Wickes - Christchurch Opiniones 

135
TrustScore: 4.5 sobre 5

4,7

137-139 Somerford Road, Somerford Dorset, BH23 3PY, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After trying to order on line I gave up because it said my password was wrong. I tried to get another password but Wickes never sent me another application. by email or phone. I had to drive to Christ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura planned my kitchen to exactly how I wanted it, her knowledge of products was excellent & very helpful. Also nothing was to much trouble, when I wanted to change something she gave me all the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We are really disappointed with Wickes, had them out for design of our bathroom which was fine. Follow up appointment was also fine selecting the goods we wanted. 3 hours later given a price which ag... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have never had any problems with Wickes over the years. All items we needed we have always purchased at Wickes, if we needed help the staff are top notch, polite , friendly, and always willing to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Christchurch

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 137-139 Somerford Road, Somerford, Dorset, BH23 3PY, Reino Unido

  • +441202487968

4,7

Excelente

TrustScore: 4.5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(135)

14.183 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional service from Charmaine

I highly recommend Charmaine at the Christchurch branch for her exceptional service. Although we were unable to proceed with our kitchen purchase due to financing, the support she provided was outstanding.
Charmaine visited our home to get a true feel for the space and spent a great deal of time helping us plan the layout. She was incredibly patient while guiding us through various fittings and finishes, ensuring every detail met our requirements. Her expertise made a daunting process feel simple and we are very grateful for her professional, friendly approach.

28 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We appreciate you sharing your experience. We're happy to hear that Charmaine provided outstanding support and expertise in planning your kitchen. We value your recommendation and are grateful for your feedback. -AK

Valorada con 5 estrellas sobre 5

Paul is great

Paul is enthusiastic, responsive and knowledgeable.

12 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Martin. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Friendly, helpful and great experience

Laura martin was my kitchen designer and couldn’t do enough to help and advice me. Nothing was too much trouble for her. She has been very knowledgeable and patient. A great asset to your Company.

8 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Trish, Thank you for taking the time to share your feedback with us. We are happy to hear that Laura was able to provide excellent customer service and advice! -SM

Valorada con 5 estrellas sobre 5

Louise kitchen design

Louise has done our kitchen design. We were happy from her first visit in our flat. She listened our ideas and tried to make it them happen as many as possible. If there was a problem she gave us other ideas and advice . She has done first design very quickly and we were very happy with it. At second appointment in store Louise answered all our questions and made some alterations we did not spoke at first visit. Louise also offered us that when we start fitting new kitchens in the future, she can help if there is any problems. So far we are very happy.

24 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We appreciate you sharing your kitchen design experience with Louise. It's great to hear that you were happy with the initial visit and that your ideas were incorporated into the design. We're also glad that any issues were resolved with helpful advice. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

Lou at Wickes Christchurch excellent

Lou at Wickes Christchurch helped tremendously designing our new kitchen and bathroom.
Lou is very knowledgable regarding the products available and made good suggestions throughout the process.
She was very patient with us when changes and revisions were suggested.
Lou made a home visit to check out dimensions and provide good ideas for the design.
I wouldn’t hesitate to recommend Lou at Wickes Christchurch to family and friends who are considering a new kitchen or bathroom.

30 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi John,

We're happy to hear that Lou was helpful in designing your new kitchen and bathroom. It's great to know that they were knowledgeable and patient throughout the process. Thank you for your recommendation. -Ellysse

Valorada con 5 estrellas sobre 5

Second to none customer service

Good amount of stock all really well laid out and we'll organised. And as for Bonnie, she is such an asset to your company, as it was her lunch break she went far and beyond to help and assist a real diy novice. Very good personality and sense of humour as well as bring very knowledgeable. Thank you Bonnie

25 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Paul, Thanks for taking the time to share your feedback with us. It is wonderful to hear that Bonnie was able to help you while in store! -SM

Valorada con 5 estrellas sobre 5

Louise Ingram at Christchurch branch…

Louise Ingram at Christchurch branch was so helpful. We purchased a kitchen as her knowledge & advise went beyond expectations
She spent over two hours with us always being polite & answering all our questions with ease
Would not go anywhere else & will be buying our bathroom there in the near future

25 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Nicola, Thanks for taking the time to share your feedback with us. It is wonderful to hear that you had a positive design experience with Louise and found they answered all your questions. -SM

Valorada con 5 estrellas sobre 5

Very informative and helpful in the…

Very informative and helpful in the design process and product overviews

13 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Nick.

We're happy to hear that our information was helpful during your design process and product overviews. Thank you for your feedback!
- PP

Valorada con 5 estrellas sobre 5

Kevin did a wonderful kitchen installation.

Kevin from Christchurch did a wonderful kitchen installation a couple of years ago. We have been so happy with this that we having Wickes design and install our new bathroom.

