Wickes - Maldon Opiniones 

105
•
TrustScore: 4.5 sobre 5

4,6

Wycke Hill, Maldon Essex, CM9 6UZ, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Started to use Wickes several times recently. All online except one visit to the store in Maldon Essex. The £4 delivery charge is exceptional value. Have bought skirting boards, variety of wood, screw... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy for the help and kind donation to support a local charity in keeping there community hall safe and maintained

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My partner and I have just purchased a new kitchen through Hazel at Maldon Wickes. She is so helpful, knowledgeable, friendly and professional. She literally helped us throigh every single question an... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Wickes Maldon - web site says 18 bags of builders sand in stock. When you get there they have one bag which is split and half the contents missing. Asked if they had more and told even if they did the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Maldon

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(105)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bathroom quote

Sat down today with Edith, she was brilliant with designing our new bathroom, great ideas and patience, amazing!

9 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi, Karen. Thank you for taking the time to share your review. I'm really pleased to see that, Edith, was brilliant during your design appointment. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Vic was very helpful

Vic was very helpful and knowledgeable. Made the whole shopping experience much easier.

9 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Vic in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Always great and friendly service from Kay

Always great and friendly service

9 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kay in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Helpful friendly staff

I visited the maldon branch and was helped by Kay.
She took the time to ensure I found the correct product to fix my shower by taking me to the area of the shop not just pointing in the direction of where I needed to go. She then helped me select the correct item I needed so I felt confident in my purchase.
The store has a good range of products at reasonable prices and is very useful to have in my local town.
My shower problem is now resolved thank thank you.

8 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kay in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Edith in store Kitchen designer …

Edith the in store kitchen designer has been an absolute pleasure to deal with. Her thoughts, attention to detail & patience with us whilst making decisions has been outstanding.
We look so forward to seeing our finished design 🙏

8 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Alex, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Edith in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Would like to say big thank you to Kay…

Would like to say big thank you to Kay she was amazing support . This was the first time I done diy in my home ..she gave me great advice and went around with me show me the items .. which saved me lot time .

3 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Tina, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kay in our store and that she provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I was looking for a number of items for…

I was looking for a number of items for some time renovations, the assistant Karan in the Maldon branch was amazing, she helped me fund each item required, explained which products were better and why! She made my shopping experience so much easier and stress free! Thanks Karan

3 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Kristin,

Thanks for taking the time to reach out to us to provide your feedback, I'm Glad to learn Karan was able to assist you with a number of items for your renovation project and even provided you with top tips on why certain ones are better than others which in turn made your whole experience stress free and easier. - SF

Valorada con 5 estrellas sobre 5

Helpful & Friendly Staff & Service

Thanks, Vic, for loading the six sacks of logs I wanted onto a trolley. After paying, Vic took the trolley to my car and loaded them into the boot. I had recently hurt my back, and luckily, Vic came to the rescue when he saw me struggling as the sacks were heavier than I expected. Great service.

6 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi David, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Vic and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Had a great time in Wickes. Thank you Edith!

Had a great time in Wickes, especially thankful to our design manager Edith, who has created a beautiful design in time, according to the measurements, listening to all our wishes and suggesting the best of what they could offer. It’s a great experience!

20 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi, Anna. Thank you for taking the time to share your review with us. I'm delighted to learn that, Edith your design consultant, created a beautiful design whilst listening to your suggestions. Thank you again for your kind feedback. - Scott H

Valorada con 2 estrellas sobre 5

Bathroom installation

We bought a bathroom through Maldon Essex branch. We had to delay the installation due to an accident.
However it seems that Wickes cannot put a delay on an order and had to cancel and replace. Consequently when we were able to start there were duplicate items delivered and some missing eg shower tray. The toilet was incorrect and had to be replaced with the correct one. The sink was incorrect albeit this wasn’t noticed until it had been installed so we decided to live with it (by then it looked like somebody else’s order!)
We mentioned the shower entrance to the installer as being too narrow, 35cm. We were advised that nothing could be done as that was the design. Again we have tried to live with it but really do have a problem. We sent an email to Customer Services who responded asking for photographs, which we sent by return. However we have had no further response even after a further chaser.
It does seem that once Wickes and their installers have payment in full, interest fades.
Tiling displayed in store were no longer available. This was not advised at the time of order.

