Wickes - Basingstoke Opiniones 

164
•
TrustScore: 4.5 sobre 5

4,3

Churchill Way West, Millenium Court, Basingstoke Berkshire, RG21 6AA, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from Marie in store. Very helpful in organising stock down from overhead pallet via forklift truck ! David at Winchester

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the initial visit by Sarah, to the follow up design meetings through to finished kitchen, service was excellent. The installation team of Terry, Ruby and Simon were recommended and again service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic staff member Mark G gave us expert advice, was friendly and showed us exactly what we needed for the project we were shopping for. Pity he is retired, and now working so keenly with Wickes,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Just been into Basingstoke store 2/10/26 needed nail gun fuel cells said online they had 2 in stock. Asked on arrival as could not find them eventually found one pack of 2 cells paid £23 after opening... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Basingstoke

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Churchill Way West, Millenium Court, Basingstoke, Berkshire, RG21 6AA, Reino Unido

  • +441256726300

4,3

Excelente

TrustScore: 4.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(164)

14.656 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Villal provided amazing service and…

Villal provided amazing service and helped us with finding the perfect laminate flooring and gave us the best advice! Thank you for your help!

25 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi S G, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Villal and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Well done Nat for helping me find the…

Well done Nat for helping me find the right LED product when all I had was old fluorescent lights

24 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nat and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Patience

I have just watched a cashier at Wickes, who with a long queue at the checkout, took lots of time and display care, compassion and patience with an elderly gentleman, who was struggling to understand his bill. Here name was Maria G. Well done

22 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi, S Murphy. Thank you for taking the time to share your review with us. I'm really pleased to see that, Maria, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service , especially man called Billal who made visit much easier , highly recommend

17 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Kamila, thanks for taking the time to share this feedback, we are pleased to hear that Bilal was very helpful, we appreciate you taking the time to let us know. RD

Valorada con 1 estrellas sobre 5

WICKES LIFESTYLE KITCHEN NIGHTMARE

We bought wickes madison lifestyle kitchen in marine blue.Looked amazing in the store and we were given 15 years of warranty.Kitchen is not fully installed and already has dents on a side and the paint is chipping off.Looks like not the same kitchen.So cheap not worth a penny.Please do not buy lifestyle kitchens from Wickes!!!!

17 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Mrs Monika Fika,

Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into. - SF

Valorada con 5 estrellas sobre 5

Great service

Great service, the team are always happy to help

12 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hey Chris, thanks for your five-star feedback, and I'm delighted that you enjoyed the great service in our Basingstoke store! - Dylan

Valorada con 5 estrellas sobre 5

When I visited the store I was provided…

When I visited the store I was provided with lots of help. Amazing service from staff.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Sal, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Billal really assisted me find the right items I required. Basingstoke branch is really a great well organised store.

10 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hello M Butt, thanks for your five-star review, and I'm glad that you enjoyed the service from Billal in our Basingstoke store! - Dylan

Valorada con 5 estrellas sobre 5

Wanted advice on a bathroom

Wanted advice on a bathroom. Great advice and customer service given by Bilal. Would definitely recommend coming here.

13 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Shahzad, Thank you for the lovely review! - SW

Valorada con 5 estrellas sobre 5

John from Basingstoke is a legend!

John from Basingstoke store is absolutely fantastic!! Very knowledgeable, friendly and helpful. I’d definitely recommend the store and him especially.

13 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Daniel, Thanks for the lovely review. - SW

Valorada con 5 estrellas sobre 5

I use Wickes regularly as a tradesman

I use Wickes regularly as a tradesman. The plastering materials are always in stock and prices are competitive with local builders merchants. The staff in particular are brilliant at this branch. Very friendly and chatty.

13 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hey there, thanks for your positive feedback, and I'm glad that you enjoyed the service in our Basingstoke store! - Dylan

Valorada con 5 estrellas sobre 5

Great service by Mark G in Basingstoke…

Great service by Mark G in Basingstoke really helped my building project

6 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Lisa, thanks for taking the time to share this feedback, we are pleased to hear that Mark provided you with a great service, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Good experience at Wickes Basingstoke

I really needed help to find the correct paint roller cover
The problem was my cover was too small and wouldn,t fit the roller.
Mark. G.at Basingstoke Wickes was really knowledgeable and explained, that according to the make of roller ,different sizes fit.He couldn,t have been any nicer.He took time to show me how to fit it to the roller
A really nice person .
Thankyou so much.

Jennifer Ramsay

4 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Jennifer, thanks for taking the time to share this feedback, we are pleased to hear that Mark was able to find the roller you needed and took the time to show you how to fit it, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Helpful & Friendly Staff

Visited Basingstoke store 4 weeks ago and didn't know where to find what I needed. Mark G couldn't have been more helpful. He helped me find what I needed and suggested an alternative when one item was not available, which proved to be a perfect solution. Very impressed with his customer service & friendliness. In fact I've been back to the store for more items since, it's now my "go-to" shop for anything DIY!

5 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Mrs P, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Mark and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Mark was very helpful and sorted it all…

Mark was very helpful and sorted it all for us perfectly excellent service

26 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Joe,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Mark was able to provide you with an excellent service. - SF

Valorada con 4 estrellas sobre 5

Excellent advice

I received excellent advice from Mark G in your Basingstoke branch. He went above and beyond and was extremely helpful on the project being planned.

3 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Kevin, thanks for taking the time to share this feedback, we are pleased to hear that Mark went above and beyond and was extremely helpful, we appreciate you taking the time to let us know, RD

Valorada con 5 estrellas sobre 5

Great service

Great service. Mark Bradford in the Basingstoke store helped me keenly today, his advice was very helpful and helpful made sure I had everything I needed to solve my DIY problem. Thanks Mark!

5 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Rich, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Mark and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 4 estrellas sobre 5

I drove 45 minutes to the Basingstoke…

I drove 45 minutes to the Basingstoke store as Andover and Salisbury didn’t have what I needed in stock, there was only 20 of what I needed on display when I got there and I needed 35, I asked Mark Bradford if he could help me out and get some from the back and he did just that and made sure I got what I came for, great customer service and came with a smile👍🏻

4 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi, Ryan. Thank you for taking the time to share your review with us. I'm really pleased to see that, Mark, was able to help you find stock of the products you required. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

I was dealt with by Maria g at your…Basingstoke branch

I was dealt with by Maria g at your Basingstoke branch for a delivery and a discount business card and it was a pleasure to be served by her she was courteous professional and had great repertoire with me and if all your work personal are as good as her your company will flourish and prosper with staff like her thankyou

1 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hey Graham, thanks for your five-star review, and I'm delighted that Maria in our Basingstoke branch was able to help you with your order! - Dylan

Valorada con 5 estrellas sobre 5

Mark G was very helpful with products I…

Mark G was very helpful with products I couldn’t find! He also recommended other items
No long queue at the till, very friendly staff
Basingstoke Branch

28 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Basingstoke

Respuesta de Wickes - Basingstoke

Hi Justine, thanks for taking the time to share this feedback, we are pleased to hear that Mark was able to help you find what you needed and more, we appreciate you taking the time to let us know. RD

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