Wickes - Dunfermline Opiniones 

186
TrustScore: 5 sobre 5

4,8

Halbeath Road, KY11 4LP Dunfermline, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently visited Wickes Dunfermline for some paint and was helped by a member of staff named David (can’t remember the exact date). David was very attentive and knowledgeable, helping me choose the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shell and Nikki were a fantastic help ! Firstly may I say it is refreshing to find Wickes has a multitude of building materials and plentiful stock on the shelfs that other companies did not have in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There was a bigger choice of what we wanted than other stores. ELAINE was extremely helpful and surpassed expectations by lifting 9 boxes of very big and heavy floor tiles and even loaded them in our... Ver más

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Valorada con 1 estrellas sobre 5

Very poor customer service. Went in to discuss various options for front door paint with undercoat/primer - the assistant that first helped is was polite and unsure on how to answer our questions... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Dunfermline

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Halbeath Road, KY11 4LP, Dunfermline, Scotland, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(186)

14.141 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Quick few items

I did only go in for a few things but I have been in loads of times and every time I go in its always good experience the store is always well laid out and tidy and staff are helpful and kind like Lisa A on the tills

27 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Gareth, Thank you for taking the time to share your feedback with us. We are happy to hear that you found Lisa and the staff to be helpful and kind! -SM

Valorada con 5 estrellas sobre 5

Great customer service fromNikki

Great customer service from Nikki, very knowledgeable and professional .
Lovely store lovely staff .

30 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

We appreciate you sharing your feedback. We are so glad to hear about the great customer service you received from Nikki and that you enjoyed our lovely store and staff. -AK

Valorada con 5 estrellas sobre 5

Great click and collect service from…

Great click and collect service from Nikki at Dunfermline store

28 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Julie.

We're happy to hear that you had a great experience with our click and collect service. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Great customer service from Lisa M

Great customer service from Lisa M. Very helpful.

26 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi John Bann, We appreciate you sharing your experience. We're happy to hear that Lisa provided great and helpful customer service for you. -LC

Valorada con 5 estrellas sobre 5

Staff were excellent from the moment we…

Staff were excellent from the moment we went in till we left
Lisa A on the till was bright and chatty , it was enjoyable to shop there

27 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi George, We're happy to hear that Lisa was excellent and that you enjoyed your shopping experience. We appreciate you taking the time to leave us a review. -LC

Valorada con 5 estrellas sobre 5

Immaculate and well stocked store

A bright, immaculate, spacious and well stocked store with some inspiring kitchen displays. Lisa M was super friendly and professional. A great shopping experience - I'll be back!

27 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Euan, Thanks for taking the time to share your feedback. It is wonderful to hear that Lisa was able to provide excellent customer service! -SM

Valorada con 5 estrellas sobre 5

David P superstar

David P has made my trips into the store super easy and he has been really helpful and friendly. I’ve been in multiple times a day recently through home renovation purposes and every time he answers any queries with a smile! He went above and beyond to help me with carrying a large heavy item that he could see I was struggling with. Helps diy be a little less daunting, store has good displays to browse at also

26 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Natalie, Thanks for taking the time to share your feedback. It is wonderful to hear that David always goes the extra mile making your trips to the store go by with ease. We appreciate your kind words. -SM

Valorada con 5 estrellas sobre 5

Opening my trade account

I went to Wickes in Dunfermline to pick up a few things, when I went to the checkout I was asked if I would like to open a trade account. Being a tradesmen and having my own business I agree to this. I was guided through the process by the lovley Lisa M who was very helpful in guiding me through the process to get my account up and running.

Once everything was in place, she guided me through the steps in the app to get me up to speed with how it all worked.

Great service, and Thank you to Lisa M for all your help

21 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hey Steven, thank you for your amazing review, and I'm glad you enjoyed the service from Lisa in our Dunfermline store as they were able to help you open a trade account! - Dylan

Valorada con 5 estrellas sobre 5

Went in to exchange a few things and…

Went in to exchange a few things and was served by the lovely Diane who is always so helpful, polite, always get her the same way, a genuine lovely lady. Also would like to add the new shop is lovely and well laid out.

21 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Fiona,

We appreciate you taking the time to share your feedback. We're happy to hear that you find our store lovely and well laid out and that Diane was so helpful and polite. -Ellysse

Valorada con 5 estrellas sobre 5

I telephoned wickes Dunfermline

I telephoned wickes Dunfermline, with an enquiry about a specific Part. The Lady called Lisa A who answered my call helped me identify the part I was looking for, checked if she had stock, put the parts aside at customer information, when I. Arrived to collect, it was the same Lady I had previously spoken with. She was very friendly, polite with a happy outgoing personality. Definitely a member of the team wickes should keep hold off.

