Wickes - Lichfield Opiniones 

118
TrustScore: 4.5 sobre 5

4,7

Vulcan Road, Unit E, Lichfield Retail Park, Lichfield West Midlands, WS13 6GB, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely dreadful company we wanted to return an item over 30 days so called the head office who advised we call the Lichfield branch, we did and spoke to the manager who was so high and mighty he s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After several weeks of getting nowhere with customer services over damaged tins of paint ordered over the internet, a wonderful lady called bev at the Lichfield branch saved the day. It's always bette... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a kitchen through Wickes and would like to thank Lynne Smith for making the entire process so easy and stress-free, Lynne's approach, professionalism. and knowledge were second to none Sh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience at wickes in Lichfield. Julie Evans went above and beyond to get the best kitchen design at the best price for my new house and captured perfectly the kitchen I wanted. Thankyou s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Lichfield

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Vulcan Road, Unit E, Lichfield Retail Park, Lichfield, West Midlands, WS13 6GB, Reino Unido

  • +441543516900

4,7

Excelente

TrustScore: 4.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(118)

14.550 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lynne in the design team always goes…

Lynne in the design team always goes above and beyond to help and advise on bathroom projects.
Always my go to for all bathroom and kitchen projects.

31 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so pleased to hear about your positive experience and that Lynne always provides such helpful assistance with your bathroom projects. It's wonderful that we can be your go-to for all your projects! -AK

Valorada con 5 estrellas sobre 5

Julie is an excellent member of your…

Julie is an excellent member of your team helpful , knowledgeable and full of personality
She guided my partner through the choosing and purchasing of a new kitchen with patience nothing was too much for her

17 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so pleased to hear about your excellent experience, Michael! It's wonderful that Julie guided your partner through the kitchen selection and purchase with such patience and expertise. Thank you for your kind feedback. - AB

Valorada con 5 estrellas sobre 5

Excellent experience at wickes in lichfield

Excellent experience at wickes in Lichfield. Julie Evans went above and beyond to get the best kitchen design at the best price for my new house and captured perfectly the kitchen I wanted. Thankyou so much! Highly recommend.

26 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so pleased to hear about your excellent experience in store! It's wonderful that Julie went above and beyond to create the perfect kitchen design for your new home. Thank you for your fantastic recommendation! -AK

Valorada con 1 estrellas sobre 5

Absolutely dreadful customer service

Absolutely dreadful company we wanted to return an item over 30 days so called the head office who advised we call the Lichfield branch, we did and spoke to the manager who was so high and mighty he said it’s below me speak to the store staff. We called back and they said as it over the 30 days period they could only offer a store credit which was fine. We loaded about half a ton of curb stones and cement etc and drove to the store only to be told no we won’t accept the items back !!! Terrible customer service and the manager needs sacking.

25 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We are truly sorry to hear about your frustrating experience with returning your items and the inconsistent information you received. This is certainly not the service we aim to provide, and we understand your disappointment. -AK

Valorada con 5 estrellas sobre 5

We entered the store looking for…

We entered the store looking for bathroom storage and we were able to speak with Lynne Smith, who was very enthusiastic and came to our honeymoon the same afternoon to discuss options and draw up various scenarios for our small bathroom. Unfortunately Wickes do not install bathroom furniture without the need for plumbing but Lynne still took her time with us and advised that as soon as we found someone to do the installation we would be able to order and receive the goods at the pre-agreed price. If we had needed a plumbed bathroom install we would have chosen them as we were treated so well

7 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Lichfield

Thank you for your wonderful feedback! We are so pleased to hear that Lynne provided such enthusiastic and helpful service. We appreciate you acknowledging the excellent treatment you received. -AK

Valorada con 5 estrellas sobre 5

Julie Evans was incredibly helpful…

Julie Evans was incredibly helpful throughout the process. She was friendly, professional, and made everything easy to understand. Excellent service from start to finish. Thank you!

24 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Lichfield

Hi, Helen. Thank you for taking the time to share your review with us. We're delighted to see that, Julie, was really helpful and knowledgeable throughout making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

An impressive and efficient process

An impressive and efficient process. Julie has been so helpful, reassuring and patient. I couldn't have had a better experience!

24 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so pleased to hear that you had such a positive experience and found the process impressive and efficient, Mrs Lloyd. It's wonderful to know that Julie was so helpful, reassuring, and patient. Thank you for your kind words! - AB

Valorada con 5 estrellas sobre 5

I purchased a kitchen

I purchased a kitchen through Wickes and would like to thank Lynne Smith for making the entire process so easy and stress-free, Lynne's approach, professionalism. and knowledge were second to none She took the time to understand my needs. offered helpful advice. and ensured everything ran smoothly from start to finish. Her friendly and approachable manner made a big difference. and I felt confident in every decision thanks to her guidance
Its rare to receive such excellent customer service. I wouldn't hesitate to recommend both Wickes and Lynne to others. Thank you again!

