Wickes - Macclesfield Opiniones 

69
TrustScore: 4.5 sobre 5

4,4

Hulley Road, Macclesfield Cheshire, SK10 2SF, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff member, Ned, was more then helpful today at Wickes Macclesfield branch. Saw me struggling and came unprompted to help. All staff were polite but Ned's attitude raised customer service to another... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

June2026 Bought my 2nd kitchen from Wicks Macclesfield quality and price excellent Designed in house by Mo Definitely knows his stuff an asset to the company Mark P

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wicks had everything I was looking for in stock at competitive prices. Ned , who served me was exceptional. Very professional, helpful and friendly. He also arranged delivery for me. Delighted and wil... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

At the Macclesfield store we were enquiring in regards to a new kitchen. The lady who saw to us was incredibly miserable and made us feel very unwelcome. We could tell she absolutely did not want... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Macclesfield

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Hulley Road, Macclesfield, Cheshire, SK10 2SF, Reino Unido

  • +441625427777

4,4

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(69)

13.379 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I came into wickes this week and unsure…

I came into wickes this week and unsure about the paint I needed, Reuben was so helpful and knowledgeable and I got exactly what I wanted. A pleasure to come to store with helpful kind managers. Even carried it to my car.

29 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Leanne, Many thanks for your five-star review. We are pleased to learn that you found our colleague Ruden really helpful when you purchased your paint. We appreciate your business.

Valorada con 5 estrellas sobre 5

Service at the Macclesfield store is…

Service at the Macclesfield store is brilliant. Friendly staff who are happy to help.

27 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Abi, We're happy to hear you received brilliant service at the Macclesfield store, and that our staff were friendly and happy to help. - Sean

Valorada con 1 estrellas sobre 5

unwelcoming staff

At the Macclesfield store we were enquiring in regards to a new kitchen.
The lady who saw to us was incredibly miserable and made us feel very unwelcome.
We could tell she absolutely did not want to be talking to us and it felt very judgmental and just awkward all round. Massively dissapointing, and we walked out thinking we definitely won’t use Wickes as she was so rude.

29 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Sacha, We are so sorry to hear of your experience. We have sent you a request for more information so that we can look into this for you.

Valorada con 5 estrellas sobre 5

Reuben went the extra mile when helping…

Reuben went the extra mile when helping me.

26 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Tinker. We are pleased to hear that our colleague Reuben offered you a great customer experience when you visited our Macclesfield store. Thank you for your review and your business.

Valorada con 5 estrellas sobre 5

Lynda - Macclesfield. Paint

Recently had some great technical and design advice on paint from Lynda. Always very knowledgeable, friendly and helpful - thank you.

10 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Stuart, We appreciate you taking the time to share your review with us. We're so glad to hear that you found the paint advice helpful and friendly. Thank you! - Sean

Valorada con 5 estrellas sobre 5

Great customer service at Macclesfield…

Great customer service at Macclesfield especially Lynda who is always really helpful and happy to point us in the right direction for any products we may need.

29 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Emma,

We're delighted to hear that you had a positive experience and found Lynda's service helpful. Thank you for your kind feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Came came in to inquire about the charity I represent, Men In Shed and the manager put me at ease immediately, answered any questions that I have and, gave sooo much more information. We will be using

Absolutely exceptional service.
Most certainly will be coming back here. Tha manager leads from example and, you can see it.
All the staff that I came into were sooo attentive. 👍

27 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Peter, Thanks for taking the time leaving your review. We're happy to hear that the manager in your local Wickes store was able to help you and answer any questions that you had. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Had such a great experience a member of…

Had such a great experience a member of staff named Reuben really helped me with everything i needed couldn’t recommend him more

10 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

We're happy to hear that you had such a great experience. We appreciate you mentioning the assistance you received from Reuben; it's wonderful to know we met your needs. -AK

Valorada con 5 estrellas sobre 5

Today Lynda was a very kind & helpful…

Today Lynda was a very kind & helpful member of staff at your store in Macclesfield

22 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

We appreciate you taking the time to leave us this great review! We're so glad to hear that Lynda was helpful and kind. -AK

Valorada con 5 estrellas sobre 5

Lynda@ Macclesfield’s branch

Lynda was so friendly and helpful as she always is, nothing is to much trouble for her, she goes far beyond her job and that’s why we keep coming back

20 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Thank you for your time and effort in writing your review. It's great that you found Lynda to be helpful and friendly, and we hope you'll keep returning. -AK

