Visited today 14th September and asked for help & guidance as shopping for heavier garden items! (Both mum and I have disabilities) Carly (a member of staff) was such a help with such a very beautiful... Ver más
La empresa ha respondido
Anson Road, Martlesham Heath, Ipswich Ipswich, IP5 3RU, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Visited today 14th September and asked for help & guidance as shopping for heavier garden items! (Both mum and I have disabilities) Carly (a member of staff) was such a help with such a very beautiful... Ver más
La empresa ha respondido
Just popped into the local branch to purchase some bits and pieces Following a quick look round it appeared they didn't have what I was after but fortunately a staff member 'Kerry' was on hand to d... Ver más
La empresa ha respondido
At the Martlesham store I found Becky very helpful and very funny ,it nice to go somewhere and not just be served by someone going through the motions but able to get the banter and making the shoppin... Ver más
La empresa ha respondido
I say with all honesty, that I never leave reviews- untill now. I am a regular customer and I am frequently assisted and served by Gemma. She is helpful, friendly, conscientious- an excellent member... Ver más
La empresa ha respondido
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Anson Road, Martlesham Heath, Ipswich, Ipswich, IP5 3RU, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience shopping at Martlesham today - Becky was very friendly, knowledgeable and helpful. Highly recommended.

Respuesta de Wickes - Martlesham Heath
Im thrilled with my new kitchen and recommend Darrell Langridge who designed it at Wicks. Its astonishing how he designed it to have so much cupboard and drawer space and a tall larder, yet the finished kitchen seems more spacious than before. The quartz surface and quartz breakfast bar is beautiful. The kitchen is stunning. Thanks so much.

Respuesta de Wickes - Martlesham Heath
I popped into Wickes this afternoon to pick up a large tub of Fence paint - at only £12 it was a bargin! At the till was an energetic lady (Gemma) who was serving a woman who have a young child with her. Gemma was lovely to the child had a chat and offer them a sweet out of box she had. I thought how lovely !! I was next and Gemma was very pleasant asked me if I got every think I needed and was very engaging, I remarked how nice she was to the previous customer and even offered me a sweet - which I enjoyed. I just wanted to put on record how great my experience was today but more important how excellent Gemma was - well done !

Respuesta de Wickes - Martlesham Heath
I have the nomination for Employee of the Month and it's only 2nd April!
Needed a replacement part for a shower head rail, the question is will it fit when I get home?
Needn't have worried - Becky's product knowledge and attention to detail ensured not only did I have the correct item but she saved me some money as well.
All done with genuine enthusiasm and a smile.

Respuesta de Wickes - Martlesham Heath
Brilliant experience at Wickes this morning, all down to Becky@Martlesham, who sorted out some colour match paint for us with the friendliest,most helpful demeanor we could have asked for. She went above and beyond to make sure we got what we needed, and she put a smile on our faces in the process!
Honestly couldn't have asked for a more pleasant and positive experience. Well done Wickes, and especially well done and thank you to Becky. You made our day!

Respuesta de Wickes - Martlesham Heath
Just popped in quickly to grab something id forgotten. Becky on the desk asked if I had a trade account which I didn't then proceeded to sign me up. Very friendly and very professional, it was nice to meet a member of staff who was helpful and friendly.

Respuesta de Wickes - Martlesham Heath
We had Becky serve us at the Martlesham Ipswich Branch and she couldn’t have been more friendly and helpful. The world needs more Becky’s.. a credit to the Wickes Team!

Respuesta de Wickes - Martlesham Heath
Yasmin in your Martlesham store is absolutely amazing. Fantastic service and a lovely person.

Respuesta de Wickes - Martlesham Heath
Excellent customer service. Jasmine was particularly helpful with choosing paint and some exchanges. Thank you .

Respuesta de Wickes - Martlesham Heath
I recently moved to the area Martlesham Heath and Wicks is on my doorstep, I found the staff very helpful, the young lady on the till Becky, was brilliant, she helped me join the wicks trade group and was very knowledgeable and polite. I will be ordering my new Kitchen soon. Well done Wicks, I’m very pleased with the service I received.

Respuesta de Wickes - Martlesham Heath
I had an amazing experience from choosing, to ordering to the delivery of my Wickes kitchen (Martlesham Heath Ipswich) units and the appliances, all thanks to Darell Landridge!, he was so helpful and knowledgeable, nothing was too much trouble and I took a while -ages - choosing what I wanted and then altered my mind, then altered it back again! Oh an his unending patience and politeness, he gave me discounts so that I was able to save as much money as was possible.
My own builder installed the units as he custom made a few bits to it, the team had forgotten to send some wall cupboard doors but as I wasn't having the units installed until a while after they were delivered I was out of the reporting time for shortages or errors, but I called the Customer Service team and they were fine about it! No problem at all!
One thing that I would advise is anyone is that if you are having your own installer make sure they are there when Darrell or another advisor comes for the measuring up process as Darrell was able to discuss potential issues (pipe work) with my builder and work them out at the beginning so there were no surprises.
Every time I open my door to my kitchen I can't help but smile! Anyone who comes to see me remarks on my amazing units and are surprised that the units are Wickes they think they're designer ones!
I thoroughly recommend Wickes for your new kitchen! Great value products! Looks amazing! And great, friendly, knowledgeable staff!

Respuesta de Wickes - Martlesham Heath
Becky at Martlesham Heath store was very helpful at checkout dealing with my exchange. She had a great sense of humour and clearly enjoys her role.

Respuesta de Wickes - Martlesham Heath
Darren was extremely helpful, I am not great with DIY so I measured myself and he was understanding and knew exactly what I needed today.

Respuesta de Wickes - Martlesham Heath
I love Wickes. Normally. Very helpful staff. This occasion i picked up a Polyfilla tub and approached the till, and, dropped it. I didn't realise the bottom of the tub split. At the counter a female assistant said " You've got to pay for that now. You dropped it". She did smile. I thought I might, I mean, might, get another but nope. I had to pay for it. Mind you, the guy next to her said he'll allow a discount. My fault but a bit embarrassing.

Respuesta de Wickes - Martlesham Heath
I was served by someone called Becky @ Martlesham who was amazing. Very cheerful and smiley and encouraged me to set up a trade account saving me some money! Very good experience

Respuesta de Wickes - Martlesham Heath
Gemma at the Martlesham branch was brilliant. I had done a click and collect from the store but had received no confirmation. Luckily I had screenshot and she checked and it didn’t exist on the system, I then tried to check for an update and this had been refunded without any confirmation. I still haven’t received the refund for this a week later. Gemma was brilliant and grabbed me the product in store and I re brought and she was apologetic even though it was not her fault. Such good customer service from her

Respuesta de Wickes - Martlesham Heath
Really impressed, knowledgeable staff, super helpful and an excellent range of products, very competitive prices too.

Respuesta de Wickes - Martlesham Heath
It was a pleasure and surprise to meet Shanel. She introduced me to the extensive range of kitchens and bathrooms and shall be looking at purchasing with her very soon. Very helpful woman, would highly recommend

Respuesta de Wickes - Martlesham Heath
My wife and I were helped and served by Gemma (Martlseham store) who made the experience of mixing a paint colour for us a fun and memorable occasion. It is so nice to have someone who brings life and light to a seemingly mundane job. We big it up for Gemma.

Respuesta de Wickes - Martlesham Heath
Gemma at Wickes Martlesham is a delight, always helpful and happy to assist. First class.

Respuesta de Wickes - Martlesham Heath
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.