16 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi, William. Thank you for taking the time to share your review with us. I'm sincerely sorry to learn of the issues you have had with your bathroom installation order. I'm also sorry to see that you have not yet had a response back from our customer service department regarding this. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valorada con 5 estrellas sobre 5

Edith our kitchen designer was very…

Edith our kitchen designer was very knowledgeable, helpful & friendly 👍👍

28 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hey Gary, thanks for your positive feedback, and I'm glad that Edith was very helpful and friendly throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

5* Edith

I recently had the pleasure of working with Edith, a designer at the Maldon store, and I couldn't be happier with the experience. She was welcoming and attentive, taking the time to understand our vision and needs for our kitchen. I would definitely recommend.

28 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi, Hannah. Thank you for taking the time to share your review with us. I am really happy to see that your design consultant, Edith, at our Wickes store in Maldon, provided a great design experience for you. I'm glad to hear that Edith was welcoming and attentive. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Brought a kitchen from wickes in Maldon…

Brought a kitchen from wickes in Maldon Essex, was greeted by the lovely Edith, who was professional and friendly the whole way through. Edith helped us design our kitchen and thought of some lovely ideas to include, that we hadn’t even thought about, and it’s really made our kitchen. I am in love with my new kitchen, so got Edith back again to design my salon kitchen :) highly recommend, thankyou again

22 de junio de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hello Samantha, thanks for your five-star review, and I'm glad that you enjoyed the service in our Maldon store from Edith. It makes us proud you're happy with the end result, enjoy your new kitchen! - Dylan

Valorada con 5 estrellas sobre 5

Edith in Maldon Wickes

Edith in maldon Wickes was amazing, very knowledgeable and so helpful to us when we were making decisions! Edith is so warm and friendly and we never felt rushed. Edith took her time in explaining multiple options with us and was patient when deciding between ourselves! We can’t thank or recommend Edith enough!

13 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Zoe, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Edith and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valorada con 5 estrellas sobre 5

Kitchen Design experience

We visited for a kitchen design appointment with Edith.
We had our times muddled, and arrived early, but Edith happily fitted us in.
She listened to us and planned the perfect kitchen for our needs.
She helped up to choose the units and a worktop and printed out the design for us to take away, with an itemised quote.
Edith was professional, friendly, and very skillful when it came to the design software, making the process quite an easy one for us.
At no point did we feel rushed; Edith was patient and accommodating.
She provided excellent customer service, thank you.

10 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hey Carole, thanks for your five star review and I'm delighted that you enjoyed the service from Edith in our Maldon store throughout your kitchen design. It makes us very proud that you're delighted with the experience and end result, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Great experience

Had a great experience designing my kitchen with Edith, who was very patient and had a great attention to detail. I’m very pleased with the service I received by her and the team!

6 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi Consumer, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Edith and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valorada con 5 estrellas sobre 5

Edith Csizmadia Design Consultant

Edith Csizmadia our Design Consultant has been simply AMAZING from start to finish! Totally understood our requirements, came up with brilliant ideas to really make the new kitchen work for us, along with being a warm and friendly face, five star plus service all the way!

6 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Edith understood what you needed from start to finish and provided you with brilliant ideas. We appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Fantastic Edith

Just finished our bathroom design with Edith. What an exceptional lady, very knowledgeable and fully up to date with all the legal aspects. Her pricing was incredibly fair and her work designing bathrooms was outstanding. Very personable lady and always happy to help.

Many Thanks.

29 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hey Sophie, thanks for your amazing feedback, and I'm delighted that Edith in our Maldon store was so helpful with your bathroom design, it makes us proud that you're happy with the end result, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Edith was great!!

Edith was very helpful with making us avoid bad decisions when designing our kitchen layout. She helped us with great ideas and was also considerate of our budget. Sometimes sales persons can feel pushy with expense but this was not the case. Lovely lady and very happy with our experience!

22 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi, Jess. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Edith, was very helpful and knowledgeable during your design appointment, offering great customer service. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Bathroom and shower design appointment…

Bathroom and shower design appointment was 1st class, Edith (Maldon branch) arrived on time, explained the options perfectly and then produced designs that matched my requirements. Excellent service and a brilliant experience. So happy with this service

21 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Maldon

Respuesta de Wickes - Maldon

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Edith explained all of your options perfectly and that they matched your needs, we appreciate you taking the time to let us know. RD

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