Wickes - Boston Opiniones 

63
TrustScore: 4.5 sobre 5

4,3

West Street, Boston Cambridgeshire, PE21 8QN, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Emma on the till was most helpful a clear example of how it should be done and Justin was a very helpful chap he helped me load and unload my trolly. These two are a credit tol Wickes in Boston Li... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service always given. Knowledgeable friendly staff who go the extra mile to help. Can’t fault them or the store. Recommended to all. Massive thank you to Danya for telling me about t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After an underwhelming appointment at B&q that made me feel unexcited we had an appointment with Shelley at Wickes. Shelley came to our home to measure the bathroom, she is friendly, approachable, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was extremely stressed as I had been told to complete my kitchen, a wall unit was going to be delivered not before 6th May... using another Wickes store. BUT, I decided to telephone Boston W... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Boston

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • West Street, Boston, Cambridgeshire, PE21 8QN, Reino Unido

  • +441205310186

4,3

Excelente

TrustScore: 4.5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(63)

13.860 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Went to the Boston Lincolnshire store…

Went to the Boston Lincolnshire store to get some topsoil. Asked about some ripped/broken bags of soil placed nearby and a kind member of staff said we could have them for a small donation to their charity box. Excellent customer service.

14 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi, Steve. Thank you for taking the time to share your review with us. We're really pleased to see that you had a positive experience at our Wickes store in Boston. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Helpful staff member

I recently visited your Boston store, I found your staff to be really helpful, a lady called Maxine F was especially helpful and patient with me when I wasn't sure what I needed.

25 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Daisy, We appreciate you taking the time to share your experience with us. We're so happy to hear that Maxine was helpful, especially with their patience. -SM

Valorada con 5 estrellas sobre 5

Excellent experience

After an underwhelming appointment at B&q that made me feel unexcited we had an appointment with Shelley at Wickes. Shelley came to our home to measure the bathroom, she is friendly, approachable, and gave some great advice. She supported us to pick a bathroom we fell in love with and we left feeling excited. She listened to our needs and we led with the appointment with what we wanted alongside her help.

3 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Paige, Thanks for taking the time to share your feedback. It is wonderful to hear you had a great experience with Shelley and felt your needs were heard and help was provided for you. -SM

Valorada con 5 estrellas sobre 5

Shelly provided exceptional service

Shelly provided exceptional service, her communication was brilliant and made us feel comfortable and welcoming, whilst having a sound knowledge and understanding of what we wanted. I highly recommend Shelly to anyone who wants excellent service for kitchens.

2 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Christofora,

We appreciate you taking the time to share your feedback. We're happy to hear that you received exceptional service from Shelly and felt comfortable with the support provided for your kitchen project. -Ellysse

Valorada con 5 estrellas sobre 5

Adam was very professional and…

Adam was very professional and knowledgeable, made us feel comfortable and not rushed.

We think he is a valuable asset to your company and would highly recommend your Boston store without hesitation.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi William, we're happy to hear that you felt comfortable and not rushed. It's great to know that the Boston store met your expectations, and we appreciate your recommendation. -LG

Valorada con 5 estrellas sobre 5

I had a 20 sheets of plasterboard to…

I had a 20 sheets of plasterboard to take from the shelf and load into my Van and Mikey was very helpful and polite and helped me do the lot.
Thanks Mikey

10 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Daniel, Thanks for taking the time to share your feedback. It is great to hear that Mike was able to help you load the plasterboard into your van.-SM

Valorada con 5 estrellas sobre 5

A young lady named magola helped…

A young lady named magola helped tremendously with my order and also looking for outdoor dusk to dawn lights and some plugs, I asked what time she finished and she said she should of finished 50 minutes ago, what a wonderful service, which is so hard to find I hope she gets her overtime

11 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Susan & John,

We appreciate you taking the time to share your positive experience. We're happy to hear that Magola provided wonderful service and helped you find what you needed. Thank you for your kind words.

-Ellysse

Valorada con 5 estrellas sobre 5

Have used Wickes Boston for personal…

Have used Wickes Boston for personal projects and more recenty as supplier for products to renovate our grass roots football club facility using the Wickes community programme. Danya at Boston was excellent and assisted us at every point.

1 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi, Phil. Thank you for taking the time to share your review with us. We are delighted to see that, Danya, at our Wickes store in Boston was excellent with assisting you with your personal project and supplying products for your grassroots football club. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Kitchen

Just ordered a kitchen from Wickes Boston, Design consultant Emily planned and designed it and knew exactly what we wanted and had it done in no time at a great price, Will definitely be recommending her to anybody that needs a new kitchen

28 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

We appreciate you sharing your feedback. We are so glad to hear that Emily was able to plan your kitchen quickly and at a great price. We appreciate your recommendation. -AK

Valorada con 1 estrellas sobre 5

Beware

Beware. I would never recommend buying a kitchen or bathroom from this company. When you order, you are not told that hidden in the installation cost is the supply and collection of hippo bags what cost around £250 to £300. I have been told today that they can not refund the cost even though we didn't use them and they haven't had to arrange collection, so they are just keeping that money we have paid. It is not an option to have that cost removed from the installation cost on time of ordering. They are just ripping customers off. We had a skip delivered because we were not told these bags were supplied. This is miss selling and against consumer rights.

