Wickes - Haverfordwest Opiniones 

126
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TrustScore: 4.5 sobre 5

4,6

Fishguard Road, Unit B Springfield Retail Park, Haverfordwest West Glamorgan, SA61 2AT, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What can I say about the Wickes Haverfordwest staff , I can say that all the staff that I have had the pleasure of meeting or been served by,or asked them for help in finding an item ,HAVE BEEN AM... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional customer service, Served by a lady staff member called Lou, so helpful and polite when I needed to get a refund, nothing was too much trouble, quick efficient service, Thankyou

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We asked where we could find rotary clothes lines and the assistant Mair at Haverfordwest Branch was extremely helpful. She took us to the section, helped us measure the diameter of the post to see i... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

After my initial appointment Alice paid a home visit to measure up my bathroom and replace the bath with a shower area with toilet and sink. I then had consultation with her at Wickes when, after s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Haverfordwest

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Fishguard Road, Unit B Springfield Retail Park, Haverfordwest, West Glamorgan, SA61 2AT, Reino Unido

  • +441437823300

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(126)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had a donation from Wickes Community…

We had a donation from Wickes Community Programme of two De Walt batteries for which we are very grateful. These batteries will help power our charity projects.

We are Milford Haven Men's Shed based at Milford Haven Railway Station car park. We help the local community and are always seeking help from local companies and Wickes came to our aid.

1 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi Douglas,

We're happy to hear that the batteries from the Wickes Community Programme will support your charity projects. We're grateful for your positive feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Terry Haverfordwest

We were after Kiln dried sand, but were undecided on the type required. However a very helpful and informative Terry came along and offered excellent advice and also went the extra mile. This chap is an asset to the Haverfordwest store and couldn't help us enough 😀😀😀

Clive Hampton

11 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi Clive, thank you for taking the time to leave a review. I'm really pleased to hear that Terry was helpful and informative on what product you should buy. We appreciate your comments. -LG

Valorada con 5 estrellas sobre 5

Mair was very helpful and friendly

Mair was very helpful and friendly

3 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Mair in our Haverfordwest store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent support

10 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi Colin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

New Kitchen

Gareth visited our home to measure for our new kitchen, and advice us on what we couldhave and could not have. After a long wait on our side we decided to go with Wicks. Gareth was a great help with all the changes that we made to the kitchen units, doors and worktops.

25 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gareth in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

New kitchen and bathroom

Alice Holmes visited my property and went through options for a new bathroom suite and a new kitchen. She was very personable and friendly. There was no pushy sales technique and she let me decide if I wanted to go ahead....I did and visited the store to see Alice's ideas and to select exactly what I wanted. I was very happy with both my orders and Alice played a great part in bringing my products to life. Thank you for your invaluable help and advice. I recommend this service to any potential buyers.

14 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Alice and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Wickes Showroom (Haverfordwest)

The Designer, Alice Holmes was very attentive and professional. She went the extra mile to make sure we got our dream bathroom. She brought new ideas to the table which really enhanced the design.

13 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience and that Alice Holmes was very attentive and professional, and she was able to bring new ideas to the table which helped enhance the design. -AK

Valorada con 1 estrellas sobre 5

Shocking customer service…

Shocking customer service from the duty manager Terry, in the Haverfordwest store! No people skills dealing with the public!

18 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi Parry, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this Manager. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

I needed help with a tap connector and…

I needed help with a tap connector and Huw was extremely informative and helpful with chosing the correct one and then went on to help with gardening advice.
I then had reason to return an over -purchase with paint and the store people could not have made it more straightforward and stressless to get a refund.
Excellent service all round.

14 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We're happy to hear that you had such a positive experience at our Haverfordwest store. We appreciate your kind words regarding the assistance you received.

- PP

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

After meeting with John in HWST store we found him to be:
Very knowledgeable
Easy to talk to
Gave all options available
No pressure sales pitch
Very customer friendly and a pleasure to do business with, after sales service, second to none.

2 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hi Philip, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with John in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Paul the hero

A very helpful paul was able to carry 3 x 10 litre tubs of paint first to the till, and then to my car half way across the car park in haverfordwest. Very happy chap and I was most obliged as I am disabled and use 2 crutches. Why 3 tubs you may ask, well I had to help my step daughter who had just run out and was head to toe in spray paint. So thank you paul

29 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We're happy to hear that someone was so helpful! We appreciate you taking the time to share your positive experience. Thank you for your feedback. TW

Valorada con 5 estrellas sobre 5

Absolutely amazing staff so helpful

Absolutely amazing staff so helpful, couple staff including lou and Paula can have a great laugh with them.
Click and collect very speedy service.

