Wickes - Ealing Opiniones 

84
•
TrustScore: 4.5 sobre 5

4,4

89 South Ealing Road, Ealing London, W5 4QS, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wickes designed my bathroom and did a fantastic job. Simon Gilbert in the Ealing branch did a fantastic job and was a pleasure to deal with from start to finish. Deliveries all went smoothly and any i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Wickes South Ealing W5 to order a Kerala close coupled toilet. Even though they were very busy, Julie went out of her way to find someone who could place the order. A gentleman called Vee... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We had a kitchen and bathroom design appointment at Wickes South Ealing. We brought all the measurements from our architects, but the designer was very unhelpful. Although we had the measurements, the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was generously supported when it came to selecting my kitchen! Tosh came to my flat and measured the space, followed by an in-office design session. He patiently showed me the various options and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Ealing

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 89 South Ealing Road, Ealing, London, W5 4QS, Reino Unido

  • +442088400669

4,4

Excelente

TrustScore: 4.5 sobre 5

84 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(84)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Customer service

Excellent Customer service, by Adnan, the Manager @ the South Ealing store.He's helpful, knowledgeable, professional & a asset to the firm.The store has a great range of goods, keen prices. I certainly recommend this store to all.

28 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

We appreciate your five-star review! We're glad you enjoyed the service from our South Ealing store. We're happy to hear that you found our team member helpful and knowledgeable. TW

Valorada con 5 estrellas sobre 5

Adnan was extremely helpful and kind

Adnan was extremely helpful and kind. I wish everybody was as professional as him.

25 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi Luke, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adnan in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I went to one of your stores yesterday…

I went to one of your stores yesterday in Ealing and I come across to one of your staff name JULIE
SHE WAS ABSOLUTELY OUTSTANDING
THE KIND OF SERVICE THAT MADE MY DAY
WELL DONE TO HER

24 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

We're happy to hear that you had such a positive experience in our store. We appreciate your feedback and are so glad Julie's service made your day!
-AF

Valorada con 5 estrellas sobre 5

Thank You Adnan at Wickes in Ealing

I went to Wickes today to buy some potting soil. I’d had a medical procedure on one of my arms and was unable to lift the large bag of soil. I asked for assistance and a young man named Adnan Ghouri came to help me. He was very friendly, funny and engaging.
It was such an uplifting experience not just to be helped, but my circumstances being understood. Adnan is a credit to Wickes. I thank him for his help today and for making me laugh.

21 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Adnan in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

The worker Adnan was very helpful

The worker Adnan was very helpful, friendly and knowledgeable. He made the experience 10/10.

21 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hey Romeo, thanks for your five-star review, and I'm glad you enjoyed the service from Adnan in our Ealing store! - Dylan

Valorada con 5 estrellas sobre 5

Happy with employees service all around

Julie at the till very helpfull and friendly lady, willing to help with a smile. Good attitude towards her work. In my impression.
Jordan, on tiles flooring and paint.... very patience and willing to lend a hand. Not only did he explain things to me (never bought tiles or floors before) but also wrotte them down. So greatfull! 😊
They are both very nice atentive employees. Made my experience more enjoyable.
Also, l may be buying a Kitchen from Maryam, she is a very helpfull person and very knowledgeable in her field. At present happy with the service of the South Ealing shop, all around.

16 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Thank you for your kind review. We are delighted to hear that you had a positive experience in our store. We are glad that you found Julie, Jordan, and Maryam to be helpful and knowledgeable. We appreciate you taking the time to share your experience with us.
-AF

Valorada con 3 estrellas sobre 5

Could be better

Came to collect a Click & Collect order. Waited 5-10 mins at the collection counter which was not staffed. A few other members of staff were walking around near me without acknowledging my presence. Eventually someone came and dealt with me.

23 de abril de 2025
Opinión espontánea
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Respuesta de Wickes - Ealing

I'm so sorry that there was a wait at the counter with no acknowledgement from the staff around the area. We strive to provide a smooth and efficient Click & Collect experience. We will share your feedback with our team to ensure they are aware of this issue and work to improve the service. - AF

Valorada con 1 estrellas sobre 5

Extremely disappointed with their…

Extremely disappointed with their delivery services.

31 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi Tarek, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

Baldev Sidhu 036 on the checkout

Baldev Sidhu on the checkout today was very helpful, polite & informative. Can’t ask for more than that!

