Emily was fantastic at helping me choose the right colour for my walls. She was altontraining one of the staff on how to use the paint mixer machine and was very good at doing so, explaining everythin... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The sales assistant Abi was a great help to myself and my wife when we visited the Luton store after spending a fair bit of money she helped us out with making sure we had all the items we needed and... Ver más
La empresa ha respondido
I want to rate my delivery driver AJ who went the extra mile. I had many bags of heavy compost delivered and he so kindly placed them in my back garden so I didn’t have to struggle with their weight.... Ver más
La empresa ha respondido
AJ delivery driver at Luton Wickes, always great customer service, courteous and respectful. A credit to the company. Nothing is too much trouble for him. He has a birthday on Monday too. Many thanks.... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Wickes - Luton
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Información de contacto
Gipsy Lane, Luton, Bedfordshire, LU1 3JH, Reino Unido
- +441582448040
4,8
Excelente
99 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent delivery driver
Excellent delivery driver , had him a few times very good !
4 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi, Thank you for taking the time to share your review with us. We're really happy to see your pleased with the delivery service provided. Thank you again for your kind feedback. - Scott H
Delivery driver AJ very kind and help…
Delivery driver AJ very kind and help full, delivered on time and in good condition
4 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi, Jaswinder. Thank you for taking the time to share your experience with us. We're really pleased to see that your order arrived on time and in good condition and that the driver AJ was kind and helpful. Thank you again for your valuable feedback. - Scott H
Thanks Emily
Emily was really helpful in the paint mixing and the checkout. She helped my dad and I get all the stuff we needed
4 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi, Nicholas. Thank you for taking the time to share your review with us. We're really pleased to see that Emily was able to help mix the paint you required, providing excellent customer service. Thank you again for your valuable feedback. - Scott H
The delivery guy JJ arrived within the…
The delivery guy JJ arrived within the time provided. He was a very very nice gentleman. He kindly unloaded my delivery into my back garden as i had asked him to. Extremely pleasant and a pleasure to have a chat with. Excellent service
3 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi, Sumaira. Thank you for taking the time to share your review with us. We're really happy to see that you're pleased with the delivery service you received. Thank you again for your kind feedback. - Scott H
Nathan from the Luton store offered…
Nathan from the Luton store offered amazing customer service and helped me with everything I needed, top notch staff member
3 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Adam, we're so pleased to hear that Nathan at our Luton store provided such amazing customer service and helped you with everything you needed. We appreciate your kind words! -LR
Laura Brett
Laura Brett, the manager at the Luton Gypsy lame store was so patient and attentive. She was very kind and supportive throughout our time in the store and even when we were unsure of the quantity to get she was able to assist. Thank you again!
1 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Rachel, We are so pleased to hear that Laura Brett provided such patient and attentive service. It's wonderful to know she was kind and supportive, and able to assist you with your needs. Thank you for your wonderful feedback! - Sean
The delivery driver named Ajay is very…
The delivery driver named Ajay is very good and helpful he is on time with my order and puts my order where I want them, he is very friendly and good for a laugh
3 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Leslie, thank you for your five-star review! We're so pleased to hear that your delivery driver provided such excellent and friendly service, ensuring your order arrived on time and was placed exactly where you wanted it. We appreciate your kind words! -LG
Good shop, very helpful staff
The sales assistant Abi was a great help to myself and my wife when we visited the Luton store after spending a fair bit of money she helped us out with making sure we had all the items we needed and that all the items we did have were properly packaged. Well stocked branch of Wickes, with very helpful staff. Recommended if you are in the area and need some DIY supplies.
2 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Jamie, we're so pleased to hear about your fantastic experience at our Luton store! It's wonderful that Abi such great assistance with your purchases. We truly appreciate your kind feedback. -LR
Fence paint purchase
Emily was very helpful helping me to make a purchase using the blue light card.
2 de julio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi James, thanks for your wonderful review! We're so pleased to hear that Emily provided such helpful service with your purchase. We really appreciate the kind words! -LR
product was easy to order delivered in…
product was easy to order delivered in time scale given.
The driver was polite and helpful. He saw I was struggling bringing in my dustbins and helped me.
