Wickes - Baguley Opiniones 

254
TrustScore: 5 sobre 5

4,8

456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another great experience with the design team. We had our bathroom completely redesigned by Hayley. She took all our concerns and ideas we wanted for the bathroom on board to design a space we are pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Baguley

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, Reino Unido

  • +441619451225

4,8

Excelente

TrustScore: 5 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(254)

14.369 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic customer service from Ike…

Fantastic customer service from Ike today. He saw me on the way in with a return and even though he wasn't on the tills he came over to me straight away and processed my return. He's definitely a role model for Wickes staff

5 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

We're happy to hear that you received such fantastic support during your visit. It's great to know Ike went above and beyond to assist you with your return. -AK

Valorada con 5 estrellas sobre 5

Ike was very cheerful cheeky and…

Ike was very cheerful cheeky and chatty. Couldn't ask for a better service

5 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

Hello Angie,

We're happy to hear that you had such a positive experience! Thank you for sharing your kind words, we appreciate your feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Worth a visit for the best EVER customer service

I've been to Wickes in Baguley 3 times in the last 2 weeks
There's a fella called Ike who works on the tills. He's got to be the nicest, friendliest, polite and kind person you could ever be served by.
Not only Wickes but the best customer service person anywhere and ever.
This fella deserves credit. You will come out of the store thinking 'What a top fella'.
Ike if your reading this I'm the one in the yellow Crocs 😂

5 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

Hi, Reece. Thank you for taking the time to share your experience with us. We're happy to hear that you had such a positive experience in our store. It's great to know that our colleague, Ike, made your visits so memorable. I will make sure to pass this feedback on to the store and, Ike. Thank you again for your kind words. - Scott H

Valorada con 5 estrellas sobre 5

Our experience was excellent

Our experience was excellent. Ike served us at the till. He was witty, friendly and efficient. Can’t praise his customer care enough. Well done Ike.

25 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

Hey Nuala, thanks for your positive feedback, and I'm glad you enjoyed the service from Ike in our Baguley store! - Dylan

Valorada con 5 estrellas sobre 5

Great service from Ike at Baguley.

29 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

Hi Ken, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Hayley Cassells

Hayley Cassells , sales executive @ Wicks in Baguley , Whythenshawe , made our process of replacing our old bathroom nice & simple.
Very professional, caring & understanding !!
Straightforward & straight talking !!!
She listened to exactly what we wanted…
I would definitely recommend going to see her…
No nonsense…
Thank you , you are an absolute DIAMOND 💎

22 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

Hi Mr and Mrs Syal,

We appreciate you taking the time to leave us a five-star review. We're happy to hear that Hayley made the process of replacing your bathroom simple. It's great to know that you found her professional and understanding, and we thank you for your recommendation.

-Ellysse

Valorada con 5 estrellas sobre 5

Cole Palmers uncle 😁

Ike is a breath of fresh air.
Very friendly and great service
Keep it up mate

25 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

We're so happy to hear that you had a great experience! We appreciate you taking the time to leave positive feedback.
- PP

Valorada con 5 estrellas sobre 5

Great staff especially ike he’s very…

Great staff especially ike he’s very friendly and super helpful

25 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

Hi Nicola, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Kitchen from Wickes-…

We bought a kitchen from Wickes- Baguley. Tony from Wickes designed a very beautiful kitchen which fit fit perfectly to our requirements. His approach of detailing everything helped us a lot.

28 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

We're happy to hear that you find our team member Tony's kitchen design beautiful and perfectly suited to your needs. We appreciate you acknowledging the detailed approach, and thank you for your positive feedback-GS

Valorada con 5 estrellas sobre 5

The staff named IKe is a excellent…

The staff named IKe is a excellent staff. He is polite and enthusiastic man.

5 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

We appreciate you taking the time to leave your feedback. We're so happy to hear Ike was polite and enthusiastic! - LC

Valorada con 5 estrellas sobre 5

As I entered the store today I was…

As I entered the store today I was greeted with a welcoming smile from Ike. I needed to return some landscaping fabric-I’d bought the wrong kind-and he was very pleasant, helpful and cheerful. Well done, Ike! Thank you!!

