for taking the time to leave a review. I'm really happy to hear that Chris was polite and helpful carrying the worktop you had purchased to the car. -LG

Valorada con 5 estrellas sobre 5

Help from Assistant

When picking up an order, one of the assistants at the desk noticed that there was a fault in a piece of wood in the pack that I was collecting, and she asked the chap who brought it to me to change it. I might not have even checked so it was very helpful. Her name is Denise and I appreciated her intervention.

17 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi, Janette. Thank you for taking the time to share your review with us. I'm really pleased to see that, Denise, was really helpful during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Satisfied customer

Store had everything i needed, click and collect was efficient and staff were very helpful with exchanges

17 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hey Jim, thanks for your amazing review and I'm glad you enjoyed the click and collect service in our Aylesbury store! - Dylan

Valorada con 5 estrellas sobre 5

I feel the need to share my experience…

I feel the need to share my experience from my last visit to the Aylesbury branch. I was buying some timber for a decking project. When i entered the store i found a colleague called Harry and asked for help. He had helped me find all the products i need and his knowledge and experience with the products in store was amazing. The timber was also great quality and straight which is hard to find in most other DIY stores. I was then served by clarice who made sure i had everything else i needed before i left the store. She also offered for some assistance to the car which i accepted. She called for a colleague to help me when the store manager Steve overheard and came over to assist me, he helped me load my vehicle and wished me a great weekend. For this i will always shop at this store.

15 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Aylesbury

Respuesta de Wickes - Aylesbury

We appreciate you sharing your experience at our branch. We are happy to hear that Harry were helpful, and that you were satisfied with the quality of our timber, and that Clarice also offered assistance to your car. It's great to know that you enjoyed your visit. -AK

Valorada con 5 estrellas sobre 5

Aylesbury Wickes.

I recently went into the Aylesbury store where I found the team to be amazingly helpful. I’ve been debating a kitchen renovation for a while. I thought perhaps I could do it all myself. So I went in and the staff were super helpful. I met with a guy named Steve. I believe he was the manager. He had the time to chat to me. Not just about what I was in for but general chat that made me feel very welcome. He explained that they had their own design consultants that could help me with my project and introduced me to Chloe. She was professional, courteous and friendly. She took the time to find out what it was I wanted and came up with some amazing solutions. I’d been in a few places and found them quite pushy with their tactics but wickes was a different experience. It was relaxing and easy and Chloe showed she really knows what she is talking about. From possible building amendments to how the install process will take place. I have taken away the information and I will 100% be following up. Everyone in store had a smile and the store was surprisingly tidy. Strange how a hardware store can give you such a nice experience.

7 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi There,

We're happy to hear that the team at Aylesbury was so helpful during your kitchen renovation discussions. It's great to know that you found our design consultant Chloe to be professional, courteous, and friendly, offering solutions that met your needs. We appreciate you taking the time to share your positive experience.

-Ellysse

Valorada con 5 estrellas sobre 5

Great store

Good store layout. Items easy to find and the staff are very friendly and accommodating. Reasonable prices and some good offers

14 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi, Shane. Thank you for taking the time to share your review with us. I'm pleased to see you had a good experience in our store. Thank you again for your valuable feedback. - Scott H

Valorada con 4 estrellas sobre 5

We had some problems with the design…

We had some problems with the design due to certain items (I.e. boiler, electrics) not being able to be moved. A very small space to work with but with some imagination we got there and have a lovely new kitchen that maximises the space we have.

16 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

We appreciate you sharing your experience. We're glad that, despite the challenges with the design and limited space, we were able to create a lovely new kitchen that maximizes your space. -AK

Valorada con 5 estrellas sobre 5

Elliot the store manager and all the…

Elliot the store manager and all the staff I dealt with were fantastic. The store supported us with supplies for our PTA Forest School.

1 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Aylesbury

Hi Karina,

We're happy to hear that the team provided fantastic support for your PTA Forest School with the supplies. We appreciate your positive feedback!

-Ellysse

Valorada con 5 estrellas sobre 5

Small kitchen, big dreams

Set with a target of creating more storage with such a tiny space, we cannot thank Chloe Folds - our kitchen designer at Wickes Aylesbury - enough!
She understood the assignment and got cracking designing us our (small but perfectly formed) kitchen of dreams. It is beautiful!
We are so happy with the end result and Chloe is a credit to Wickes.
Shout out to our fitter Mark and electrician Kevin who made the fit seamless and hassle free for us.
Highly recommended 5 stars.

30 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Aylesbury

Respuesta de Wickes - Aylesbury

Hi, Danielle. Thank you for taking the time to share your experience with us. We're so glad to hear that your kitchen designer, Chloe, at our Wickes store in Aylesbury, was able to create your dream kitchen and that the fit was seamless. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Top design consultant

The design consultant, Martin Clarke, is very helpful and understands your needs.
He designed our kitchen 2 years ago, which we are very happy with, so we went to him when we wanted our bathroom redesigned. He adds value and takes the time to get to know what you really want and need.
He knows the products very well and does not oversell them. Thank you Martin

29 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Aylesbury

Respuesta de Wickes - Aylesbury

Thank you for taking the time to leave your review!
We're happy to hear that Martin the design consultant was helpful and understood your needs for both your kitchen and bathroom designs. Great to hear adds value and takes the time to get to know what you really want and need.
- PP

Valorada con 5 estrellas sobre 5

Really friendly and helpful staff!

Really friendly and helpful staff!
I was unsure of everything that I needed, but the staff helped me every step of the way and were extremely polite and knowledgeable.

19 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Aylesbury

Respuesta de Wickes - Aylesbury

Hey Nat, thanks for your five-star review, and I'm glad you enjoyed the service in our Aylesbury store! - Dylan

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