Wickes - Birkenhead Opiniones 

107
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TrustScore: 4.5 sobre 5

4,5

Rock Retail Park, Unit 1, Birkenhead Cheshire, CH41 9DF, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our first big project in our new home, saying goodbye to an en-suite that had been quietly ageing for 26 years. Jamie guided us through the design with warmth, imagination and not a hint of pressu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently ordered our new kitchen from Wicks and couldn’t be happier with the experience. From start to finish, the service was excellent, and we would especially like to thank Neve Toilerton... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Massive thanks to Birkenhead Wickes for their donation to our Community Garden. The tools have been very welcome in helping us clear an area making it accessible for our residents, families and frie... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Tried to book an appointment for a supply and fit. Received a rather condescending call stating firstly they cannot attend the changed appointment time, though I had not changed anything, then the cha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Birkenhead

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Rock Retail Park, Unit 1, Birkenhead, Cheshire, CH41 9DF, Reino Unido

  • +441516470922

4,5

Excelente

TrustScore: 4.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(107)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Went to buy some paint in store

Went to buy some paint in store. There was none on the shelf but I asked a colleague who managed to find some in the back. Very friendly colleague, and also friendly at the till. Always have a good experience here.

6 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hey Jackie, thank you for your wonderful review. I'm delighted that the staff in our Birkenhead store were super helpful during your visit! - Dylan

Valorada con 5 estrellas sobre 5

Monday morning

Monday morning, needed to see if I could get an earlier delivery on my order. A pleasure to be served by Janine, cheerful chatty and so helpful. It makes all the difference. Thank you.

29 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We're so glad to hear that Janine was cheerful, chatty, and helpful, making a difference in your experience. We appreciate you sharing your positive feedback. -AK

Valorada con 5 estrellas sobre 5

Great kitchen plan from a blank page to…

Great kitchen plan from a blank page to a great design in one visit. The designer was very knowledgeable and eager to get a perfect plan. Thank you!

18 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi, Steve. Thank you for taking the time to share your review with us. We're delighted to see that your pleased with your new kitchen plan and that you are happy with the services provided. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Very friendly and trustworthy service

Very friendly and trustworthy customer service by Will and other staff members.
I found that wood and other items were cheaper than places like Hughes &Grey or B&Q. Will definitely recommend this shop.

12 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Anke, We're so pleased to hear you had such a positive experience with Will and found our prices competitive. Thank you for your recommendation! - Sean

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - Chris was extremely helpful and even organised a discount for the materials we purchased for our charity project at the local Griffin Trust (part of Hooton Park Hangers Museum).

4 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Mike, We are so glad to hear Chris provided excellent service and assisted with your charity project. We appreciate your kind words. - Sean

Valorada con 5 estrellas sobre 5

Can’t fault the appt to design a…

Can’t fault the appt to design a kitchen with limited space. Managed to fit everything in that I wanted and got all the little extras too for an affordable price. Will definitely go back to buy it once I have my move date secured.)

29 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi, Hilary. Thank you for taking the time to share your review with us. We're really pleased to see that your happy with your kitchen design and service received during your appointment. Thank you again for your kind feedback. - Scott H

Valorada con 1 estrellas sobre 5

My sister

My sister. Order from the worng size door we wait in all day Tuesday from wickes fail to turn up again plus we have cctv

26 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Andrew, we are sorry to see your review about a wrong size door. We have sent you a request for more information so that we can look into this for you.

Valorada con 5 estrellas sobre 5

Never bought a kitchen

Never bought a kitchen so needed a lot of help and Rita was amazing. She took the time to explain everything and gave great tips. She has made it easy every step of the way with no fuss. Her communication is excellent and to say she is efficient is an understatement. 10 out of 10 for everything. Instillation team sent Ritchie and Tony were just as good giving great advise with nothing to much trouble. We love the kitchen, great product and good deal.

20 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We appreciate you sharing your experience. We're happy to hear that Rita made your kitchen purchase easy and that you received excellent advice. It's great to know you love your new kitchen. -AK

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service.
Recently had Rita Bosnjak design a new kitchen. The key word there is DESIGN. She didn’t just go along with our initial ideas she looked at the space and, using cues from the structure of the room, made subtle adjustments which completely transformed the feel and look without compromising the functionality.
If you want a great kitchen go and ask Rita to design one for you.

12 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We're so pleased to hear about your outstanding experience with our kitchen design service. It's wonderful that Rita Bosnjak's expertise transformed your space beautifully without compromising functionality. Thank you for sharing your positive feedback. -AK

Valorada con 5 estrellas sobre 5

We needed materials to help with…

We needed materials to help with tidying up our charity shop premises. Will helped us with advice and a charity voucher. a very pleasant and helpful young man. It was a pleasure to meet him.