23 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hello Derita, thank you for your feedback and I'm really sorry to hear about your hippo bag situation. So we can look into this further for you, could you please reply back to the private message I've sent you on trustpilot. - Dylan

Valorada con 1 estrellas sobre 5

Staff member so rude

Wickes as a company is fine, been going for 25 years maybe longer.
I've never had a problem with any member of staff but there is this one particular young female had no customer service what so ever, she was so rude.
I've never complained about anybody in my life, but she was terrible. A

17 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi, Andrew. Thank you for taking the time to share your review with us. We are really sorry to see that you are not happy with the customer service you received in store. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Helpful Wicks

All the staff are friendly and extremely helpful especially Maxine who who is quite comical many thanks to all

20 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi, Kevin. Thanks for taking the time to share your review with us. I'm happy to see that Maxine and staff are all extremely helpful and friendly. Thanks again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Community Programme Donation

I am a community fundraiser for Jerry Green Dog rescue, I popped in to the local Wickes (Boston) simply to ask if the staff would be kind enough to display one of our posters in their staff room. I spoke to one of the manager who was beyond lovely. After quickly finding out she had actually previously adopted a dog from ourselves, we then got speaking and I was telling them about a community project I was currently building, I was quickly told about and encouraged to apply to the Community Programme Wickes runs and it has been a brilliant experience from then on. The application was easy and the staff went above and beyond to make sure we got everything we needed. The turn around from going in and speaking to the charity champion and receiving the donated items was very quick meaning we are able to start putting together our project which will not only help us to continue to rescue dogs but also the community allowing them access to affordable items but also access to important resources if needed. Thank you.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

We're so happy to hear about your positive experience with our Community Programme and the support you received. It’s wonderful to know our team could assist with your community project. Thank you for sharing your story! -AK

Valorada con 5 estrellas sobre 5

Recommendation

I regularly visit Wickes and always find them very friendly.
I would like to particularly mention and recommend Mark who is always extremely helpful and who nothing is too much trouble for.

29 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

We appreciate you being a regular customer. We're happy to hear that you find Mark is always extremely helpful and that nothing is too much trouble. -AK

Valorada con 1 estrellas sobre 5

Really Bad service

Bad service. Ordered a pole saw online, it said it was in stock so I ordered it and put it in the basket. I drove 24miles to get it, on arrival they told me it was not in stock, offered me nothing at all for the trouble it caused me. Will not be using them again

Your reply is all well and good but I am still out of pocket

17 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

We apologise for the inconvenience caused by the order placed for the pole that was unavailable upon your arrival. We appreciate your feedback and will review our procedures. -AK

Valorada con 5 estrellas sobre 5

Very helpful - good service

Justin has helped me a number of times. Today he assisted me with timber, recommended felt and the sealant.

13 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Caroline,

We're happy to hear that you received helpful assistance from Justin with your timber, felt, and sealant needs. Thank you for sharing your positive experience!

-Ellysse

Valorada con 5 estrellas sobre 5

A employee named Emma

A employee named Emma. Helped me . She approached me and asked if I was okay. She was welcoming, friendly and eager to help me .nothing was too much bother for her. Glad to give her a mention

11 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Owen,

We're so happy to hear that Emma offered such great assistance. We appreciate you mentioning the positive impact they had on your visit!

-Ellysse

Valorada con 5 estrellas sobre 5

From start to finish everything was…

From start to finish everything was great.
Emily Walker/kitchen designer was wonderful.
We are very pleased with everything. Thank you.

3 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

We're happy to hear that you had a great experience from beginning to end, and we appreciate your kind words of our staff member Emily Walker. Thank you for sharing your positive feedback!-GS

Valorada con 5 estrellas sobre 5

Great team

The kitchen team were clear in their explanations of different products and at no time did we feel we were being pushed into buying something more expensive. They demonstrated different products in different price ranges and allowed us to make our own choices.

8 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

Hi Juliet, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

A young lad called Justin was very…

A young lad called Justin was very helpful. They didn’t have what I needed but he checked the website and google.

3 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Boston

Respuesta de Wickes - Boston

We appreciate your feedback. We're glad that Justin was helpful in checking for the item's availability online. We regret not having what you needed but glad Justin was able to assist with checking stock for you!
-AF

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más