24 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We appreciate you taking the time to leave us this feedback. We're happy to hear that our staff was helpful and that you had a speedy click and collect. TW

Valorada con 5 estrellas sobre 5

The visit to the Haverfordwest branch…

The visit to the Haverfordwest branch was enjoyable and satisfactory in as much as we had all we required for our new kitchen at a price we were able to afford. Everything was made easier by the assistance of Alice Holmes who was friendly, kind and patient:

6 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We're happy to hear that you found everything you needed for your new kitchen at a price that worked for you. We appreciate your kind words about Alice's helpfulness, and we're glad you enjoyed your visit to our store!
-AF

Valorada con 5 estrellas sobre 5

Always great customer service

Always great customer service. The kind lady who helped me on the phone sort my grandads delivery was so helpful and Paula Davies has been helpful on the shop floor. We are regular customers and always enjoy going to wickes

2 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hey Poppy, thank you for your wonderful review, and I'm glad Paula in our Haverfordwest store was able to help out! - DB

Valorada con 5 estrellas sobre 5

Mille Tills

Brilliant service on the tills from Millie. Nothing was to much trouble.
Thanks

Mrs T

30 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Hey Natasha, thanks for your five-star review, and I'm glad you enjoyed the service from Millie! - Dylan

Valorada con 5 estrellas sobre 5

Very helpful

I came in to store and was met with an unhelpful blonde lady at the till, she had abit of an attitude towards me I only asked if an item was in stock, Louise came over as I think she could see I was getting frustrated asked me what it was that I wanted she checked her computer and said if I wouldn’t mind waiting a couple of minutes she would go out the back and have a look for me, less than 5 minutes she was back with my paint. I proceeded to ask her about a project I am in the middle of, Louise came up with alternative ideas to suit my budget. What an incredible polite and helpful lady she really does deserve some recognition. Will definitely be coming back to Wickes for all my diy needs

29 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We appreciate you sharing your experience. We're sorry to hear about the initial difficulty you faced. We're glad a colleague was able to help you find what you needed and provide valuable project advice. We'll be sure to recognize them for their outstanding service. Thank you for your feedback, and we look forward to seeing you again. TW

Valorada con 5 estrellas sobre 5

Great Customer Service

These guys sorted me out with a Trade Card in a matter of minutes reducing my bill substantially. They even loaded 100+ items on to the system for home delivery.

They bent over backwards to help me out with my order and discount. Saving me hundreds of pounds.

Great staff with amazing unseen positive and can do attitude.

Thanks again all.

Mykey

27 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We're happy to hear that we could quickly provide you with a Trade Card and home delivery. We appreciate your recognition of our team's helpfulness and positive attitude in saving you money. Thanks again! TW

Valorada con 1 estrellas sobre 5

Disappointed – Will Never Buy from Wickes Again

Bought a worktop from Wickes for £270 not exactly cheap. It arrived wrapped up so tightly it was nearly impossible to inspect. The delivery drivers rushed in and out, giving no time to check the item properly. My wife was home alone and couldn’t manage to lift or unwrap something that heavy on her own. When I complained, Wickes just said it should have been checked on delivery no help at all and no responsibility taken. Their so called guarantee means nothing in practice. Very poor service all round. Won’t be buying from them again.

20 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Thank you for taking the time to leave your review. I'm so sorry to hear about the issue with your worktop, you do gain 30 days from delivery to have your order checked over, however we do ask in our terms and conditions that you check your order upon receipt and report any damages to the worktop within the 30 days so we can look to resolve this with you directly. We have sent you a request for further information so we can look into this further.
-AF

Valorada con 4 estrellas sobre 5

Thanks great service

Came in yesterday needed some help wasn't sure what I needed. Alex gave me great advice and I left with the right parts for the job.

22 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

We appreciate you sharing your experience. We're glad that Alex could provide the advice you needed and that you left with the right parts. Thanks!

Valorada con 5 estrellas sobre 5

Amazing staff

I very rarely leave reviews, however, this is one business that is most deserving of one!

I always shop at Wickes as I’m always doing some diy, the staff at the store are very friendly, polite and are always willing to help. They give great advise on what ever project I am doing and advise me on what product is best to use.

Customer services are amazing for click and collects very quick and easy, staff are willing to help you to put heavy items in your vehicle if you are unable to.

All round I am very happy with all the staff at the store that has helped me and I will always continue going back.

10 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Haverfordwest

Respuesta de Wickes - Haverfordwest

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have consistently found our staff to be friendly, helpful, and knowledgeable. We appreciate your kind words about our click and collect service and the willingness of our team to assist with loading heavy items. We strive to provide a positive shopping experience for all our customers, and your feedback is a testament to our team's dedication-GS

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