Wickes - Chelmsford Opiniones 

56
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TrustScore: 4.5 sobre 5

4,5

1 Baynes Pl, Waterhouse Lane, Chelmsford Essex, CM1 2QX, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited the store to buy some heavy bags of firewood, too heavy for me to lift onto the shopping trolley and into my car. Luke was particularly helpful and extremely polite when I sought his assistanc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff at the Chelmsford branch are always friendly and helpful. The store is well organised and always feels well stocked. Bought a large quantity top soil to help revive the lawn. Good value at th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressed with the who experience of designing and ordering a new kitchen with Wickes. Mark G who helped us was clearly very experienced and really knew what he was talking about. He gave g... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Within a year of installation, problem with plastic finish/coating to kitchen unit door is peeling off. Wickes tell me it's my fault. They wouldn't come and look at it. As a gesture, then sent me... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Chelmsford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 1 Baynes Pl, Waterhouse Lane, Chelmsford, Essex, CM1 2QX, Reino Unido

  • +441245958880

4,5

Excelente

TrustScore: 4.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(56)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Extremely helpful staff

Visited the store to buy some heavy bags of firewood, too heavy for me to lift onto the shopping trolley and into my car. Luke was particularly helpful and extremely polite when I sought his assistance. He helped to load the bags to the trolley and car - extremely helpful, thank you Luke.

9 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hello Jenny, We are so pleased to hear that a member of our team was able to provide such polite and excellent assistance during your visit. It is wonderful to know that they took the extra time to make things easier for you by helping load those heavy items into your trolley and car. Thank you very much for taking the time to share your kind feedback with us. -JG

Valorada con 5 estrellas sobre 5

Staff at the Chelmsford branch are excellent

Staff at the Chelmsford branch are always friendly and helpful.
The store is well organised and always feels well stocked.
Bought a large quantity top soil to help revive the lawn. Good value at the moment and the quality seems excellent: no lumps or stones and a reassuring agricultural odour!

30 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi, David. Thank you for taking the time to share your review with us. We're delighted to hear that the team at our Chelmsford store are always friendly and helpful, and that you found the store well organised and well stocked. It's great to know you were pleased with the quality and value of the topsoil too. We really appreciate your feedback and look forward to welcoming you back again soon! - Scott H

Valorada con 5 estrellas sobre 5

Great service buying lift insulation

Great service buying lift insulation. All staff good but Thanasis exceptional. Many thanks 🙏

10 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Derek, We're so happy to hear you had a great experience with us! It's wonderful to know that our team provided excellent service, and we're especially pleased to hear that Thanasis was exceptional. Thank you for your kind words. - FC

Valorada con 5 estrellas sobre 5

Well laid out store and great customer…

Well laid out store and great customer service.

9 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Pel, Thank you for your wonderful five-star review! We are so pleased to hear that you found our store well laid out and experienced great customer service. We truly appreciate your kind feedback. - Sean

Valorada con 5 estrellas sobre 5

Great service!!

Great service!!

20 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi, Tony. Thank you for taking the time to share your review with us. We're really happy to see you found our service to be great! Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great experience at Wickes today

Great experience at Wickes today. Needed help with bathroom ideas and several staff were very helpful and took time to explain what I needed and what would work best. Thanks team!

25 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Vanessa, We're so pleased to hear about your positive experience and that our team provided such helpful assistance with your bathroom ideas. It's wonderful that they took the time to explain everything! - Sean

Valorada con 5 estrellas sobre 5

The service is always great

The service is always great. Staff are friendly & know what they are talking about. Always happy to help

22 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Thank you for taking the time to share your review with us. We're really pleased to hear that our service is always great and that our team is friendly and knowledgeable. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

Kitchen for a flat

Really impressed with the who experience of designing and ordering a new kitchen with Wickes. Mark G who helped us was clearly very experienced and really knew what he was talking about. He gave great advice and genuinely wanted to make sure we got the right kitchen.
Highly recommend and I'm not one to leave comments!

22 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

We're so pleased to hear about your positive experience designing and ordering your new kitchen! It's wonderful that Mark G gave great advice, and genuinely wanted to ensure you got the right kitchen. We appreciate you recommending us! -AK

Valorada con 5 estrellas sobre 5

Mark Grey is amazing

Mark Grey is amazing. Very helpful and knowledgeable. He definitely goes the extra mile to make sure you are completely happy with your choices.
I would highly recommend anyone to go to him to buy a kitchen.

9 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi, Dawn. Thank you for taking the time to share your review with us. We're delighted to see that Mark was helpful, knowledgeable and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Excellent customer service and good…

Excellent customer service and good communication

1 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi A M, Thank you for your review. We are pleased to learn that you had great customer service from our staff in our Chelmsford store. We appreciate your review and your business.

