We have had fantastic Customer service from Wickes for new Kitchens and Bathrooms. We have renovated 3 properties and used Wickes each time. Sarah was our designer and her attention to detail is sec... Ver más
La empresa ha respondido
38 St. Peters Road, Huntingdon Cambridgeshire, PE29 7DA, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We have had fantastic Customer service from Wickes for new Kitchens and Bathrooms. We have renovated 3 properties and used Wickes each time. Sarah was our designer and her attention to detail is sec... Ver más
La empresa ha respondido
Fabulous work from Wiktoria on Bathroom Design and Consultation Wiktoria at Wickes was the Design Consultant who helped co-ordinate our bathroom refurbishment design. We found her to be prof... Ver más
La empresa ha respondido
Sarah was very efficient,helpful and patient while choosing and designing my new kitchen. I have used Wickes kitchens various times but I do feel the quality isn't as good as it has been in the past.
La empresa ha respondido
Appalling from start to finish. Bathroom measured incorrectly by sales person, sold incompatible products, completely misquoted for extra installation costs. Wrong products delivered, months to instal... Ver más
La empresa ha respondido
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Buying something like a bathroom can be daunting as there is so much to think about like how it will look ,or if the colour choice is good etc.
Sarah J made it easy to choose after coming to do a measure of our bathroom. Nothing was too much trouble and with good suggestions on what would fit and by producing an impression on how it would look allowed us to imagine what it would look like.
She is obviously someone who enjoys helping customers make their choices. She sets a good standard for the company and we hope that will be continued when completed.
Sarah J thank you!
Doug and Alina

Respuesta de Wickes - Huntingdon
Purchasing our new kitchen from Wicks Huntingdon was a very enjoyable experience, from walking into the showroom and being met by design consultant Sarah Jenkins right through to a beautifully fitted kitchen. Sarah was very knowledgeable and extremely helpful. We had no idea what we wanted and was ill prepared for the many choices and decisions we were required to make but Sarah talked us through the various designs, styles and colours available and was very patient when we kept changing our minds. The fitter Mark Forge was an experienced fitter who worked hard throughout the installation. He arrived every day at the agreed time and worked solidly all day and left us clean and tidy. Always going the extra mile to ensure the installation complimented the overall effect.
We are delighted with our new kitchen and would highly recommend Wicks in Huntindon and especially design consultant Sara Jenkins to anyone considering a new kitchen.
Family and friends have also been very impressed.
Many thanks
Dave & Heather
Oldhurst, Huntingdon

Respuesta de Wickes - Huntingdon
Never more than 1 person on the tills (kip is the only one on the tills bless him) first thing in the morning when us trade need to get our materials and get to our customers. Very slow indeed.

Respuesta de Wickes - Huntingdon
I was served by Tony yesterday. The previous customer he had to deal with spoke to him in such a rude manner for absolutely no reason and he was still very polite. When it came to him serving me I said he did very well to bite his tongue and he said he had no choice. Hats off to Tony, what a gent!

Respuesta de Wickes - Huntingdon
Wickes have proven to be very dodgy and very untrustworthy just to hang on to a total of 45p of my money. Wickes sponsor them selves on TopCashBack and Quidco cashback website. In July I made two purchases online via TopCashBack to earn the cashback. I never returned ether of these online purchases and Wickes decided to decline both small amounts of my total cashback total of 45p. One purchase I was entitled to get 14p cashback and the other purchase I was entitled to 31p cashback. What is the point of Wickes sponsoring themselves on these cashback websites when they then decline your cashback? This clearly proves they are very untrustworthy. 😡

Respuesta de Wickes - Huntingdon
Giving Wickes 5stars for a really great service from start to finish. Will at the Huntingdon branch helped us create our kitchen design and listened to our needs and actioned our change requests. He booked our installer who was able to attend during the half term break which helped us out immensely. Our fitter, Steve C was truly amazing and extremely talented at his work. He also listened to our requests and honestly I can’t give him enough praise. Turned up punctual every day and worked right through. A couple of missing items but these arrived promptly and did not hold anything up. We are extremely pleased with our new kitchen. Thank you Wickes, Will and Steve. Perfect!

Respuesta de Wickes - Huntingdon
I wish there was a rating less than 1 because frankly 1 is far too generous.
We paid for a bathroom and installation of said bathroom under the guise of expert fitters and guaranteed work. Shower and pump failed 6 months after installation. Notified Wickes on 8th July and 2.5 months later we are no closer to have repair or replacement!!!! Appalling customer service who refuse to escalate matter to complaints department until they resolve the issue?!
We are a family of six without our shower, we have paid a huge amount of money and are left with a bathroom not fit for purpose.
Clearly customer service, consumer rights, warranty and guarantees mean little to Wickes after you pay the bill! We have been to see the design team who were (to their credit) very helpful in selling the bathroom, but apparently are not allowed to speak to customer service. Our installation engineer also is powerless. We feel completely duped and desperate. We certainly don’t expect to have to take a big brand like Wickes to court just for them to honour our basic consumer protection.

Respuesta de Wickes - Huntingdon
Needed to replace a couple of plinth elements (after 7 years). Sarah’s advice, help and response to renewal and pricing (discount) was way beyond what I expected. The best customer conversation I’ve had for a very long time, if maybe ever! Super Well Done Sarah Jenkins and Wickes. Very satisfied customer ;)

Respuesta de Wickes - Huntingdon
I went to Huntingdon shop today, Tony was very nice and helpful 👍👍

Respuesta de Wickes - Huntingdon
Sarah Jenkins from Wickes has been very excellent in supporting our Bathroom project. She has very good knowledge and understands what customers exactly want.
We would definitely go to Wickes/Sarah for our future projects.

Respuesta de Wickes - Huntingdon
From start to finish we were so impressed with the Design and Installation of our lovely new Kitchen. Sarah, the Design Consultant at Huntingdon Wickes was excellent and spent many hours with us coming up with lots of ideas and different designs for our Kitchen. Our installer Greg was very hard working and did the most wonderful job installing our kitchen. As is normal it was not without problems but he just got stuck in!

Respuesta de Wickes - Huntingdon
Avoid at all costs, great advertising to hook you in, but in reality inexperienced fitters who couldn't care less. Terrible customer service and you will have absolutely no warranty as they will blame you the customer for any problems that occur.
Nothing more than organised con artists.

Respuesta de Wickes - Huntingdon
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.