Wickes - Burton Opiniones 75

TrustScore: 4.5 sobre 5

4,7

Wellington Road, Burton Upon Trent Derbyshire, DE14 2AP, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am having my bathroom painted, and having no idea at all Beth stepped in and I have the colour I want, the right type of paint and mixing into my colour choice was exciting and Beth was patient, ki... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lewis planned new bathroom well, listened to our ideas and incorporated them into his design. Showed good knowledge of products. Bathroom fitter, kept us informed throughout, happy to discuss with u... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our prop... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Everything was running well until cashier was pushing me to add 50p to my bill as donation. Cashier was young lad working extremely slow, like going to die in seconds.

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Burton

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Escrito por la empresa

Promise 1

Información de contacto

  • Wellington Road, Burton Upon Trent, Derbyshire, DE14 2AP, Reino Unido

  • +441283516809

4,7

Excelente

TrustScore: 4.5 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Bathroom paint in my colour and the right amount

I am having my bathroom painted, and having no idea at all Beth stepped in and I have the colour I want, the right type of paint and mixing into my colour choice was exciting and Beth was patient, kind and knowledgeable, and she smiles! Thank you wickes

30 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi, Janet. Thank you for taking the time to share your review with us. We're really pleased to see that, Beth, was able to mix the paint you required, offering great customer service. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

The wow bathroom..

Lewis planned new bathroom well, listened to our ideas and incorporated them into his design. Showed good knowledge of products.
Bathroom fitter, kept us informed throughout, happy to discuss with us. Did excellent job working everything out precisely and ensured we were happy with everything before moving on..

1 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

Hi Mr Stephen Spencer,

We're so pleased to hear that Lewis planned your new bathroom well, incorporating your ideas into the design. It's wonderful that the fitter kept you informed and ensured your satisfaction. Thank you for sharing your experience with us. -Ellysse

Valorada con 5 estrellas sobre 5

Excellent service delivered within 3…

Excellent service delivered within 3 hrs of order

10 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

We are happy to hear that you received excellent service and a timely delivery, Wayne. Thank you for your positive feedback! - Andrew

Valorada con 5 estrellas sobre 5

Urgently needed a tin of roof repair…

Urgently needed a tin of roof repair Acrypol sealant and it showed only one available online for click and collect. I’ve been burnt too many times so I rang up to ask a member of staff, Daniel, if it was possible for him to physically check that they had one in stock. After explaining the situation but before I could actually ask, Daniel volunteered to go and check that the tin actually was in stock. Once he found it he said he’d get it ready for when I arrive. Great customer service and a great people person. Daniel made a stressful day a lot easier to deal with. Thank you!

5 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

Hi Alessandro, We appreciate you taking the time to share your experience. We're so glad to hear that Daniel was able to provide such great service and make your day easier. Thank you for your positive feedback! - Sean

Valorada con 5 estrellas sobre 5

Thanks Harry

What made my experience great at the Burton store 'Harry' is helpfulness in helping me not only locate my purchases but he loaded them into the car for me. He showed professionalism, kindness, caring and understanding. THANK YOU HARRY a true asset to the store.
Simon also thank-you for your kindness and understanding.
Wickes Burton store went above and beyond.

3 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

We appreciate you taking the time to share your positive experience at our store! We're happy to hear that Harry was helpful and went above and beyond. Thank you! -AK

Valorada con 5 estrellas sobre 5

Definitely will go back for my next project

As enthusiastic amateur in DIY, store had everything I was after plus got some useful advice from Tom on better and cheaper alternatives. Definitely will go back for my next project 👍

3 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

Hey Andrew, thank you for your five-star review, and I'm glad that you enjoyed your experience in our Burton store! - Dylan

Valorada con 5 estrellas sobre 5

My Daughter and I went in store to buy…

My Daughter and I went in store to buy 3metre long work top and accessories.
We asked for some assistance along came Tom, his help and knowledge put us at ease straight away.
Tom was absolutely brilliant, he had so much time for us , we got sorted thanks to the professional work of Tom , cannot praise him more.
Tom a great credit to Wickes. Thanks very much for everything.

2 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

Hello Michael, thank you for your five-star review, and I'm delighted that Tom was first class throughout your visit to our Burton store. - Dylan

Valorada con 5 estrellas sobre 5

Ordered on rapid order,brilliant that…

Ordered on rapid order,brilliant that you can order something straight away and get it delivered in 3 hours,a bit pricey but you get it straight away

30 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

We're happy to hear that you found our rapid order service brilliant and fast. We appreciate your feedback regarding the pricing. Thank you for your review. -AK

Valorada con 5 estrellas sobre 5

Great experience from start to finish

Great experience from start to finish! The staff were friendly, helpful, and really went the extra mile to make sure I found exactly what I needed. The shop itself is clean, well-organized, and has a great selection of products.

