Wickes - Chorley Opiniones 

70
TrustScore: 4.5 sobre 5

4,5

George Street, Unit 1, Chorley Lancashire, PR7 2BN, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Got a kitchen designed by Chris. Great bloke, got it sorted for me really quickly and no daft sales tactics just honest and reasonable price too! Would recommend to anyone interested in a kitchen at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This review is for the design part of the kitchen process. The installation is still to come. Tom Iddon was our design consultant and he was excellent from the start - respectful, punctual and helpfu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have a none visible disability. I asked the desk for help. She advised I got a trolly whilst she called someone. I did with a little difficulty. Selsey arrived. What a credit to her. So knowledg... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Recently ordered 2 bathrooms to be fully installed - have encountered issues with wrong parts being ordered and then severe delays in ordering replacement. They have now marked job as complete so in... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Chorley

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • George Street, Unit 1, Chorley, Lancashire, PR7 2BN, Reino Unido

  • +441257234995

4,5

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(70)

13.951 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ray was very professional from start to…

Ray was very professional from start to finish, and gave us some alternative ideas for our kitchen, which was much appreciated. Thanks.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Phil,

We're happy to hear that Ray was professional from start to finish and that you appreciated the alternative ideas for your kitchen. Thank you for your feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Ray is a very knowledgeable and sincere…

Ray is a very knowledgeable and sincere person,nothing was too much trouble, his attention to detail was superb. Fantastic finished design, just what we wanted. Would highly recommend.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi, Angus. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant Ray created a fantastic kitchen design whilst providing excellent customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Big thanks to Ray!

Big thanks to Ray for his help and advice, designing our kitchen. I was a bit indecisive and called in to the store 3 times, and Ray was so patient, answering my queries.
Great service! Thank you😊

12 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi, Andrea. Thank you for taking the time to share your review with us. We are really pleased to see that Ray provided excellent service whilst designing your new kitchen, answering any questions you had. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great advice and service from Ray

Great advice and service from Ray. Answered all my questions, very knowledgeable and helpful.Drew up a lovely design.
Many thanks

12 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Vicki, we appreciate you sharing your experience and are so glad to hear that you received great advice and service. We're delighted that the design met your expectations. -LG

Valorada con 5 estrellas sobre 5

5 Star service from Ray

5 Star service from Ray. An absolute pleasure to deal with someone with such extensive knowledge of the product. Also saved me with a redesign after I measured incorrectly. Thanks again Ray

17 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Alan, we're happy to hear that you had such a positive experience! We appreciate your kind words. Thanks for your feedback! -LG

Valorada con 4 estrellas sobre 5

Great Staff

Ray designed the kitchen and was consistently friendly, knowledgeable and gave great advice. Would definitely recommend. The reason for only 4 stars is the lack of heating in the Chorley store which made it very cold and uncomfortable.

14 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Chorley

Hey Roy, thank you for your positive feedback, and I'm delighted you enjoyed the design service from Ray on our Chorley store. I'm sorry that it was cold, and I will certainly feed this back so we can improve on this. Enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Mohammed assisted me on two occasions…

Mohammed assisted me on two occasions to find plumbing parts in store, he was polite, professional and very helpful. The store is clean and tidy with very pleasant staff. Thank you

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

We appreciate you taking the time to share your positive experience. We're so glad to hear that Mohammed has been helpful sourcing plumbing parts and the store's condition met your expectations. -AK

Valorada con 5 estrellas sobre 5

A couple of incredibly helpful girls…

A couple of incredibly helpful girls there today, Meg and Morgan, who went above and beyond to help me out. Very pleasant and thoroughly clued-up. Many thanks!

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Paul,

We appreciate you sharing your experience. We're happy to hear that Meg and Morgan were incredibly helpful, pleasant, and knowledgeable. Thank you for your kind feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Truly amazing design experience


⭐️⭐️⭐️⭐️⭐️ Five Stars – Outstanding From Start to Finish

From the very first conversation with Tom, we knew we were in safe hands. He took our ideas, our rough sketches, and our long wish list and turned them into a kitchen design that went far beyond what we ever imagined. His professionalism, creativity, and genuine passion for his work were clear at every step of the process.

Tom guided us through the entire journey with ease — from initial concepts, measurements, and layout options to choosing materials, colours, and finishes. No question was too small, and no challenge ever felt like a problem. His eye for detail is unmatched, and he managed to balance practicality with style perfectly.

What impressed us most, though, was how calmly and supportively Tom handled the last-minute changes my wife decided to make (and there were a few!). He didn’t just accept them — he embraced them, reworked the plans, and offered expert advice to make sure the final result still flowed beautifully. His patience, flexibility, and clear communication turned what could’ve been stressful into a genuinely enjoyable experience.

The finished design is flawless. Every inch of the space has been considered, and the end result is a kitchen we’re genuinely proud of — functional, modern, and completely “us.” It’s rare to find someone who is both incredibly talented and genuinely invested in making sure their clients are happy, but Tom is exactly that.

