Wickes - Catford Opiniones 

252
TrustScore: 4 sobre 5

4,1

7 Catford Hill, Catford London, SE6 4NU, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the store earlier this morning to look at some paints for bathrooms and kitchens and I met one of the workers called Ben. What an absolute gem. He is definitely an asset to Wickes!! custom... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very pleased to have Ben at Catford store who supported me to find what I was looking for and was very kind to help me with the load to the car. He has also been helpful to me on several occasio... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Catford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 7 Catford Hill, Catford, London, SE6 4NU, Reino Unido

  • +442086909872

4,1

Muy bueno

TrustScore: 4 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(252)

14.369 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Met Shane and he was very helpful

Met Shane and he was very helpful! Funny guy

13 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi Anoushka,

We're happy to hear that you found Shane helpful and funny. We appreciate your positive feedback!

-Ellysse

Valorada con 5 estrellas sobre 5

George Carter Allen was fantastic…

George Carter Allen was fantastic through the process. Really collaborative and helpful with all questions and queuries. Enjoyed working with him to get the best bathroom possible in our budget, even with some very particular requests from our side.

11 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

We appreciate you sharing your feedback. We are delighted to hear that you had a collaborative and helpful experience and that we could assist you in creating the best bathroom possible within your budget.
- PP

Valorada con 5 estrellas sobre 5

Excellent deliveries

Excellent deliveries, will order again. Drivers are helpful, leave large deliveries in porch.

25 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi Fiona, we're happy to hear that you had an excellent delivery experience! Thank you for letting us know, and we appreciate your order. -LG

Valorada con 5 estrellas sobre 5

Milton - Catford store Exceptional customer service

I generally find it quite difficult to get assistance when I visit the Wickes store in Catford, but my latest experience was completely different thanks to Milton.

Milton provided truly exceptional customer service and was a tremendous help to us during our visit . His proactive attitude and genuine desire to deliver a great service, Something I had not experienced on previous visits made all the difference.

Thank you Milton for your excellent advice and assistance today. I sincerely hope Wickes recognises your effort and hires more dedicated staff like you in the future. Much appreciated 😊

3 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Thank you for taking the time to share your review. We are glad that Milton provided exceptional customer service and was a great help. -AK

Valorada con 5 estrellas sobre 5

Bathroom renovation-Following the recent renovation of our…

Following the recent renovation of our bathroom we found all the staff we encountered at Wickes to be friendly and helpful. In particular we would like to thank George Carter-Allen, Design Consultant at Wickes Catford Branch, for his considerable help, undoubted expertise and going the extra mile for us I.r.o. this project. We have no hesitation in recommending both Wickes and George.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

We appreciate you taking the time to share your experience. We're happy to hear that the team including George Carter-Allen was friendly and helpful and that you received considerable help and expertise. We value your recommendation and hope you enjoy your new bathroom for many years to come. -AK

Valorada con 5 estrellas sobre 5

Great service in Catford

Shane in the Catford branch was brilliant. Friendly and helpful, checked the quality of everything as he loaded it into my car for me. My visit was quick and efficient.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi Mr C,

We appreciate your kind words about the service you received from Shane. It's great to hear that you found them brilliant, friendly and helpful. Thank you for sharing your experience.

-Ellysse

Valorada con 5 estrellas sobre 5

Great experience from start to finish.

Great experience from start to finish.
Made order online for fencing, picked my date for delivery. Communication of delivery times was great. Delivery drivers arrived with delivery on time and took great care with my order. No issues or problems. I’m a happy customer.

26 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi, Lolli. Thank you for taking the time to share your review with us., We're delighted to see your happy with your delivery experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

All delivered on time

28 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi, Thank you for taking the time to share your review with us. I'm happy to see that your order was delivered on time. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Customer service is very excellent

Customer service is very excellent

27 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi, Cordel. Thank you for taking the time to share your review with us. We're really happy to see your pleased with the customer service you received. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Was in the shop on Wednesday and I…

Was in the shop on Wednesday and I would like to applaud shane. He was very helpful,provided me with all the information I needed on products and also directed me towards it. I will most definitely continue buying from yourselves!