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

We're happy to hear that you had such a positive experience in our store! We appreciate you taking the time to share your kind words and recognize Ike's helpful service and welcoming smile!
-AF

Valorada con 5 estrellas sobre 5

Excellent kitchen designer

I dealt with Hayley in the kitchen design department. The service was friendly, efficient, helpful and accommodating. I was very impressed, and the level and quality of service was a key factor in my choice of new kitchen.

18 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Baguley

We appreciate you sharing your experience with your Kitchen design appointment. We are so glad to hear that you found the service to be helpful and that the level and quality of Hayley's service was a key factor in your choice of new kitchen! We hope you love the new Kitchen once installed!
-AF

Valorada con 5 estrellas sobre 5

5 stars for Ike.

Fantastic customer service from Ike, he was very helpful and polite. 5 stars for Ike.

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

We appreciate you taking the time to share your feedback. We're so glad to hear that you had a positive experience with our team. TW

Valorada con 5 estrellas sobre 5

Wickes Baguley Manchester. IKE

Wickes Baguley Manchester.
Every member of staff I have dealt with in this store have been excellent.
Today, I was served by Ike. He was exceptional, courteous friendly and knowledgeable.
It was a pleasure to meet him and \I suggest Wickes employ him in staff training.
Thank you Ike

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

We appreciate you taking the time to share your experience. We are so glad to hear that our staff were helpful and courteous during your visit and that you received excellent support-GS

Valorada con 5 estrellas sobre 5

Visited wickes Baguley today

Visited wickes Baguley today, the man at the counter Ike was polite and happy, greeted my friend and I with a smile. This gentleman has the best personality for customer service.

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

We appreciate you taking the time to leave us this five-star review. We're happy to hear that our colleague was polite and provided great customer service!-GS

Valorada con 5 estrellas sobre 5

I'd like to wish a fantastic happy…

I'd like to wish a fantastic happy birthday to Ike who greeted me today and who is a fantastic ambassador for Wickes.
He tells me he is 33 years old today and I don't believe that he is a day over 20.
He's a fantastic advert for your business and he deserves a pay raise and a promotion.

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

Hi Stefan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and we will be sure to pass on the birthday wishes to them. -AH

Valorada con 5 estrellas sobre 5

next level customer service by Ike

Ike at the till was next level customer service. Handled a tricky situation in front of me and also was really funny which made my day.

26 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

Hey Ladislav, thanks for your amazing review, and I'm glad that Ike was able to help your situation out in a timely manner in our Baguley store! - Dylan

Valorada con 5 estrellas sobre 5

I just bought some wood from the wickes…

I just bought some wood from the wickes store in Baguley Wythenshawe , usually its a standard nothing special service but today there was a member of staff called Ike who was really friendly and cheerful and actually brightened up the store .
Credit due to Ike cause he made the day and the shopping experience an enjoyable one , why cant all retail stores be like this so 10/10 goes to your member of staff and im sure more people will visit the store more after dealing with him ,
Thanks again :)

Mr A Mckie...

26 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I went to Wilkes Baguley

I went to Wilkes Baguley, Manchester to collect an item I had ordered online. I was in a queue with a couple of customers in front of me and was immediately impressed by the attitude and quality of service offered by the cashier/assistant. They treated me no differently. The assistant, IKE, was friendly, polite, well mannered and efficient; so much so, I enquired after his name. Such excellent customer service is very much appreciated and deserves to be recognised. Will definitely shop here again.

24 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

Hey Bernie, thank you for your amazing review, and I'm delighted that you enjoyed your experience in our Baguley store! - Dylan

Valorada con 5 estrellas sobre 5

Very pleasant experience

Very pleasant experience. I was cheerily greeted by Ike on entry and immediately offered assistance. I was able easily to find item required with staff guidance to its location. Service at till also by Ike was excellent.

24 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Baguley

Respuesta de Wickes - Baguley

Hey there, thank you for your positive feedback, and I'm delighted you enjoyed your time in our Baguley store! - Dylan

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