A special mention to Tom, who was absolutely fantastic—he went above and beyond to help me, taking the time to answer all my questions and making sure I was completely happy. His customer service really stood out and made the whole experience even better.

You can tell they genuinely care about their customers. I’ll definitely be coming back and would highly recommend this place to anyone looking for quality service and a welcoming atmosphere.

26 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

Hi Katie, We appreciate you sharing your experience. We're happy to hear that Tom was friendly and helpful and that you found what you needed. We value that the team went above and beyond to assist you and answer your questions. Thank you for your recommendation and positive feedback. - Sean

Valorada con 5 estrellas sobre 5

Burton store Jo

Went into the Burton store this morning and was served by Jo, what a delight to be served by a very polite, nothing was to much trouble and very knowledgeable person, once again Jo thanks for your help, I hope Wickes give you a pay rise you deserve one.

15 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

We're happy to hear you had such a positive experience in our Burton store. It's great to know that you found Jo polite, helpful, and knowledgeable. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

Great help to those who have no idea what they are doing (like us!)

Needed a lot of tiles, they were right by the door and ready to go. Big shout out to Beth who was a super helper and really impressed us. We have a lot of stuff to get for our bathroom project and we will be back. Thank you.

11 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

We're happy to hear that you found the tiles you needed easily and that Beth was so helpful. Thank you for the positive feedback, and we look forward to seeing you again! -AK

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, knowledgeable and efficient design consultant Sue.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

Hi James,

We appreciate you sharing your feedback with us. We're so glad you found the design consultant knowledgeable, efficient, and helpful! -Ellysse

Valorada con 5 estrellas sobre 5

I would like to say a big thank you to…

I would like to say a big thank you to Susan for designing my kitchen. From the very beginning she was incredibly helpful, professional, and attentive to every detail. She really took the time to understand what I wanted and turned my ideas into a beautiful and practical design.

I truly appreciate her patience, advice, and the effort she put into making everything work perfectly. The whole process felt smooth and well organised thanks to her. I’m very happy with the final result and couldn’t have asked for a better designer.

Thank you again, Susan, for your hard work and support throughout the project. I will definitely recommend you to others.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Burton

We appreciate you taking the time to share your kitchen design experience. We're happy to hear that Susan was helpful, professional, and attentive to detail, turning your ideas into a beautiful and practical design. We value your recommendation and are grateful for your feedback. -AK

Valorada con 5 estrellas sobre 5

Wickes

Managed to get all i wanted in one shop.
Beth was great and very helpful.

3 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi Andy,

We appreciate you sharing your shopping experience with us. We are happy that you found what you wanted and that Beth was helpful. -Ellysse

Valorada con 5 estrellas sobre 5

We had a significant leak to our shower…

We had a significant leak to our shower that was still under warranty and despite some interesting advice from customer services, staff in store resolved the issue. Many thanks to Robyn and Tina.

28 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

We're happy to hear that the team in store resolved the shower leak issue covered by warranty. We appreciate you bringing this to our attention and thank you for your feedback.- PP

Valorada con 5 estrellas sobre 5

Great Service

Went in to your Burton store to buy some paint. Tom was super helpful and even offered to take my paint to my car without me even having to ask

27 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi Vicky, we're happy to hear that you had a positive experience in our store. It's great to know that our team was helpful, and we appreciate your feedback! -LG

Valorada con 5 estrellas sobre 5

Beth was very helpful today and also…

Beth was very helpful today and also very informative

24 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi Madison.

We appreciate your wonderful feedback. We're so glad that our team member was helpful and informative during your visit with us today!- PP

Valorada con 5 estrellas sobre 5

Beth was very helpful today

Beth was very helpful today, amazing customer service, excellent manners and went out of her way to help.

24 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi Erin.

We appreciate you sharing your feedback. We are delighted to hear that you received amazing customer service and found our team member helpful.- PP

Valorada con 5 estrellas sobre 5

New bathroom

Been looking for a new bathroom and after speaking with Susan at Burton-on-Trent store she gave us brilliant advice, booked in to do a view of the space available and created our vision for our new bathroom. Definitely recommend when it comes to designing your new kitchen or bathroom

12 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi Dave.

We appreciate you taking the time to share your feedback. We're happy to hear that you received brilliant advice and that we could create your vision for your new bathroom.- PP

Valorada con 5 estrellas sobre 5

Excellent design experience

We recently purchased a new kitchen and bathroom. The design consultant was extremely helpful and knowledgeable. She came up with great ideas that we wouldn't have thought of. She made it an easy and enjoyable experience.
We have yet to have them installed but we are very happy with the experience so far.

9 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Burton

Respuesta de Wickes - Burton

Hi Liane, Thanks for taking the time to leave your review. We are happy to hear that you had a great experience with your design consultant for your kitchen and bathroom making the process easy and enjoyable. Thanks again for the kind feedback. -JL

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