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi, Shaqz. Thank you for taking the time to share your review with us. We are really pleased to see that Shane was helpful, friendly and knowledgeable during your visit, Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Excellent customer service

Ian was incredibly helpful and knowledgeable when I visited the Catford Wickes store. He took the time to help me find exactly what I needed and gave great advice. Really friendly and professional — excellent customer service!

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hey Ms Brown, thanks for your five-star review, and I'm glad you enjoyed the service from Ian in our Catford store. - Dylan

Valorada con 5 estrellas sobre 5

Fantastic customer service

Went to this Wickes store in Catford by chance and needed assistance. Without hesitation I was served by Mags; assisted by Levi who was very knowledgeable and guided me with the correct items I needed. Ben assisted me with valuable advice about my order and delivery details to completion. Received our delivery the next day; again the delivery driver was very friendly polite and assisted with the delivery. The customer experience I received from the whole team collectively will see me return for future purchases.

28 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

We appreciate you taking the time to share your experience. We're happy to hear that you received great assistance and valuable advice from our team. We're also glad the delivery driver was friendly and helpful. Thank you for your positive feedback; we look forward to your future purchases. -AK

Valorada con 5 estrellas sobre 5

Wickes delivery service … second to none!

The Wickes delivery service is one of the greatest bargains out there in the new world of having everything coming to your door. We had 20 sacks of garden compost delivered for just £4! I could even have chosen next day delivery for the same price. When it arrived it was loaded carefully, quickly and tidily to my front garden. So good we did the same again a week later!!

25 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

We're happy to hear that you found our delivery service to be a great value! It's wonderful to know that your compost delivery was so efficient and convenient. Thank you for sharing your positive experience with us. -AK

Valorada con 5 estrellas sobre 5

My order and delivery from Wickes of Earth and stones was done in minutes!

My order and delivery from Wickes of Catford, were excellent. They came early, unloaded in the space I cleared in front of my house and were done in a matter of minutes. Great service on both occasions and I’ll be ordering from them again because of this.

4 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that your order and delivery experience was excellent! It's great to know the service met your expectations, and we appreciate your intention to order from us again. Thanks for your positive feedback. -AK

Valorada con 5 estrellas sobre 5

Great product

Great product, bought good quality manure really cheaply. Used in my garden with good results for my plants and vegetables

22 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that you found our product to be of great quality and value! It's wonderful to know that it has helped your plants and vegetables thrive. Thanks for your feedback. -AK

Valorada con 5 estrellas sobre 5

Tiles

Very helpful and knowledgeable. Great service.

21 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi, James. Thank you for taking the time to share your review with us. I'm happy to see you received great service. Thanks again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Magnificent Milton

My wife and I went into Wickes Catford needing two items to repair our bathroom taps and bathroom light. But we’re not especially DIY-savvy and couldn’t find the products we were looking for. Milton, however, went the extra mile, helping us to locate the items and work out the correct sizes. He was warm, helpful and gracious and we really appreciated his assistance. Absolutely first-class customer service. Thank you!

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi, Tom. Thank you for taking the time to share your review with us. I'm really pleased to see that Milton was able to help you locate the correct items and work out the right sizes. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Delivery was on time and professionally…

Delivery was on time and professionally undertaken.

8 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Catford

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

I came into your store and was looking…

I came into your store and was looking a little lost and a lovely helpful lady called Margarita came to my rescue. She helped me find what I was looking for. She was very friendly and knowledgeable wish more staff in shops are like her .

18 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Lorraine,

We appreciate you sharing your experience. We're happy to hear that Margarita was helpful and friendly. We're glad they could assist you in finding what you were looking for.

-Ellysse

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