21 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi John Kippen, We're happy to hear that you had such a positive experience. It's great to know that Lisa was helpful in identifying the part you needed and provided friendly service. We appreciate your feedback. -LC

Valorada con 5 estrellas sobre 5

Lisa A was fantastic

Lisa A was fantastic, very helpful and knowledgable.

To make it even better we bought more than expected and paid less than we expected

21 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Paul,

We're happy to hear that you had such a positive experience! It's great to know that Lisa was helpful and knowledgeable, and that you were pleased with your purchase. -Ellysse

Valorada con 5 estrellas sobre 5

The service I got in wicks Dunfermline…

The service I got in wicks Dunfermline today was great. David was fantastic and got what I needed then come out to the car and put it in for me. First class Thankyou.

19 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Sharon, we appreciate you taking the time to share your experience. We're so glad to hear that you received great service and assistance at our Dunfermline location! -LG

Valorada con 5 estrellas sobre 5

All good so far

All good so far. Marius very helpful.

17 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hey Paul, thank you for your five-star review, and I'm glad that Marius in our Dunfermline store was able to help you out! - Dylan

Valorada con 5 estrellas sobre 5

Great service today from Rebecca and…

Great service today from Rebecca and Stacy. Choosing the right colour is always such a challenge when there are so many shades to choose from! But their help at the colour mixer and till made it a pleasure rather than a challenge. Tester looks great in situ - we will be back for a much larger pot of paint.

16 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hey Elizabeth, thank you for your amazing review, and I'm delighted that Rebecca and Stacy in our Dunfermline store were able to help you with the paint mixer! - Dylan

Valorada con 5 estrellas sobre 5

A pleasant experience from start to finish

When we decided to get our en-suite and bathroom upgraded, we visited a number of showrooms to see what was available and to look for inspiration. The Wikes showroom At Dunfermline was hands down the best put together showroom we saw. The displays were solid, well put together and used high quality fixtures and fittings.

Then we spoke to Marius who helped us through the process of placing the order. He was professional, friendly and not pushy in the least. He guided our thought process and asked pertinent questions to really get to the bottom of what we needed and wanted. He came to the house to measure up, gave some personal advice and pointed out things we hadn’t considered - helped us appreciate what was possible and where money would be better spent (and also where not).

We had several meetings with Marius as we sharpened up our requirements and we placed the order once we were sure we’d captured everything we wanted. And there’s still flexibility if we decide to change our minds.

Many thanks Marius, you’ve been a pleasure to work with and I’d definitely recommend Wickes Dunfermline and Marius if you’re thinking of making any changes to your home.

14 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi Clanny.

We're happy to hear that you found our Dunfermline showroom displays helpful and of high quality. We appreciate your positive comments regarding the assistance you received during the upgrade of your en-suite and bathroom. It's great to know that the advice and flexibility met your needs. Thank you for recommending us!
- PP

Valorada con 5 estrellas sobre 5

Love a bit of wickes always have what…

Love a bit of wickes always have what you want and always such friendly staff especially Lisa M helped my partner and gave us a laugh at the checkout

13 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

We appreciate you taking the time to leave us this feedback. We're so glad to hear that you find what you need and that our staff are friendly and helpful, especially Lisa M. -AK

Valorada con 5 estrellas sobre 5

Brilliant service

Went in late on 2nd January for a single sheet of plywood. Deejay served me and he was absolutely lovely, so pleasant and nice even working late a day after the New Year. He was lovely and when we left we commented even in the car how nice and kind the young guy seemed. Served again today by the same guy and he was still as lovely. Wickes this guy needs a wage increase just for being nice. Thank you I will be back.

2 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi, Elen. Thank you for taking the time to share your review with us. We are really happy to see that Deejay was friendly and helpful during both of your visits, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

I love Wickes…

I love going to Wickes because you can check online to see what their stock levels before you go. So much better than B&Q that returns a positive result for your search, but invariably says ‘not available in store’. There are also plenty of helpful staff at Wickes, and their prices are competitive.

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi, G Kinross. Thank you for taking the time to share your review with us. We are really happy to see you love shopping at Wickes and find our staff to be helpful and our prices competitive. Thanks again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Went in looking for some things but not…

Went in looking for some things but not entirely sure what would be best, David P came over and helped me out with it all giving me some tips on what was best. Even showed me where to look online for the things not in store.

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Dunfermline

Respuesta de Wickes - Dunfermline

Hi, Jay. Thank you for taking the time to share your review with us. We are really pleased to see that David was helpful with locating items both online and in store, providing great customer service. Thank you again for your valuable feedback. - Scott H

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