24 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We are absolutely thrilled to hear about your fantastic experience, Gray. It's wonderful that Lynne made the entire process so easy and stress-free, demonstrating professionalism and knowledge that was second to none. Thank you for your kind recommendation! - AB

Valorada con 5 estrellas sobre 5

After several weeks of getting nowhere…

After several weeks of getting nowhere with customer services over damaged tins of paint ordered over the internet, a wonderful lady called bev at the Lichfield branch saved the day. It's always better to speak to someone face to face. Because of her I will still shop at Wickes, but maybe not online.

23 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

Hey Jillian, thank you for your five-star review. We're so glad to hear that Bev at our Lichfield branch was able to help you with your damaged paint tins. We appreciate your feedback regarding your online experience and are happy to know you'll continue to shop with us. - Dylan

Valorada con 5 estrellas sobre 5

Went to Wickes in Lichfield to discuss…

Went to Wickes in Lichfield to discuss a new kitchen with Julie, she was so supportive and informative, made me feel at ease and talked through the whole process and offered alternatives where needed. I can highly recommend speaking to Julie especially if like me you didnt know where to start.

17 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We are so pleased to hear about your positive experience and that Julie was so supportive and informative, Barbara. It's wonderful that she made you feel at ease and talked through the whole process, offering alternatives where needed. Thank you for your kind recommendation! - AB

Valorada con 5 estrellas sobre 5

Came into Lichfield store to discuss…

Came into Lichfield store to discuss some additional work to our kitchen, Julie Evans did an amazing consultation and gave some excellent advice.

17 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so pleased to hear about your positive experience at our Lichfield store and that Julie provided such an amazing consultation and excellent advice for your kitchen project. Thank you for your kind words, Ian! - AB

Valorada con 5 estrellas sobre 5

Really happy with our new kitchen

Really happy with our new kitchen, a massive "Thank you" to Lynn Smith, she was just amazing. We've changed our mind so many times and she was always there, very helpful, very patient and she gave us great advices and recommendations. Great service, we would definitely recommend Wickes and specially Lynn Smith.

1 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so pleased you're happy with your new kitchen! It's wonderful to hear that Lynn Smith provided such amazing, helpful, and patient service, offering great advice and recommendations throughout your design journey. We truly appreciate your kind words and recommendation. -AK

Valorada con 4 estrellas sobre 5

Lynne has been very knowledgeable…

Lynne has been very knowledgeable helping us choose our bathroom fittings.
Trying different options to see what they would look like.
We hope the fitters are as good at their job as she is at hers.

4 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

Hi, Thank you for taking the time to share your review with us. We're delighted to hear that Lynne's knowledge and guidance helped you choose the right bathroom fittings whilst exploring different options. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Julie in Lichfield gave us a brilliant…

Julie in Lichfield gave us a brilliant design for our bathroom! Thank you for your help!

21 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We are so pleased Julie provided such a brilliant design for your bathroom. Thank you for sharing! -AK

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, really helpful guidance and advice from Bev at the Lichfield store, and a friendly smile as always .

19 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

We're so glad Bev provided excellent service and helpful advice. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

I visited your store today in…

I visited your store today in Litchfield and I was really impressed with the service that I received. Sorry I can’t remember all the people that helped except for Bev. She was absolutely brilliant. Thank you so much.

17 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

Hi Andy, we are so pleased you were impressed with our service and had a brilliant experience. Thank you for your wonderful feedback! -LG

Valorada con 5 estrellas sobre 5

Great customer service received from…

Great customer service received from Jenny at the Lichfield store, helped me find the items in store and then ordered the paint that was not available on the shelf. Nothing was too much trouble, thank you

9 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

Hi Roger, Thank you for your five-star review concerning the great customer service you had from our colleague Jenny in our Lichfield store. We appreciate your comments and your business.

Valorada con 5 estrellas sobre 5

En-suite and wetroom

Last year we wanted to change a small box room adjoining a double bedroom into an en-suite. We found Lynne Smith at Wickes Lichfield to be so helpful. Lynne assisted in our choice of bathroom units, she was helpful, informative and very patient. Her computer aided drawings of the layout were great in choosing exactly what we wanted. Wickes advised us of proposed delivery dates/times and then delivered the selected items punctually.
We were so pleased with the ensuite, we have just had a downstairs wet room created, courtesy of Wickes and Lynne.
I have no hesitation in recommending them.

9 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

Hi, we are so pleased to hear about your positive experience with our team member and the successful creation of your en-suite and wet room. We are glad our assistance with design and punctual delivery met your expectations. Thank you for your recommendation! -LG

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, knew exactly what I needed and really friendly 5*

9 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Lichfield

Respuesta de Wickes - Lichfield

Thanks for taking the time to leave your review. We're so glad we could help, Louis! Thank you for your kind words. - ab

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