Valorada con 5 estrellas sobre 5

Having visited a few times over the…

Having visited a few times over the bank holidays, I can safely say I will not go anywhere else for my DIY needs. 5 or 6 visits recently and every time exceptional customer service and all from different team members. Well done Wickes Chelmsford

12 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Rosie, we are so happy to hear about your positive experiences with us! We truly appreciate your kind words and continued support. Thank you for sharing your feedback. -LG

Valorada con 5 estrellas sobre 5

I’m not good at dealing with so much…

I’m not good at dealing with so much choice. Anthony steered me through the process, his knowledge, experience and patience made it far less daunting. He was always on hand to answer any questions at a later date. The fitters, Richard and Glenn were punctual, tidy and respectful. Always discussing the various options available to me and making helpful suggestions. There were a couple of issues but these were dealt with with no fuss. I am extremely pleased with the end result and have received many compliments on it.

26 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Val, we are so glad to hear you are extremely pleased with the end result and the compliments you've received! We appreciate your kind words about our team's knowledge, patience, and helpfulness. We are happy we could assist you. -LR

Valorada con 5 estrellas sobre 5

I’ve recently had my kitchen designed…


I’ve recently had my kitchen designed and fitted by Wickes. Mark Gary, the kitchen designer, was very patient, listened to needs, taking into account my disabilities, and we designed a kitchen that works for me. Mark was always available and very responses to any queries that I had. The kitchen fitter, Matt was very respectful and consulted me on all decisions, giving me advice when needed. Matt’s attention to detail was excellent and he communicated next steps and kept me appraised throughout the full installation, including when other tradesmen were involved. I’m am very pleased with the full experience.

6 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Barbara,

We are delighted to hear that Mark was patient and attentive to your needs, creating a kitchen that works for you. It's wonderful that our fitter provided excellent attention to detail and kept you informed throughout the installation. We appreciate you sharing your positive experience. -Ellysse

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent timeliness and professionalism. Great knowledge of products and design ideas. I felt confident that my ideas were listened too and respected. Thank you Mark.

9 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

We appreciate your feedback Claire! We are glad to hear that Mark provided excellent timeliness, professionalism, and product knowledge. - Andrew

Valorada con 5 estrellas sobre 5

Outstanding service - professional and caring

A fantastic experience in ordering and purchasing my new bathroom. Chelmsford showroom provided a great selection of styles to see. My consultant, Mark R, priced up everything super efficiently and checked to ensure I had all I needed. The price was good and the finance option was great. This process was very efficient. The service from Mark R was outstanding. Professional and polite. He went through everything and proactively called the delivery team to ensure it would be delivered on time. Highly recommend both the store and Mark. Thank you.

2 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

We appreciate you sharing your experience. We're happy to hear that you found a great selection of styles and that Mark R priced everything efficiently. It's great to know that the finance option suited your needs and that you were pleased with the service. Thank you for your recommendation. -AK

Valorada con 4 estrellas sobre 5

The process was very smooth from design…

The process was very smooth from design to installation. The installers were very professional and demonstrated a high level of skill. The customer support during the process was very good. The installers worked hard to get the job finished to minimise disruption.

5 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi, Naomi. Thank you for taking the time to share your review with us. We're delighted to see that you found the process to be smooth from design to installation. We're also happy to see that the installers were professional, and the customer service was very good. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Kitchen design with Mark Grey

I had a kitchen design done with Mark Grey, who made the experience very pleasant and went through things extremely thoroughly with the most patience. Would recommend to any one

13 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Jake, Thank you for telling us about working with our designer Mark in our Chelmsford store. We are pleased to learn that Mark made the design process easy and a pleasant experience for you.

Valorada con 5 estrellas sobre 5

Unbelievable service

We went into the Chelmsford store for a large paint order. There wasn't quite enough in stock. Mark the manager arranged for the rest to be delivered into store urgently and as we happened to be on his way home, he even dropped it off for us. I've never experienced customer service like it. Extremely grateful.

18 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hey there, thank you for your amazing review, and I'm glad that the manager in our Chelmsford store was able to help you our during your visit! - Dylan

Valorada con 5 estrellas sobre 5

Excellent customer service from Anthony…

Excellent customer service from Anthony @Wickes Chelmsford. Knew his products well and offered great advice. Fitters, Dan and Phil were punctual, hardworking and consulted/advised us throughtout the fitting process. Great, problem free experience.

25 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Chelmsford

Respuesta de Wickes - Chelmsford

Hi Kathy, We're happy to hear that you received excellent customer service and advice from Anthony. It's great to know that the fitters were punctual and hard-working. We appreciate you sharing your positive experience. - Sean

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