Wickes - Chadwell Heath Opiniones 

183
•
TrustScore: 4.5 sobre 5

4,3

850 High Road, Chadwell Heath Essex, RM6 4HX, GB

•

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Delivery absolutely diabolical. Three different couriers to deliver my fence post, postcrete and post brackets all from the same company and same store. Order days prior to selected delivery date but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Huge thank you to Sultan for being so patient and understanding. We changed the design about 4 separate times before agreeing to one that the whole family liked. We never felt rushed - 'take your ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My non-profit, Seagull Media House, was given support through Wickes community support programme to help our work in giving the local community opportunities in theatre and film! Laura and team... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently visted Wickes to have a new bathroom fitted and was assisted by a lovely design consultant, Sultan. He provided excellent communications and a high quality customer service and assisted us... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Chadwell Heath

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 850 High Road, Chadwell Heath, Essex, RM6 4HX, Reino Unido

  • +442085901116

4,3

Excelente

TrustScore: 4.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(183)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent team in store

1 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi Nina, Thank you for taking the time to share your 5-star review. We are delighted to hear that you had such a positive experience with our team in the store. - FC

Valorada con 5 estrellas sobre 5

Great team at this branch

The staff in this branch are really friendly & helpful but a big shout out to Asif Patel who has gone over & beyond with time & effort to help me with my project, many thanks

27 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

We're so pleased to hear about your positive experience and that our team provided such helpful assistance. It's wonderful that Asif Patel went above and beyond to help you with your project! -AK

Valorada con 5 estrellas sobre 5

We made purchase again in wickes…

We made purchase again in wickes chadwell heath for kitchens for rented properties very affordable kitchen with good quality units and doors.Designed perfectly and no issues.

28 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi Ferdous, We're so pleased to hear about your positive experience with the kitchens for your rented properties! It's wonderful that you found them affordable with good quality units and doors, and that the design was perfect with no issues. - Sean

Valorada con 5 estrellas sobre 5

Community programme

My organisation applied for wickes community stock donations it was very easy to do and Laura was extremely helpful and flexible with the collections would highly recommend and when I collected the till staff was very helpful and friendly

24 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

We're so pleased to hear about your positive experience with the community stock donations, Liam! It's wonderful that Laura was extremely helpful and flexible, and that the till staff were also friendly. Thank you for your kind feedback. - AB

Valorada con 1 estrellas sobre 5

Made a home appointment, nobody showed up

Made an appointment for 3pm on Sunday.
Cancelled all my plans, no one showed up.

Called the Chadwell Heath branch he was meant to be coming from several times. No one picked up.

Not sure how serious they are about new business, but have already left a very bad taste

11 de agosto de 2026
Opinión espontánea
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Respuesta de Wickes - Chadwell Heath

Hi, Obinna. Thank you for taking the time to share your review with us. We're sincerely sorry to learn that no one turned up to your appointment and that you were unable to reach the store by phone. This isn't the level of customer service we expect to see. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valorada con 1 estrellas sobre 5

Absolute Nightmare

Absolute Nightmare: Incompetent Service, Undelivered Goods, and Thousands Lost

If you are considering buying a kitchen from Wickes, turn around and walk away. Buying a kitchen worth thousands of pounds from them has turned into an absolute disaster that has cost me thousands of pounds in wasted fees and left my home completely unusable.
We ordered a complete kitchen worth thousands of pounds. When the delivery day arrived, Wickes delivered only some of the kitchen.
The sequence of failures that followed is unacceptable:
Broken Promises & Zero Communication: The remaining items of our kitchen was promised for delivery on 31st July. That date came and went without a word from Wickes. I was forced to chase them down weeks later just to get a basic update on where my order was which is another month away.
Costly Installer Delays: My kitchen fitter was already scheduled and on-site to start installation. I could not cancel or reschedule at the last minute without losing the advance deposit. Because Wickes failed to deliver the components on time, my fitter was left standing in a house with only half a kitchen to build.
Extensive Delays: When Wickes finally responded, they casually informed us that it would take another full month to deliver the rest of the kitchen.
Severe Financial Loss: Due to Wickes’ failure to fulfill their order and their complete lack of proactive notice, I have now lost £2,500 in non-refundable fitter deposits paid in advance.
Wickes took thousands of pounds for a product they failed to deliver, offered zero communication when they missed their deadline, and their incompetence has directly cost me £2,500 out of my own pocket.
Avoid Wickes kitchen design and delivery services at all costs unless you want half a kitchen, non-existent customer support, and massive financial losses.

28 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Chadwell Heath

We are truly sorry to hear about the extremely negative experience you've had with your kitchen purchase and the significant issues with delivery and communication, Ruzel. We understand your frustration regarding the undelivered items, the delays, and the financial impact this has had. We have sent a request for more information to investigate this further. - AB

Valorada con 5 estrellas sobre 5

Wickes Community Programme - WCP Chadwell Heath

Massive thank you to Wickes Chadwell Heath for providing us with metal shelving units to help get our storage space better organised. Getting the support for our youth centre from local businesses means a great deal to us. An amazing programme Wickes have in place - Wickes Community Programme, WCP Chadwell Heath.

