Wickes - Crewe Opiniones 

121
•
TrustScore: 4.5 sobre 5

4,6

Lockitt Street, Crewe Cheshire, CW2 7BB, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went in with my wife and was talking to her when one of their very kind sales assistants called Shane overheard and then guided us to exactly what we needed. He then proceeded to help us for the who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Max measured up my bathroom and advised me in the design, Doug took over the process and then Nathan led the installation. My house is 1930s and needs quite a bit of updating. I am single female and I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were recommended to get a kitchen from Wickes by a couple of friends. When we visited the showroom at Crewe we were greeted by a lovely women who explained everything, she was such a g... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Dougie lovely man unfortunately not clear when I booked, wickes only.do full bathroom refurbishment. Waste of my time and dougies. I needed shower cubicle changed and radiator moved. With new panels a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Crewe

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Lockitt Street, Crewe, Cheshire, CW2 7BB, Reino Unido

  • +441270251784

4,6

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(121)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I honestly cant praise dean and Doug…

I honestly cant praise dean and Doug enough! Dean is the store manager and he helped us price up a kitchen that we had designed at a different place, he took the time to sit with us and go through everything. Doug is the designer and when he arrived he helped the best he could before he had a client in and when finished with his client he quickly designed our kitchen for us before his next client arrived.

10/10 would recommend!

1 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi, Steph. Thank you for taking the time to share your review with us. We are really pleased to see that both, Dean and Doug provided excellent customer service and were able to help you with your kitchen design. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Our experience with the design team was…

Our experience with the design team was amazing. Max Hardy was always on hand to solve any query and answer any questions. I would highly recommend working with Max to design your kitchen.

11 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We appreciate you sharing your experience with us. We're so glad to hear that Max Hardy was amazing and that they were always available to address your questions. -AK

Valorada con 5 estrellas sobre 5

bathroom project

Our bathroom project was perfect from start to finish..Max Hardy in sales was invaluable with planning and his customer service was outstanding..first class service.

8 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hey Steve, thanks for your wonderful feedback, and I'm delighted that Max was super helpful throughout your bathroom design experience, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Highly Recommended

A great store and the staff are very helpful and friendly. On one occasion helped me locate my lost keys in store. Would definitely recommend.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We're so happy to hear that our staff provided such helpful and friendly service! We appreciate your recommendation and are glad we could assist you in finding your keys. -AK

Valorada con 5 estrellas sobre 5

Stunning new kitchen

We went back to Andrew Critchley at Crewe for a new kitchen after he did a brilliant job on our en suite. Andrew produced a great design and was very patient and accommodating through the changes we made on colour and worktops …Thank you!

If we could give Andy Cain and Ethan the fitters 10 stars we would. They carried out some building work as part of the new kitchen to create an open plan kitchen diner, Andy Cain project managed all the resources required which meant that everything went smoothly. Andy also gave some very good advice on several aspects of the kitchen/diner and we are so glad we listened to him.
Ethan made sure that no dust went through to the rest of the house while the building work was carried out ..everyday the area was hoovered … even the drive when any work was done outside.
Ethan works so very hard and his standard of workmanship is exceptional, from his attention to detail through to the finish. We cannot recommend Andy and Ethan highly enough.

While we did have an issue with a faulty appliance soon after the installation we would also like to thank Glenn and Ash from the post installation team for their work in helping to resolve the issue.

15 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi, Graham. Thank you for taking the time to share your review with us. I'm really happy to see that our showroom design team were brilliant, patient and accommodating. I'm also glad to see that your installers were fantastic and ensured everything went ahead smoothly. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Wickes' Generous Donation

We knew about the Wickes Community Programme which exists to provide support for local groups, so we applied, asking for some plywood to use in the Crewe Clean Team swift box project. The application process was very simple and we received a very quick - and positive! - response. Manager James was very helpful and sorted out the order within a few days. The generous donation will mean that we can continue to keep all aspects of the swift box project within Crewe. Thank you.

14 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi David,

We appreciate you sharing your experience with the Wickes Community Programme. We're happy to hear that the application process was simple and that our support will help with the Crewe Clean Team swift box project. Thank you for your positive feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Excellent service from James spoke to…

Excellent service from James spoke to him on the phone and was very polite and friendly helped arrange delivery and went above and beyond to help me out , a really credit to the crewe store and the wickes group

11 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi Orka grey, We appreciate you taking the time to leave us this five-star review. We're happy to hear that you found James from the Wickes Crewe store polite and helpful in arranging your delivery. -LC

Valorada con 5 estrellas sobre 5

Excellent Workmanship from Andy and Ethan Cain

WICKES CREWE

From the kitchen designer, Andrew Critchley right through to the fitters Andy and Ethan Cain, we could not fault anything.

The fitters arrived promptly everyday, and did not leave until the days work was done. They were so professional and their workmanship was 100%. In fact we would describe them as perfectionist's. The skills of Ethan are amazing. They were extremely clean and left everything spotless before they went home. Everyday, before they left they described in full what they would be doing the following day.

We would 100% recommend Andrew Critchley for the excellent design and Andy and Ethan Cain for the installation. We are really pleased with our new kitchen diner, and everyone who has seen it, say "WOW"

4 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi Jackie,

We're happy to hear that you had such a positive experience with the kitchen design and installation. It's great to know that the team's professionalism and workmanship met your expectations, and we appreciate your recommendation.

-Ellysse

Valorada con 1 estrellas sobre 5

UPDATE !!DISGRACEFUL SITUATION! 6 months now..after Wickes first part installed my neighbours kitchen...then left it unfinished!!.have left him with no running water or cooking facilities.

