Wickes - Harlow Opiniones 

88
TrustScore: 4 sobre 5

4,2

Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rebeca at Wickes Harlow had so much patience with us, initially arriving with no idea of what we wanted and then constantly changing our mind! We were really impressed with her ideas, design and colou... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Harlow

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, Reino Unido

4,2

Muy bueno

TrustScore: 4 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(88)

14.550 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Tried to return guttering pipes

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core items sold regularly, non seasonal or perishable. Was happy to accept a credit note but wouldn’t even do that. All parts were in resale quality! 30 days is not long enough, b&q 90 days!!!

30 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Ali, We're very sorry to hear about the difficulties you experienced with returning your items. We understand your frustration regarding the return policy timeframe. We've sent you a request for more information so we can look into this further. - Sean

Valorada con 1 estrellas sobre 5

Wickes never fail to disappoint they…

Wickes never fail to disappoint they have your full payment up front something I would strongly advise against after after five months of bad service we decided to cancel agreement kitchen had been delivered and stacked around the house making living conditions impossible day after cancelling fitter turned up to start job he ripped kitchen out which is pilled up in front garden and no work done since then after many promises and days trying to contact clever move so we cannot now cancel living in nightmare. Avoid Wickes at your peril

25 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

We are truly sorry to hear about the incredibly difficult experience you've had with your kitchen order and the subsequent issues. We understand your frustration with the service and the current situation. We will pass this onto the relevant team(s) to look into further. -AK

Valorada con 5 estrellas sobre 5

Emma S is brilliant

Emma S is brilliant! I come in 5 times a day! For work and she's always smiling and happy to help us. Best worker there by far

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi, John. Thank you for taking the time to share your review with us. We're delighted to see that Emma consistently provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Design service

Had a fantastic experience with youth fantastic design and great installation from Richard

11 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Andy,

We are so pleased you had a fantastic experience with our design and installation. We appreciate your kind words. -Ellysse

Valorada con 5 estrellas sobre 5

I would recommend …

I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with the design for our kitchen, showing a lot of skills and knowledge about all types of requests, she give us quotes for different style of kitchen, advising about quality,about style and materials. We are very pleased with the services . thank you very much for all the help and support.

9 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Gabi, we appreciate you sharing your positive experience. We are delighted to hear that our team provided such helpful guidance and support, making you feel at ease with your kitchen design. Thank you for your kind feedback. -LG

Valorada con 5 estrellas sobre 5

Excellent customer service

Want to give a big thank you to Dawn in the Harlow store, she went above and beyond to help us with our purchase today. Not experienced customer service on that level for many years. Also to Dylan who was also very helpful.

31 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi, Elaine. Thank you for taking the time to share your review with us. We're really pleased to see that both, Dawn and Dylan, were really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Dawn the Angel

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into wickes to buy things- just so we can see her again! A true gem and we are super thankful for all of your help, love and happiness

19 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hey there, thank you for your amazing feedback, and I'm delighted that Dawn in our Harlow store is always able to help with your DIY adventures. - Dylan

Valorada con 5 estrellas sobre 5

Bathroom Goods

Mr M Patel delivered goods for my new bathroom project and was really helpful and efficient.

6 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi, Mrs Harrison. Thank you for taking the time to share your review with us. We're really pleased to see that, M Patel, was really helpful during delivery. Thank you again for your kind feedback. - Scott H

Valorada con 1 estrellas sobre 5

Never again

2015 booked in for bathroom and kitchen, was done in a week which was suprise looked nice, but then they never come back to finished things, didn't put new lights up as contracted as time went on things started to come off and fall apart, then found out they had cowboy builders in and sacked them, years later I found this out but no one comes to check if they had done this to us..which they had and now we're having to replace and fix things again, so would never go back and get them to fit anything.