26 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

We are so pleased to hear about your positive experience and that we could support your youth centre. It's wonderful that our community programme could help with your storage needs. Thank you for your kind feedback! - AB

Valorada con 5 estrellas sobre 5

Small kitchen space, excellent result

I had a really positive experience with Sultan at Wickes. From the start, he listened carefully to my requirements, understood the issues ie I really disliked current kitchen and wanted more cupboard space utilising unused areas, and created a compact kitchen design that makes excellent use of the available space. He provided great advice on materials and appliance sizes, which was invaluable. Sultan worked closely with my excellent building team, both he and Asif were very helpful with on-site purchases and responded quickly to any queries or supplier issues (not Wickes’ fault). The result is a fantastic kitchen that is both practical and stylish—I’m over the moon with it and friends and family love it too. I would highly recommend Sultan and Wickes.

18 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Chadwell Heath

We're delighted to hear about your fantastic experience with your new kitchen! It's wonderful that Sultan listened carefully to your requirements and created a compact design that makes excellent use of the available space. We're so pleased you're over the moon with the result. -AK

Valorada con 5 estrellas sobre 5

Top notch service by Kitchen Department at Chadwell Heath

Thank you so much Chadwell store making this so easy for us, it wasn't easy for us to complete our Kitchen project without the knowledge, specially Asif & Jamil .

9 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi, Babrul. Thank you for taking the time to share your review with us. We're really pleased to see that both Asif and Jamil made your kitchen project easy to complete, providing excellent customer service and knowledge. Thank you again for your kind feedback. - Scott H

Valorada con 4 estrellas sobre 5

Take the plunge

I don’t usually write reviews, however, after initial scepticism with Wickes and what they offered, I thought it was only right to put a review.

So from the start, the initial designer came in to take measurements of the room, we were getting a new bathroom fitted, the designer was Chahrazade from the Chadwell Heath branch, she went through all the steps and process of what we were paying.

Then the builders came in to let us know potential expenses which we knew would creep up. I have to say the builders impressed with their work, and the manager at the branch, Asif, was amazing in product knowledge and making sure everything ran as smoothly as possible.

The results have been amazing and it allows us to pay for a luxury bathroom on a monthly payment after an initial deposit! We went all out as we thought may as well!

Thank you Wickes Chadwell Heath.

29 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

We're so pleased to hear about your positive experience with us, especially after your initial skepticism. It's wonderful that Chahrazade clearly explained the process, and that the builders impressed you with their work. We're also glad that our manager provided excellent product knowledge and ensured a smooth process. Enjoy your amazing new bathroom! -AK

Valorada con 5 estrellas sobre 5

New bathroom

Jamil khan was our first contact and he went through the design in great detail and guiding us with colour schemes
He also visited home and went through everything again top man

Sadat the installer was a fantastic tradesman and contrary to the saying was a master of all and the work was of the highest standard

3 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi John,

We're so pleased to hear about your positive experience with our team! It's wonderful that Jamil could guide you through the design process and that the installation was to such a high standard. Thank you for your kind feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience, very organised store and nice staff

23 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Chadwell Heath

Hi Hamza, Thank you for your review about our Chadwell Heath store. We appreciate your review and your business.

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, good prices, and delivery right on time. Wickes made everything easy—highly recommend.

15 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hey Rakib, thanks for your wonderful feedback, and I'm glad you enjoyed your time in our Chadwell Heath store! - Dylan

Valorada con 5 estrellas sobre 5

Good shop have all stuff what we need…

Good shop have all stuff what we need for gardening.

10 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Chadwell Heath

Hi Mohua, We're glad you found everything for your gardening needs! Thank you for your kind words. - Sean

Valorada con 5 estrellas sobre 5

This store is very organised and one of…

This store is very organised and one of the finest in this town . All the member and staff are very helpful and friendly .

23 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Chadwell Heath

We're so glad you found our store organised and our team helpful and friendly. We appreciate your kind words. - AB

Valorada con 5 estrellas sobre 5

Everyone is very kind

Everyone is very kind. Very nice shop . I liked it.

20 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

We're so glad you enjoyed our shop and found everyone kind. Thank you for your review! - AB

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service . Team was attentive

16 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi M Alam Miithu, We are glad you enjoyed your experience. - Sean

Valorada con 5 estrellas sobre 5

Great service

Great service, staffs are so helpful.

22 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Thanks for taking the time to share your 5-star review. We appreciate your kind words. We are glad our staff were helpful. - AB

Valorada con 5 estrellas sobre 5

Excellent service and very good staff…

The service was excellent and the staff were very helpful. They assisted me with my request.

21 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi Irfan, we're glad our team provided excellent service and assisted you effectively. Thank you for your feedback! -LR

Valorada con 5 estrellas sobre 5

Perfect shop makes a nice impression…

Perfect shop makes a nice impression from the entrance, colleagues & store manager very helpful. My local Wickes & go whenever I need something.

20 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chadwell Heath

Respuesta de Wickes - Chadwell Heath

Hi Mozid,

We're delighted to hear you had such a positive experience with us! We appreciate your kind words about our store and colleagues. -Ellysse

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