4 de junio de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Terry, we're so glad to hear your order arrived on time and that our driver provided such helpful service. Thank you for your kind feedback! -LR
Amazing service
Sebastiano made our bathroom journey so easy, 1 week on from our home visit he has designed and completed on all the requirements. We can't wait to see it installed, thank you.
31 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Megan, we're so pleased to hear your bathroom journey was easy and that all requirements were met. We appreciate your kind words. -LR
been to Wickes in Luton today to make…
been to Wickes in Luton today to make an order to delivery. Laura took my order, she is helpful and professional.
Would highly recommend.
29 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi, Lin. Thank you for taking the time to share your review with us. We're really pleased to see that, Laura, was helpful and professional during your visit to make an order for delivery. Thank you again for your kind feedback. - Scott H
Bathroom Design Home Visit
The Design Consultant arrived on time and was professional and courteous throughout. We discussed my ideas, his suggestions and overall budget expectations. I would recommend this free service for any size of project.
21 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Thanks for taking the time to leave your review. We're so pleased to hear our consultant was professional and helpful. Thank you for recommending our free service! - AB
Rude and unprofessional staff
Rude and unprofessional staff , won’t exchange the item coz I don’t have physical receipt, although it’s not mentioned in their terms and conditions, got picture of the receipt which have all the details clearly
1 de mayo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Nasrullah, thank you for taking the time to leave a review. I'm sorry to hear that you were unable to return your purchase. Unfortunately we do need the physical receipt to be able to process this. I've sent you a request for more information to discuss this. -LG
Came to wicks to buy decking and…
Came to wicks to buy decking and screws. Abi a member of staff was very aprochable and help me with getting the best items i could within my budget. A excellent staff memeber.
29 de abril de 2026
Opinión espontánea
Respuesta de Wickes - Luton
We appreciate you taking the time to share your positive experience. We're so glad to hear that Abi was approachable and helped you find the best items within your budget. -AK
Highly recommended
Tom at Wickes gave an outstanding service during his home visit to design my kitchen. He was a lovely, professional, and very knowledgeable- highly recommended.
21 de abril de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Karl, We appreciate you sharing your positive experience with us. We're so glad to hear that you found the home visit helpful and the service outstanding. Thank you! -Summer M
I visited Wickes on Gypsy Lane in Luton…
I visited Wickes on Gypsy Lane in Luton earlier today. I was there to buy a total of 11 different items and needed advice and guidance. Both Anne-Marie and Jason went out of their way to help me. It meant that, thanks to them, my shopping experience at Wickes was very positive from beginning to end. My grateful thanks to both of them.
21 de marzo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi, Thank you for taking the time to share your review with us. We're really pleased to see that both Ann-Marie and Jason were able to help you with your purchase, providing a great shopping experience. Thank you again for your kind feedback. - Scott H
Great experience
It was helpful, friendly and quick. We got exactly what we wanted with the minimum of fuss.
15 de marzo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
We appreciate you sharing your feedback! We're so glad that our team was helpful, friendly, and quick in meeting your needs efficiently. -AK
Friendliest location I’ve been to in the area
Came in to quickly get tiles for a shower screen and was greeted by Jason who was so lovely. Gave me recommendations and personal advice on products, I came in to get one thing that being the tiles, came out buying multiple other useful things for my project. All the staff are so friendly but you can really tell Jason is passionate and happy to be there at work, not sure if he’s a higher up/ store manager at that particular location but if not he should definitely be considered for the role in the future. Great helpful and friendly staff
13 de marzo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
Hi Cisi, We're happy to hear that you had such a lovely experience and that Jason was so helpful with your project. We appreciate you acknowledging their passion and friendly service. Thank you for your positive feedback! -SM
Great friendly service
Visited the Luton store just after opening and needed help locating a specific tool, that I had seen on-line.
Ann was working on the till and was very friendly and helpful. She knew exactly where the item was located and we discussed alternative options, which she helped retrieve from the stock-room.
She was very knowledgable and professional, providing great customer service.
4 de marzo de 2026
Opinión espontánea
Respuesta de Wickes - Luton
We appreciate you taking the time to share your experience at our Luton store. We're happy to hear that you found the service from Ann helpful in locating the tool and discussing alternative options. Thank you for your positive feedback. -AK
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.