Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... Ver más
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122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB
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Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... Ver más
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Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful... Ver más
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Top class service . Get chance to interact with one of the staff name Manny . Very helpful and kind person. Help me a lot during my visit in handsworth store . Top quality product and service . What... Ver más
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What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... Ver más
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Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, Reino Unido
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Kiran is nice manager, he helped me to get the stuff I need. He is very knowledgeable and kind. A real asset to the company. Great help Kiran.

Respuesta de Wickes - Handsworth
On this Saturday I make a call In Wickes hands worth regarding tiles . A collgue name vansh give me right information on call .It was very helpful for me .
Many thanks

Respuesta de Wickes - Handsworth
Kim and tom fantastic service gave me professional service gave me all the advice i need and savings told me about the wickes pro app saved money absolutely great best people in wickes

Respuesta de Wickes - Handsworth
Kiran The Manager was very nice person Helpfull and very polite. He is co operative and informative. An Asset to the Wickes.

Respuesta de Wickes - Handsworth
Tanveer very rude young lady asked her if she could help me with finding a product shook her head and said sorry i’m busy? WHERE is the customer service? Such a rude person i would rate my experience 0 if i could. She had her phone on her looking at her phone instead so unprofessional! i would like this to be escalated and looked out at

Respuesta de Wickes - Handsworth
I collected 10 large grow bags from my local Wicks in Handsworth, Birmingham. The staff were very friendly and helpful, as a woman on my own, they put the bags onto the trolley and then loaded them into my car.

Respuesta de Wickes - Handsworth
I just returned a bag of bg joint filler which was out of date, use by 09.01.2025, went to get another bag and that was out of date as well 11 2024. Shocking

Respuesta de Wickes - Handsworth
Kiran at the handsworth branch was exceptionally helpful and made sure we left with everything we needed.

Respuesta de Wickes - Handsworth
The assistant saved me a lot money by advising that I could get trade account, I didn’t know I was eligible until then. Just previously last week I spent about £500 in another branch of wicked, but that assistant didn’t mention any trade account or not.

Respuesta de Wickes - Handsworth
I love this shop. It has been brilliant for my loft conversion. Ollie and James were excellent. They even enabled a store clerk to support me to my car with an awkward item.

Respuesta de Wickes - Handsworth
Nina provided great service and helped me find what I needed.

Respuesta de Wickes - Handsworth
Oliver at Handsworth Wickes went out of his way to help and rectify an error the branch had made with my click and collect order.
Thank you Oliver for all your help this morning.

Respuesta de Wickes - Handsworth
Very helpful assistant sorted out some confusion with an item I had bought online. Kieron at Handsworth branch

Respuesta de Wickes - Handsworth
well if anyone is like me and don’t have a clue then you need a Shaun! He had me sorted in 10 minutes and that’s with me describing what I needed! Thank you your one amazing guy❤️ hope the give you a Xmas present as I know this is just your normal manner and I had to ask you how to leave a review that’s a good assistance! Thank again xx

Respuesta de Wickes - Handsworth
Adam at Handworth branch went above and beyond to help me find what I needed.
Thank you Adam.

Respuesta de Wickes - Handsworth
Karan was a very helpful lad gave recommendations and advice he was very polite and kind

Respuesta de Wickes - Handsworth
I have been to Wickes' store in Handsworth today and was served by Nelly Patel. What a wonderful experience. She was fantastic! Nelly listened to my problem and suggested a way to resolve it. She patiently helped me with the product to ensure it fitted into my vehicle. She then arranged a refund and a collection of a return for a different unwanted item with no fuss and great personal service. She was attentive, polite and pleasant and truly made me feel valued as a customer. Nelly's customer service was amongst the best I've ever had! In a world where it seems that companies lack customer needs she was a shining light. She is a big reason I will return to the same store. She was friendly and professional at the same time. Nelly is truly an asset to the company. Well done Nelly Patel. You made my day. Keep smiling!

Respuesta de Wickes - Handsworth
Thank you to Amrita and Ollie for all the help with ordering my Kitchen. I have been to the store numerous times with lots of questions and they have helped me with smiles on their faces. I highly recommend going in store if you have any questions regarding your wickes order. Thank you both.

Respuesta de Wickes - Handsworth
I had an issue with my storage box that I bought from Wickes Handsworth. I spoke to Scott who dealt with the issue. Throughout my interaction, he was helpful and provided me with a replacement product, he made the process stress free. Superb service and would shop there again knowing any issues would be dealt with swiftly. Thank you again Scott, another happy customer!

Respuesta de Wickes - Handsworth
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