Wickes - Exeter Opiniones 

185
•
TrustScore: 4.5 sobre 5

4,7

Eagle Way, Sowton Industrial Estate, Exeter Devon, EX2 7HY, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into your Exeter store to purchase some wall tiles but the style had been discontinued but with the help of Sophie, Mandy & Victoria tiles were located in sufficient numbers at your Bridgewater &... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience at the Exeter branch, due to the staff going out of their way to guide me around the branch as I had a list of materials to collect. Couldn’t do enough to help, plus... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Kitchens average quality considering the cost. However the aftercare service is very poor. We have a poorly fitting integrated fridge door panel that wedges against another panel making it hard to cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I popped into Wickes the other day to find a well suited colour to paint out my spare room. I am by no means a professional and decorating is not my forte, but I spoke to one of the employees Grace wh... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Exeter

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Eagle Way, Sowton Industrial Estate, Exeter, Devon, EX2 7HY, Reino Unido

  • +441392605500

4,7

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(185)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sophie

Sophie helped massively great communication and happy to help when I needed her to assist with finding some items..
Great service and will be returning..
5*****

3 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Bill, we're so pleased to hear about your positive experience and the excellent service you received. Thank you for your wonderful feedback! -LR

Valorada con 5 estrellas sobre 5

Two smashing members of staff

I came in for some compost and a lovely young gentleman I think was called Marcus/Mark helped me put 3 bags on my trolley, then put them into my car. A young girl called Grace was very friendly & caring. What 2 lovely members of staff! I’ve been in previously but have never experienced staff like them before. I hope to see you both again!

22 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Lola, we're so pleased to hear about your fantastic experience and that our team members were so helpful and attentive. We truly appreciate your kind feedback. -LR

Valorada con 5 estrellas sobre 5

WET ROOM ANYONE??

WET ROOM ANYONE??
This company helped my client choose the WetRoom of her dreams after previously being let down by another plumber. My client over ordered and Sophie I think her name was, managed to help get a refund right away. I have since sent more clients to Wickes for bathroom suites, quick delivery, good customer service and always a friendly smile.

4 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi, Marcus. Thank you for taking the time to share your review with us. We're really pleased to hear that our team helped your client create the wet room of her dreams and that Sophie was able to assist quickly with the refund. We really appreciate your continued recommendations and are pleased you've experienced great service, quick delivery, and a friendly welcome each time. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Sophie was polite

Sophie was polite, friendly and helpful.

4 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi, Mr Walsh. Thank you for taking the time to share your experience with us. We're really happy to see that Sophie was polite, friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Popped in store today and got help from…

Popped in store today and got help from Sophie with signing up to TradePro and she reeled off all her knowledge on the tradepro benefits including the upcoming event!

3 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Lee, We're so happy to hear about your positive experience with Sophie and the valuable information you received about TradePro benefits! We appreciate your kind words. - Sean

Valorada con 5 estrellas sobre 5

Sophie was brilliant

Sophie was brilliant, very helpful and accomodating!

3 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Greg, Thank you for your wonderful 5-star review! We are so happy to hear that Sophie was brilliant, helpful, and accommodating during your experience with us. We appreciate your kind words. - Sean

Valorada con 5 estrellas sobre 5

I’ve been in here a few times now

I’ve been in here a few times now, and Sophie has been extremely helpful. She always welcomes you with a smile

3 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Dan, We're so glad to hear that Sophie has been extremely helpful during your visits and always welcomes you with a smile. We appreciate your kind words! - Sean

Valorada con 5 estrellas sobre 5

Always a pleasure to shop at Exeter

Always a pleasure to shop at Exeter 10% trade discount is great with no silly qualifying spend
You want a dumpy bag no problem just load and go no faff the guys on the tills are great 5*

2 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Kevin, thank you for your fantastic five-star review! We're so pleased you always have a great shopping experience with us and appreciate your kind words about our team. -LR

Valorada con 5 estrellas sobre 5

All the staff at Exeter Wickes are…

All the staff at Exeter Wickes are always friendly and helpful

2 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Thank you for your wonderful five-star review! We are so pleased to hear that our team in Exeter is always friendly and helpful. -AK

Valorada con 5 estrellas sobre 5

Popped in and got confused

Popped in to get some bits and got confused. An employee named Sophie came to my aid and helped me. More polite and friendly staff everywhere please

28 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Damien,

We appreciate you taking the time to leave your review. We're happy to hear that you found Sophie helpful and friendly during your visit. -Ellysse

Valorada con 5 estrellas sobre 5

Sophie was great promoting the trade…

Sophie was great promoting the trade pro card giving me 10 percent off

2 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

We're so glad to hear about your positive experience with Sophie and the trade pro card benefits. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

Too team

All the staff over the years have always been very kind and helpful and brought a smile to mine and everyone’s faces, top team!