Valorada con 5 estrellas sobre 5

Love this store

Love this store. The staff and great and they are always well stocked! Good how you can get the 10% off with the trade card. Special shout out to Lynda who’s always happy to help with a smile. Thanks

15 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

We're happy you love our store and find our team helpful! It's great to know you appreciate the trade card discount. We appreciate your kind words about Lynda. -AK

Valorada con 5 estrellas sobre 5

Linda helped me with my trade account

Linda helped me with my trade account. Very helpful, saved me money in the long run. Friendly staff and clean environment

16 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi, Jonanthan. Thank you for taking the time to share your review with us. We're delighted to see that Linda was helpful and friendly whilst sorting out your trade account. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

wickes macclesfield

Ive been using wickes macclesfield most weeks recently as im working in the area. More and more DIY stores are disorganised and resemble jumble sales but I must say this store is very well organised, clean, tiday and helpful staff. Shame not more parking spaces available as ways seems busy.

1 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

We're happy to hear that you find our store well-organized and our staff helpful. We appreciate your positive feedback regarding our store's tidiness. We acknowledge your comments about the limited parking and will consider this. -AK

Valorada con 5 estrellas sobre 5

Excellent service received in macclesfield wickes

Excellent service received in macclesfield wickes over the weekend.
The store was very busy when we arrived on Sunday and we needed assistance with buying paint and bathroom products. A lady Called Lynda helped and was amazing, there was people waiting for help also so we appreciated her help.
We recently purchased a bathroom so we had lots of accessories to buy, Lynda gave us great advice and helped us greatly.

29 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

HI Dave, Thanks for taking the time leaving your review. We're happy to hear that you received excellent service at our Macclesfield store. It's great to know that Lynda was amazing and provided great advice with your paint and bathroom product purchases. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Lynda was very helpful and very polite

Lynda was very helpful and very polite. She helped us find what we wanted in seconds 😃

1 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Matthew, Thank you for telling us about your visit to our Macclesfield store and about how helpful and polite you found our store colleague Lynda. Your review is very much appreciated.

Valorada con 1 estrellas sobre 5

Appalling Service!

My husband and I paid for a kitchen in full on August 8th 2025 and had to wait 4 months for it to be delivered and for the work to start. We were told that it would take 4-5 days in total for the kitchen to be installed. But as the fitters began to unpack the kitchen it was discovered that there were no work tops. Regardless they proceeded to install the kitchen minus the tops. We were then left for 19 days without a functioning kitchen which, for an elderly couple in their eighties with serious health conditions, was very stressful and totally unacceptable. To compound the issue we were left with a load of rubbish that we had to pay to have removed. For the inconvenience Wickes offered us the £65 we'd paid for removal of the rubbish and additionally a paltry £150 for the stress they'd put us through. The reimbursement had to he done online and as someone in my 80s I was not able to use the system so I went into the Wickes store to let them know. I spoke to James who refused to help me and the next thing I know they've closed down the case and refused to pay any compensation whatsoever.

18 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Lynda, I'm sorry to hear that your experience was not as smooth as you had hoped and that you had issue claiming your good will gesture. We have requested more information so that we can look further into this for you. -Summer M

Valorada con 1 estrellas sobre 5

Well done Ben

Well done Ben! Showed great initiative today in helping me with organising a hard wood home delivery. Great customer skills - make sure your Store Manager recognises you on this one Ben!

12 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Emma,

We're thrilled to hear that you received exceptional assistance from Ben with your home delivery. We appreciate your positive feedback. -Ellysse

Valorada con 5 estrellas sobre 5

I use wicks Macclesfield all the time…

I use wicks Macclesfield all the time and I have done for years and the staff are absolutely brilliant. Linda Tara. and Sarah are amazing. They go out the way for you all the time couldn’t ask for better staff.

25 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

We're happy to hear that you consistently have a brilliant experience with us. It's great to know our team's dedication is appreciated and that they always go the extra mile for you. Thanks for your positive feedback. - Sean

Valorada con 5 estrellas sobre 5

I use Wickes Macclesfield virtually…

I use Wickes Macclesfield virtually every day, the staff are very welcoming and knowledgeable of the products they sell.
I would highly recommend Wickes Macclesfield

23 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Macclesfield

Respuesta de Wickes - Macclesfield

Hi Mr Ball,

We appreciate you taking the time to leave us a review. We're happy to hear that you find our staff welcoming and knowledgeable. Thank you for your recommendation. -Ellysse

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