12 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve described and the long-term impact this has had. This is clearly not the standard of workmanship or aftercare we expect, and we understand why this has left you feeling disappointed. Your feedback has been noted and is appreciated, as it helps highlight where improvements are needed. -AK

Valorada con 5 estrellas sobre 5

Had 2 recommendations for a Wickes…

Had 2 recommendations for a Wickes kitchen which I hadn’t even considered. Have to say I have been very impressed by the ranges on offer, discount given & ease of the process of ordering. Great help & service from Rebecca Grigoras (Wickes Harlow) who explained everything in a friendly & welcoming way. Happy to recommend Wickes kitchens & Rebecca & will be using Wickes again for another kitchen later this year. Rebecca Grigoras 5*

22 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Paul, We're happy to hear that you were impressed with our kitchen ranges and the ease of ordering. It's great to know that you found Rebecca helpful and welcoming. Thank you for recommending our kitchens. -SM

Valorada con 5 estrellas sobre 5

Amazing service by Dawn at Harlow…

Amazing service by Dawn at Harlow Wickes. Helped me set up my account on the day, thank you very much.

6 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi RoyS,

We're thrilled to hear that you received amazing service and that Dawn was able to help you with setting up your account. Thank you for your feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Dawn at tills and a male Assistant very…

Dawn at tills and a male Assistant very helpful when I was buying large amount of tiles - got stock from out back , lidded pallet and then dawn told me about trage card saved £50 !

16 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Amanda, Thank you for taking the time to share your feedback with us! It is wonderful to hear that Dawn and the team were able to help you out in store and set you up with a Trade Pro card. -SM

Valorada con 5 estrellas sobre 5

Perfect Designer Rebeca

We bought the whole kitchen from the Wicks harlow store. Rebeca took care of our whole process. She was really patient and did a good job. She did his job perfectly without getting bored. It can really be preferred just for Rebeca.

3 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

We appreciate you sharing your experience with us. We're happy to hear that you were pleased with the service you received from Rebeca while purchasing your kitchen. -AK

Valorada con 5 estrellas sobre 5

Bought some wooden flooring today in…

Bought some wooden flooring today in wikes Harlow and the lovely lady that served me Dawn was so helpful thank you

2 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Bianca, we're happy to hear that you had a positive experience while shopping for flooring. We appreciate you mentioning the team member who assisted you! -LG

Valorada con 5 estrellas sobre 5

We’ve just bought some new flooring and…

We’ve just bought some new flooring and wanted to say that Dawn on the checkout was a lovely, friendly member of staff. She was a delight and made the whole experience a great one on a cold, dark and wet evening!

22 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Peter, Thanks for taking the time leaving your review. We are happy to hear that Dawn was able to help you and provide the level of customer experience we aim to provide in all our stores. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

They had everything i needed in store…

They had everything i needed in store and Emma s on the tills was lovely and polite. She checked i found everything i needed, great customer service

18 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Steph, Thank you for your kind review. Were glad to hear Emma was lovely and polite, and she made sure you had everything you needed. -LC

Valorada con 5 estrellas sobre 5

Really good experience in the store and…

Fantastic service from Emma. Extremely helpful and I left with a smile. Thank you. Need more people like this in the store!

16 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hey Leah, thank you for your wonderful feedback, and I'm delighted that Emma in our Harlow store was super helpful and friendly! - Dylan

Valorada con 5 estrellas sobre 5

I come in wickes on a regular basis &…

I come in wickes on a regular basis & Dawn is always helpful & polite always get great service from @ always smiling.

9 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Josh,

We're happy to hear that Dawn is always helpful and polite. It's great to know you received great customer service. Thank you for sharing your feedback with us. -Ellysse

Valorada con 1 estrellas sobre 5

Don't bother

Don't bother. Totally neglected by Hertford and Harlow branches when I enquired about refurbishment of 4 of my bathrooms. They attended the initial appointment then heard nothing from Gerald Whittington in Hertford, and very little from Kirsty Ottosen-Gowlett,not even an acknowledgement or a quote. Head office were unsupportive and unable to offer an alternative representative. They are totally incompetent in dealing with new business.

28 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Harlow

Respuesta de Wickes - Harlow

Hi Tony.

We appreciate you bringing this to our attention. We are sorry to hear about the lack of communication and the issues you experienced with your bathroom refurbishment project. Please be assured that your comments have been passed to the relevant team so we can investigate this internally and address the issues you’ve raised.- PP

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