2 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Robert,

We're so glad our team has consistently provided kind and helpful service, bringing smiles to everyone. Thank you for your wonderful feedback! -Ellysse

Valorada con 5 estrellas sobre 5

I recently visited Wickes and was…

I recently visited Wickes and was helped by Sophie Alice. I didn't know Sophie before this visit, but she made such a positive impression that I wanted to leave a review.

Sophie Alice was friendly, approachable, and genuinely went above and beyond to help me. She took the time to ask about my business and offered helpful advice and support that I really appreciated.

As someone with learning difficulties and a disability, I found Sophie to be incredibly patient, understanding, and easy to communicate with. She explained everything clearly, treated me with kindness and respect, and made me feel valued as a customer.

It's rare to receive customer service as good as this. Sophie Alice is a real credit to the Wickes team, and I hope she gets the recognition she deserves. Thank you, Sophie, for making my visit such a positive experience.

18 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Thank you for sharing your wonderful feedback. We are delighted to hear about your positive experience and that Sophie Alice made such a positive impression. It's great to know that you felt valued and that everything was explained clearly. -AK

Valorada con 5 estrellas sobre 5

Sophie is the best worker in the whole…

Sophie is the best worker in the whole building. They should just make her management ASAP...also she has lovely dogs 🐕 😊

1 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hey Wayne, thanks for your five-star review, and I'm glad you enjoyed the service from Sophie in our Exeter store! - Dylan

Valorada con 5 estrellas sobre 5

Sophie was brilliant

Sophie was brilliant! Had such a warm welcome alongside top customer service. Helped me get exactly what I needed. Will definitely be coming back. It’s a 10/10 from me. Thank you Sophie.

1 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Kayleigh, we are so pleased to hear about your positive experience and the excellent service you received. Thank you for your wonderful feedback! -LG

Valorada con 5 estrellas sobre 5

Great service from Sophie and Alex when…

Great service from Sophie and Alex when purchasing two garden storage units and refunding one to purchase a damage return. Thank you

29 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

It's wonderful to hear that you received such great service from Sophie and Alex. We're delighted that we could assist you with your garden storage units. Thank you for your feedback! -AK

Valorada con 5 estrellas sobre 5

It always says to ask

Popped in to buy some white top coat. Unsure between gloss and satin but a charming member of staff (Grace) helped me out no end. I went for satin ( on her advise) and we love it so much we will change all the house over as we decorate going forward.

28 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Kevin, we're so pleased to hear that a member of our team was able to help you choose the perfect top coat for your home. It's wonderful to know you love the satin finish! -LG

Valorada con 5 estrellas sobre 5

Fantastic!

Fantastic!
I felt listened to and we went at my pace
Everything was explained in simple language and Grace was extremely helpful and very knowledgeable. 10/10 for customer service
Thank you

29 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hey Peter, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Grace in our Exeter store! - Dylan

Valorada con 5 estrellas sobre 5

Outstanding service from the team

Outstanding service from the team. Sophie was brilliant - nothing was too much trouble, we will definitely be back.

14 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

We are so pleased to hear you had such a positive experience with Sophie. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

I use Wickes weekly for materials

I've been using Wickes regularly for the past three years, and I can honestly say I've only ever had positive experiences.

The whole team are consistently friendly, helpful and professional, creating a welcoming atmosphere every time I visit.

A special thank you has to go to Ollie and Victoria, who always go above and beyond to help. Nothing ever seems too much trouble, and they genuinely make the effort to ensure customers are looked after.
The wider team deserve recognition too , whether it's helping locate stock, checking out the back when shelves are running low, or simply offering service with a smile, everyone is polite and eager to help.

The store is clearly well run, well stocked, and the staff take pride in what they do.

The weekend team are equally fantastic , always approachable, kind and professional.
I regularly recommend Wickes to friends, family and fellow tradespeople, and I wouldn't hesitate to continue doing so.

Thank you to everyone at the store for all your hard work , it really doesn't go unnoticed.

Zavier
BoyBespoke Catios

8 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Exeter

Respuesta de Wickes - Exeter

Hi Zavier, we're so pleased to hear about your consistently positive experiences over the past three years. It's wonderful to know that our team's friendliness, helpfulness, and professionalism create a welcoming atmosphere. We truly appreciate you highlighting the dedication of our colleagues and the wider team's efforts. Thank you for your kind words and continued recommendations. -LR

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