11 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Geoff, Thank you for taking the time to share your feedback. It is great to hear that you were happy with your kitchen and Kevin's installation. We look forward to working with you again! -SM

Valorada con 5 estrellas sobre 5

Kitchen Design and Purchase

We had been to a few other kitchen showrooms first. One was very attentive and the second didn't seem overly bothered about assisting us with a design and potential purchase of a kitchen. Our last port of call for the day was Wickes (Christchurch). We asked if we could book an appointment for a design and although there wasn't much time left in the day, a very friendly lady (Charmaine) offered to help there and then. Charmaine was very attentive and listened to what we wanted and designed accordingly. She was not pushy at all and showed us all options from cheaper to more expensive without any motive of trying to make more from us. We left happy with a design and approximate price. Later in the week Charmaine came to our property to check the measurements we provided and was happy that the design would work, which it did with a few tweaks. We then returned on the 9th to finalise and make any last minute adjustments. After going through the payment options we picked the one that felt right to us and purchased the kitchen. Throughout the entire process Charmaine was friendly, professional and not at all pushy and we would not hesitate to refer Wickes Christchurch/Charmaine to anyone looking for a new kitchen.

9 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey there, thanks for your wonderful feedback and I'm delighted that Charmaine was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Fantastic service and a brilliant new kitchen

When organising a new kitchen we visited three well known firms for ideas. Wickes were head and shoulders above the others in both quality of service and cost. Louise Ingram, at Christchurch, was enthusiastic and knowledgeable, and she really listened to what we wanted. She incorporated our ideas but improved them with suggestions made from experience, and oversaw the whole process, always available if we needed any extra information or help. Nigel, the fitter we were allocated, was also excellent. Our kitchen is large and needed some bespoke adjustments so there was a lot to do, yet the process was faster, cleaner and far less stressful than we had anticipated and the work was carried out extremely professionally. The cupboards, drawers and worksurfaces (oak and Dekton) supplied by Wickes are of excellent quality and the finished kitchen not only looks stunning, but also works perfectly. We are delighted with it and would thoroughly recommend the design process, the fitting and the kitchen supplied.

11 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Ann, We appreciate you sharing your kitchen renovation experience. We're happy to hear that Louise Ingram's service stood out in terms of quality and value. It's wonderful knowing the design and fitting process exceeded your expectations and that you are delighted with your new kitchen. -LC

Valorada con 5 estrellas sobre 5

Laura has made choosing a new bathroom…

Laura has made choosing a new bathroom so easy and she worked really hard to get everything I wanted to fit! I am so pleased and she was a pleasure to deal with. Thank you so much

28 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Cheryl.

We appreciate you sharing your experience. We are so pleased to hear that the bathroom selection process was easy and that you were happy with the service provided.- PP

Valorada con 5 estrellas sobre 5

The Wickes experience

Louise the designer was friendly approachable and knows the whole process from start to finish
She knew what was the best way for me to set out my bathroom and could see exactly what it was that I wanted

23 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi June.

We're happy to hear that the designer was friendly and helpful. It's great to know they understood your vision for your bathroom and guided you through the process effectively. Thanks for your feedback.
- PP

Valorada con 5 estrellas sobre 5

Simon went the extra mile

Simon went the extra mile to help me. He was so helpful and really put himself out to solve my diy problem.

18 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Heidi Ashworth, We're happy to hear that Simon was so helpful in resolving your issue. We appreciate you taking the time to share your positive experience! -LC

Valorada con 5 estrellas sobre 5

I have been using Wickes for kitchen…

I have been using Wickes for kitchen and bathroom supplies for over 15 year. All the staff have been amazing.
I've regularly recommend Katrina to my customers. Her personal attention to detail and professionalism second to none. I will continue to use Wickes for years to come.

15 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey there, thanks for your five-star review. I'm glad to know that you use Wickes for all of your kitchen and bathroom supplies. It also makes us proud that Katrina is always so helpful and that you recommend her to others! - Dylan

Valorada con 5 estrellas sobre 5

Brilliant customer service from a young…

Brilliant customer service from a young man called Cam . Very helpful and polite !

15 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We appreciate you taking the time to leave us this feedback! We're so happy to hear that you found our service helpful and polite.
- PP

Valorada con 5 estrellas sobre 5

Louise went above and beyond

Louise was so helpful and friendly, she gave honest advice, an easy understanding of pricing and the process of updating my kitchen. Fantastic customer service, went above and beyond.

7 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Maria. Thank you for taking the time to share your review with us. We are really happy to see that, Louise, was really helpful and friendly, provided great customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Louise Ingram was wonderfully helpful…

Louise Ingram was wonderfully helpful and knowledgeable; just perfect! Thank you also to Sophie for bringing forward the delivery date

21 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey there, thank you for your five-star review, and I'm glad you enjoyed the service from Louise in our Cannock store! - Dylan

Valorada con 5 estrellas sobre 5

Great kitchen and bathroom products

I just had my kitchen and bathroom installed. Over the moon, loads of choice when designing and had exactly what I wanted.

8 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Brit. Thank you for taking the time to share your review with us. We are happy to see that you are pleased with your new kitchen and bathroom. Thanks again for your kind feedback. - Scott H

Valorada con 1 estrellas sobre 5

I am very unhappy with the design for…

I am very unhappy with the design for the kitchen in wicks christchurch Bournemouth store. They do the big mistakes on the corner cupboard. Waste the space about 30cm ,and the customer service very bad. And waste my money and time.i will give 0 stars .

5 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Thank you for taking the time to share your review with us. We are really sorry to see that you are not happy with your kitchen design. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

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