14 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Philip, Thank you for your review and for telling us about how helpful you found our colleague Will. We are pleased that we were able to help.

Valorada con 5 estrellas sobre 5

Today I had the pleasure of dealing…

Today I had the pleasure of dealing with Will. He is knowledgeable , professional, friendly and efficient. I could not be any happier with my visit to Wickes

14 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We are so happy to hear you had such a positive experience with us and that Will made sure this was the case. Thank you for your wonderful feedback. - Andrew

Valorada con 5 estrellas sobre 5

Incredible staff

Good store with plenty of items. Staff went above and beyond! Spilt some paint in the boot, and Chris came to my rescue. The staff here is what is stand out

14 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We're glad you enjoyed your experience Dilan. It's great to know Chris' dedication to customer support stood out and was able to assist you. Thank you for your positive feedback! - Andrew

Valorada con 5 estrellas sobre 5

Great service ! 👌

We had a kitchen measure up with Rita, she was a Design Consultant.
Rita was on time, all smiles & professional. We bought 👍 !

12 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We're happy to hear that you had a positive experience during your kitchen measure up, Andy! We appreciate you choosing us and your positive feedback that Rita went that extra mile to provide great service. - Andrew

Valorada con 5 estrellas sobre 5

Chris was fantastic

Chris was fantastic! Went into get some paint but unfortunately it wasn’t in stock. He checked the system to update me it would be coming in this morning. I arrived but the delivery was still be worked through so he took my number and messages once they had processed and located via delivery. First class service and really nice gentleman.

Thanks very much!

Have been a manager in retail for over 18 years and always love to have that great customer experience.

12 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We appreciate you sharing your positive experience. We're so glad to hear that you received first-class service and Chris went the extra mile to assist you with your paint purchase. Thank you for your feedback! -AK

Valorada con 5 estrellas sobre 5

Fantastic customer service from Jamie…

Fantastic customer service from Jamie for design of kitchen. Nothing was too much trouble and his knowledge in this area was amazing. Highly recommended 👍

27 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We appreciate your wonderful feedback! We're happy to hear that Jamie provided fantastic customer service and amazing knowledge for your kitchen design. - Andrew

Valorada con 5 estrellas sobre 5

All round good experience

Rita did a great design for my kitchen. Price was competitive, and quality seemed good.

23 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Andrew, Thanks for taking the time leaving your review. We're happy to hear that Rita was able to help you design your new kitchen and provide a competitive price along with great quality. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Good range of stock, competitively priced and the staff were extremely helpful.

There weren't enough of the wall tiles I needed on the shelf so I went to the cash desk to order some more. The assistant was very busy but said he could help … he did a quick stock check, the tiles I needed were in stock but needed to be retrieved from the warehouse. Another member of staff took over, sorted out what I needed and when I paid for them he very helpfully took them to my car and loaded them up for me. Nothing was too much trouble for either of them.
I should also add that the tiles were exactly what were needed to complete the project and they were very competitively priced as well.
All round a very positive experience.

28 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Barbara, Thanks for taking the time leaving your review. We're happy to hear a member of our team was helpful in retrieving your tiles and assisting you. We're glad the tiles met your needs and were competitively priced. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Could not fault Jamie

I have recently ordered my dream kitchen from Wickes and I can say that Jamie was amazing in discussing what my requirements were. I was quite useless at times but Jamie took time and care to show my sister and I all possible options (sister was there as moral support as I might not have walked in). I can't thank Jamie enough for holding my hand through the whole process and not judging my current kitchen. A real asset to Wickes. Met the fitter yeasterday and he was also fab.

6 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

We appreciate you sharing your experience. We're happy to hear that your requirements were discussed and that all possible options were shown to you with care. It's great to know that you felt supported by Jamie through the whole process. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

I was dealt with by Rita

I was dealt with by Rita, she was fantastic and looked after me really well. Great customer service.

15 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi Marcus, We appreciate you taking the time to share your feedback. We are so glad to hear that you received great customer service and were well looked after from Rita. - Sean

Valorada con 5 estrellas sobre 5

Great staff at Wickes

Great staff at Wickes, Birkenhead. Helpful and courteous.
I have also had a couple of home deliveries which went very well. Five star service all round.

12 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Birkenhead

Respuesta de Wickes - Birkenhead

Hi J Lee,

We appreciate you taking the time to leave your review. We're so thrilled to hear that our staff were helpful and courteous and that your deliveries went well. -Ellysse

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