Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónWoodbridge Road, Woodbridge Business Park, Guildford Surrey, GU1 1EH, GB
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Consulta las opiniones de los clientes
Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a... Ver más
La empresa ha respondido
Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks. (Returning cust... Ver más
La empresa ha respondido
We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jor... Ver más
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Información sobre la empresa
Sobre Wickes - Guildford
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Información de contacto
Woodbridge Road, Woodbridge Business Park, Guildford, Surrey, GU1 1EH, Reino Unido
- +441483459397
4,6
Excelente
174 opiniones
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Great service and good stocks.
Great service and good stocks.
Gemma in store was fab as always. Always seem to get a warm welcome.
30 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi Aiden, Thank you for the review about your visit to our Guildford store and in particular about the great customer service you always receive from our colleague Gemma. We appreciate your review and your business.
Loved the smiley welcome greeting from…
Loved the smiley welcome greeting from Gemma. Fab service and found what we needed cheaper than expected.
28 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi Bronwen, We're so pleased to hear that you received a smiley welcome from Gemma and found what you needed at a great price. Thank you for your kind words! - Sean
jorden was realy helpfull and new what…
jorden was realy helpfull and new what he was doing.
inspierd confidence.
27 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Thank you for your wonderful review! We are so pleased to hear that Jorden was helpful and inspired confidence. We appreciate your feedback. -AK
Popped in to get some more topsoil
Popped in to get some more topsoil, went to Guildford as was in the area. Great service from all. Met Tamzin who was on her first shifts, very nervous but very friendly
16 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Thanks for taking the time to leave your 5-star review, Richard. We're so glad you had a great experience at our Guildford store! It's wonderful to hear that our team provided excellent service, and that Tamzin was friendly. - AB
Gemma is a star
Gemma is so friendly. She’s like a ray of sunshine
15 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hey Sarah, thanks for your wonderful review, and I'm glad you enjoyed the service from Gemma in our Guildford store! - Dylan
Gemma is a gem
Gemma is a gem, a diamond in the rough… relatively straightforward purchase but I struggled with the ‘app’. Gemma was very helpful, and patiently sorted me out. Well done. 👍 Thanks.
(Returning customer.)
10 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi Alan, We are so pleased to hear that one of Gemma provided you with such helpful and patient service, especially with the app. Thank you for your kind feedback. - Sean
Great service from Gemma a week ago…
Great service from Gemma a week ago very professional and friendly.....everyone needs a Gemma in wickes.
19 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hello Samantha, thank you for your amazing feedback, and I'm glad you enjoyed the service from Gemma in our Guildford store! - Dylan
Excellent service from Paul at the…
Excellent service from Paul at the Guildford store. Very knowledgeable and professional - provided great info and recommendations for bathrooms. Great work!
26 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi, Mike. Thank you for taking the time to share your review with us. We're delighted to see that Paul at our Wickes store in Guildford was professional and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H
Thank you for the great service and…
Thank you for the great service and product knowledge provided today! Thank you Chris really helpful for all things bathroom and kitchens!
25 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hey Husein, thanks for your five-star review, and I'm glad you enjoyed the service from Chris in our Guildford store! - Dylan
Late and didnt want thee job
Attendant was nearly 30 minutes late, made it clear he was trying not to do the work. Kept saying Wickes would take 3 months minimum and i would probabaly want things quicker, said wickes wont do the same style toilet and casing around a new toilet would cost 2 or 3 thousand more. Really gave off the impression he didnt want to measure up and wasnt interested in the work. Very unprofessional and a complete waste of my time
24 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
We are truly sorry to hear about your experience. We appreciate you bringing this to our attention and will address this internally to ensure such incidents are not repeated. -AK
Received Excellent service from Cirsty…
Received Excellent service from Cirsty , who advised me about setting up Trade Pro and dealt with my questions in a Very professional manner.
11 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Thanks for taking the time to leave your review. We're so glad to hear that Cirsty provided excellent service and professional advice. We appreciate your feedback! - AB
Went into Wickes looking for a specific…
Went into Wickes looking for a specific kind of exterior grout for a patio I'm building. I must've looked lost because I was approached by Jordan who gave me some excellent advice and helped me find a few options for what I needed. An excellent new addition to the Guildford store!
10 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi, Linda. Thank you for taking the time to share your review with us. We're delighted to see that, Jordan, was excellent during your visit to our Wickes store in Guildford, providing great customer service. Thank you again for your kind feedback. - Scott H
Jordan went above and beyond to help
We received excellent service from Jordan at the Guildford branch, who went out of his way to help us locate some tiles at another branch. He was friendly, helpful and very professional. Thank you Jordan, you're an asset to Wickes!
30 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi A.L, We're so happy to hear about your excellent experience! We appreciate you sharing your positive feedback with us. - Sean
Got what I wanted got to tills and was…
Got what I wanted got to tills and was helped by Gemma who asked if I had a trade card she helped me open an account was extremely helpful and a pleasure to deal with
9 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
We appreciate you sharing your positive experience with us. We're so pleased to hear that Gemma was helpful and a pleasure to deal with, helping you open a trade account with us. - AB
Such a positive experience
Such a positive experience. Gemma was super helpful and friendly, she went out of her way to help me set up my accounts and was just so happy throughout.
4 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi, Kai. Thank you for taking the time to share your review with us. We're pleased to see that, Gemma, was really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H
Home visit bathroom consultation…
Chris offered a bathroom consultation at home. He was brilliant with some great ideas and practical suggestions. Friendly and professional throughout. Thank you
25 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
We're happy to hear you found the consultation with Chris brilliant, friendly, and professional. We appreciate your positive feedback. -AK
What a ray of sunshine Gemma was
What a ray of sunshine Gemma was. Really helpful and friendly lady. Went over and beyond trying to help us. Makes us want to come back and shop again at Wicks. Great member of staff. Thank you Gemma, you’re a real asset to Wicks.
26 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi, Emma. Thank you for taking the time to share your review with us. We're delighted to see that, Gemma, provided fantastic customer service during your visit. Thank you again for your kind feedback. - Scott H
Gemma is an outstanding member of…
Gemma is an outstanding member of staff, she is funny, polite and knowledgable, would deffo come back just to see her!
20 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
We're so glad to hear you had such a positive experience with Gemma. We appreciate your kind words! -AK
Gemma was very helpful with a return I…
Gemma was very helpful with a return I had. I have been into the store quite a few times and she is always friendly and helpful. Good work .
19 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
Hi, Thanks for taking the time leaving your review. We're happy to hear that Gemma was able to help you with all your needs on your visits to your local Wickes store. Thanks again for the kind feedback. -JL
Great experience
Great experience, Gemma was very knowledgeable and super helpful.
9 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Guildford
We are so glad you had a great experience, Kev! We appreciate your kind words. - Andrew
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