30 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

We're delighted to hear about your positive experience with Baldev. It's wonderful to know that you received such great service. We appreciate your feedback and will share it with our team. - AF

Valorada con 1 estrellas sobre 5

The shop floor staff seem unwilling and…

The shop floor staff seem unwilling and uninterested to help locate items that were in stock.

Eventually located item without assistance.

Feedback given to more helpful staff at the till.

22 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

We appreciate you taking the time to share your experience. We understand your frustration with the lack of assistance you received. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW

Valorada con 5 estrellas sobre 5

Today

Today, I was at the Wickes Ealing branch to choose a kitchen cabinet. Ms. Dhrauvi Patel patiently helped us with our selection, and I am very grateful to her. I also appreciate Wickes for selecting the right people for this job.

11 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Was seen by Julie who was very helpful…

Was seen by Julie who was very helpful and was able to get exactly what I wanted.

8 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Julie in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Wickes ealing served by Julie who was…

Wickes ealing served by Julie who was SO helpful. Knew her stuff- was well informed and went out of her way to help me. Definitely coming back here when I have diy projects!

28 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi Marc, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

New wickes Camden Pebble Kitchen installation.

We are delighted with all aspects of the Kitchen Design and new units. Dhruvi managed to incorporate everything on my Wife's wishlist as she suffered a stroke recently and this was the reason we needed a new kitchen to make it more accessible for her. The Corian top was the most expensive part of the whole Kitchen and worth the week or so wait to have it professionally installed by MBP worksurfaces.
The contract team Wickes used were Empire Furniture who were very pro active and hard working in achieving the Installation in the agreed timeframe. A special thanks to Andrii and Vlad who installed the Kitchen and carried out all the required Electrical and Plumbing work. Wickes customer service team were also very helpful and empathetic in sorting out all our concerns and were easily contactable. It is very reassuring and helpful to be able to talk to somebody on the telephone.

21 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi Dave, Thank you for your kind words. We're thrilled to hear that you're happy with your new kitchen and that it meets your wife's needs. We're also glad to hear that you had a positive experience with our customer service team. - SF

Valorada con 5 estrellas sobre 5

Couldn’t have asked for a better service at a critical time

I happened to bump into Adnan Ghouri the operations manager at Ealing wickes and he really went above and beyond helping me with my issue. A valued employee and beyond a member of our community.

13 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hey there, thanks for your positive feedback, and I'm glad that Adnan was super helpful throughout your visit to our Ealing store! - Dylan

Valorada con 5 estrellas sobre 5

My design consultant Dhruvi Patel / Maureen Vincent

My design consultant Dhruvi Patel, was amazing from our first meeting, home visit, to finalising my new bathroom. Dhruvi was, so helpful with idea's to maximise my space, she reassured me in making decisions, I never felt rushed ,all round brilliant experience, that I was dreading! Massive thank you Dhruvi, 10 🌟 from me.
Maureen

28 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi Maureen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dhruvi in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Exceptional customer service at Wickes in Ealing

The staff are always friendly and helpful at Wickes. In particular, I'd like to recognise Adnan at Wickes in Ealing for his high level of customer service. Thank you!

20 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hey Wayne, thanks for your five-star feedback, and I'm glad you enjoyed the amazing service from Adrian in our Ealing store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent customer service…

I was helped by Adhnan at the Eailing store. He was very professional and helpful in the service he provided. He was knowledgeable and a true professional

29 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hey Richard, thanks for your five-star review, and I'm glad that you enjoyed the service from Adhnan in our Eailing store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent shopping experience

Excellent experience shopping at Wickes.

Thanks to the exceptional service provided by Julie
who was friendly, knowledgeable, and went above and beyond to help me find exactly what I was looking for.
Her attention to detail and willingness to assist made the entire shopping process at this Store a breeze
Julie gave me great tips as I was doing wall panelling for the first time.
I highly recommend this store, outstanding service.

Thank you.

19 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi Janet, thanks for taking the time to share this feedback, we are pleased to hear that Julie provided you with an exceptional service and helped you get what you needed, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

I had a very helpful staff member…

I had a very helpful staff member -Julie at Wicks in South Ealing
Being a female who was having issues with my builder, she went out of her way to assist me in getting the right units as well as advice.
Couple of the guys were also helpful except for some newbie’s-they need training
Thanks again Julie

14 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Ealing

Respuesta de Wickes - Ealing

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Julie provided you with a great service in store and helped you find what you needed, we appreciate you taking the time to let us know. RD

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