UPDATE on DISCRACEFUL WAY FOR A COMPANY TO OPERATE!!! Now 6 months!..and my neighbour is still cooking on a camping stove in his garden...as WICKES have still not returned to complete his kitchen installation....left a half installed kitchen ..with no running water...and no cooking facillities!

3 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We're very sorry to hear about your neighbour's incomplete kitchen installation and the difficulties they're experiencing. Please ask your neighbour to get in contact, and we will be able to get this looked into further. Thanks for letting us know. -AK

Valorada con 5 estrellas sobre 5

Incredible service from crewe store

Incredible service from all the wickes staff in crewe. Esp Ken, Val, Lindsey and Georgie and others that i dont know their names. Love them all in crewe store as they really been so helpful to me in my mammoth task of renovation. Thank you so so much to all of u.

30 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hey Angela, thanks for your five-star review, and I'm delighted that all the staff in our Crewe store are all so helpful! - Dylan

Valorada con 5 estrellas sobre 5

Always had a great experience at this…

Always had a great experience at this (Crewe) store over the years with good friendly Staff. The reason I find myself writing this review is due to unfortunate circumstances where I misplaced my Wallet. What can I say, I tracked it down to being at the Store and was very fortunate that staff had found the wallet with all contents still in tact. Much appreciated and returned with a smile.

29 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We appreciate you taking the time to share your experience at our Crewe store. We're happy to hear that you've consistently found our staff friendly and that they were able to assist you in recovering your wallet with all contents intact. -AK

Valorada con 5 estrellas sobre 5

Called into Wickes in Crewe

Called into Wickes in Crewe. We were looking for building supplies but unsure where to find them and what exactly we needed.
Well that was quickly sorted thanks to Dean. He helped us with what we needed.
So helpful and friendly, nothing was to much trouble.
First time going to the Crewe branch but definitely not the last.
Thanks Dean for all of your help and patience.
You are a real asset to the Crewe Wickes.

19 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi Joanne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dean in our store and that they provided you with useful advice. -AH

Valorada con 1 estrellas sobre 5

If it were possible to give 0 stars I…

If it were possible to give 0 stars I would! Wickes should be thoroughly ashamed of themselves.....5 months ago they partly installed a new kitchen for one of my neighbours...there was a problem with some of the parts....which a reputable/professional company should have been able to sort out within a few weeks at most!.....Instead they have KNOWINGLY left my neighbours with a part fitted kitchen...with both N0 RUNNING WATER or COOKING facilties for 5 Months! Disgusting way to operate....

5 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Our sincere apologies for the delay in your neighbor's unfinished kitchen and the inconvenience it has caused. We are grateful that you have informed us of this, and we would like your neighbor to get in touch, so we can look into it. -AK

Valorada con 5 estrellas sobre 5

We were advised by Andy Critchley,who…

We were advised by Andy Critchley,who managed to squeeze us into his very busy day!He was absolutely brilliant!He explained every part of the process clearly and advised us on all the options we had.He was extremely quick and efficient,but even had time to offer us a coffee!He then followed up the next day with a home visit to confirm the measurements,then returned to the store and managed to find the perfect delivery date for us!I will have no hesitation in recommending,Andy and Wickes to my friends and family.Cheers

3 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi, We appreciate your fantastic review! We're happy to hear that our team member was so helpful and efficient during your visit and home visit. We're glad they could assist you effectively and find the perfect delivery date! Thanks again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Excellent service - Doug is a credit to Wickes

Right from the initial contact Doug in the Crewe branch was extremely professional and provided excellent customer service. He kept in contact with me via text to ensure that everything had happened when it should have. I would have no hesitation in recommending Doug and Wickes for anyone looking for a new kitchen. Once again many thanks for a job well done.
J&D Minshull

23 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We appreciate you sharing your positive experience. We're so glad to hear that you received excellent customer service and that everything happened as expected. It's great to know you would recommend us for a new kitchen. TW

Valorada con 5 estrellas sobre 5

Excellent service from Jimmy the…

Excellent service from Jimmy the manager and his staff for replacing a delivered damaged door runner with a part from store stock to allow me to fit the door over the weekend. They couldn’t do enough to help me

27 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jimmy in our store and that they provided you with useful advice and the help that you needed to get this resolved. -AH

Valorada con 5 estrellas sobre 5

I had an amazing experience choosing…

I had an amazing experience choosing and designing my kitchen with Doug fro the Crewe branch. He also came out to measure and offered a great solution as the measurements weren’t quite right I had given. Within 1 hour he redesigned the kitchen plans and emailed them over. He also sorted out delivery cutting it by 3 months lead in time. Amazing credit to Wickes.

22 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hey Richard, thank you for your positive feedback, and I'm delighted that you enjoyed the service from Doug in our Crewe store! It makes us proud you're happy with the end result! - Dylan

Valorada con 5 estrellas sobre 5

Our experience with Doug

Doug was very supportive in understanding our total requirements for Debbies new kitchen offering really good advice.

29 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We're happy to learn that you received supportive and helpful advice from Doug while planning the new kitchen! Thank you for sharing your positive experience with us.
-AF

Valorada con 5 estrellas sobre 5

shane in the crewe store

shane in the crewe store, couldnt do enough to help and suggest items suitable for me...very friendly, knowledgeable man , a credit to your store

23 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and knowledgeable. Thank you for your feedback! TW

Valorada con 5 estrellas sobre 5

New kitchen

Had a kitchen fitted. The two fitters, John and Dan did an excellent job. It looks lovely. Also a big thank you to Max and Chris for their support.

28 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Crewe

Respuesta de Wickes - Crewe

Hi Geoff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with John and Dan in our store and that they provided you with useful advice. -AH

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