If you’re looking for a kitchen designer who listens, guides, and delivers excellence from start to finish, Tom is the one you need. We couldn’t recommend him highly enough. An absolutely outstanding service.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi, Kyle. Thank you for taking the time to share your review wit us. We are delighted to see that your design consultant, Tom, took on your ideas and rough sketches and created a kitchen design beyond imagination. We are also really happy to see that, Tom, guided through your entire journey from start to finish, answering any questions and making altercations in the process. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Chloe

Chloe - Excellent customer service, nothing is ever too much. Always brings a smile, making an easy pleasant transaction 👍 Very good team at Chorley Wickes.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi, Jack. Thank you for taking the time to share your review with us. We are really pleased to see you found our staff to be excellent, especially, Chloe, provided brilliant customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Thanks Chris 😁

Ordered our new kitchen today with consultant Chris Price. Chris is really helpful and knowledgeable, there was no hard sell, no pressure and he gave us the space to think about what we wanted. Thanks Chris 👍

29 de octubre de 2025
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Respuesta de Wickes - Chorley

Hi Carole, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Kelsey was very professional and kind :) the rest were superb also!

28 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Blitz Delivery, We appreciate your feedback and are happy to hear that you had a positive experience with Kelsey. Thank you for taking the time to leave a review. -LC

Valorada con 5 estrellas sobre 5

We met Chris at 6pm and he gave us an…

We met Chris at 6pm and he gave us an extensive and thorough design for our kitchen, gave us options and never once felt pressed into buying anything. Great service and will call back

22 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi, Thanks for taking the time to share your review with us. We are really pleased to see that your design consultant, Chris, provided a great design service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great service from Chris

Great service from Chris, he’s only been out to measure our kitchen at the minute but has explained to us what would happen from design, selecting the kitchen, fitting etc, he was very professional and thorough. I’m looking forward to seeing his design in store next week.

Thank you

16 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

We appreciate you sharing your feedback. We're happy to hear that you received great service from Chris and that he provided a thorough explanation during the kitchen measurement. We hope you like the design! -AK

Valorada con 5 estrellas sobre 5

I found the staff at wickes in chorley…

I found the staff at wickes in chorley Lancashire friendly and helpful please pass on my thanks one member found my lost house key on car park floor
Thank you to all the staff at Chorley

15 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hey James, thanks for your five-star review, and I'm glad you enjoyed the service from the staff in our Chorley store! - Dylan

Valorada con 1 estrellas sobre 5

Avoid like they avoid their customers

We booked a bathroom design appointed which took place nearly two weeks ago. The guy turned up for the appointment and all went well and he hinted that we could have our new bathroom by Christmas.

However we have heard nothing since. I didn’t have contact details for him so reached out to Wickes on Facebook who fobbed me off and said ‘just ring your local store’. So I range them last week and was promised a call back the following day from the bathroom designer. The call never came.

Called again today and apparently he wasn’t available again but the lady I spoke to promised he’d call me back the same day and surprise surprise, it never came. So that’s 3 times I have chased now which is 3 strikes and you’re out in my book. If I have to chase a company to give them my business then they don’t deserve it.

We’ve had excellent service from Easy Bathrooms who have come up with a fantastic design and communicated every step of the way. My emails and calls answered within a day. That’s the level of service I expect so they get the job. Wickes has lost a sale and a customer.

27 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

We're sorry you've had this experience. It's not the level of service we aim to provide. We appreciate you bringing this to our attention. We'll look into why the communication fell short of expectations and work to improve our follow-up process. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

Big thank you to operations manager…

Big thank you to operations manager Chloe and Wickes who supported our school with some donations of gardening items. This will go a long way to helping our children in their projects.

21 de septiembre de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi, L Thompson. Thank you for taking the time to share your review with us. We're really pleased to see that we were able to help with donations for your school gardening items. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

An amazing experience

The easy way to book an appointment online for the designer to come and measure up was so easy. The actual designs were amazing and so realistic so could see properly what the finish would be like.
Tom at Wickes in Chorley was so friendly and professional and answered any questions I had
Wickes customer service was in regular contact throughout all the process up until all finished. There were a couple of things that needed sorting and this was one quickly and efficiently.

22 de abril de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

We're happy to hear that booking the appointment and the designs met your expectations. It's great to know that tom was helpful and that our customer service was in regular contact. Thank you for your positive feedback!
- PP

Valorada con 5 estrellas sobre 5

Megan was a great help at the Chorley…

Megan was a great help at the Chorley store to locate the paints that we required.
Thank you for your help!

27 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Roy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Megan in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Michael was so helpful.

We were struggling to work out the best options for a project so asked for assistance. Michael came over to help and we are so glad he did. He listened and had a very positive attitude. He offered helpful solutions and was very knowledgeable.
He had a can do attitude and really helped.
Thank you Michael, you are a credit to Wickes.

5 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Chorley

Hi Alexandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Micheal in our store and that they provided you with useful advice. -AH

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