Wickes - Minworth Opiniones 

115
TrustScore: 4.5 sobre 5

4,7

Walmley Ash Road, Sutton Coldfield, Minworth West Midlands, B76 1FG, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really friendly and well stocked store, staff are always happy to help with queries. Wendy and Laura have been super helpful today. This store would definitely be my first choice throughout my house r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

During a house renovation we have visited our local Wickes Minworth branch daily. To say that the invaluable help given to us by Laura was a god send is an understatement; she is a real asset to the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi,I am from Devon went to your store minworth Laura the girl help us was so polite nothing was to much such a nice person if you were going to have anyone represent your company this would be the gir... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hov... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Minworth

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Walmley Ash Road, Sutton Coldfield, Minworth, West Midlands, B76 1FG, Reino Unido

  • +441213131666

4,7

Excelente

TrustScore: 4.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(115)

14.369 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Came into the minworth branch to get…

Came into the minworth branch to get some paint for my new house and a very helpful colleague called Tasha helped me get the perfect colour scheme. Tasha went above and beyond to get it sorted for me. Definitely a credit to the store

20 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hey Jamie, thanks for amazing feedback and I'm glad Tasha was able to help you out in our Minworth branch! - Dylan

Valorada con 5 estrellas sobre 5

Knowledgeable Rachel

Rachel was so helpful with my paint query.

20 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hello, thanks for your amazing review, and I'm glad that Rachel was able to you with your paint query in our Minworth store! - Dylan

Valorada con 5 estrellas sobre 5

Went into store and a lovely lady named…

Went into store and a lovely lady named Wendy was most helpful in assisting me in locating the item I required and even took me to it.
Well done 👏

20 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hello Ferlynn, thanks for your five-star review, and I'm glad that Wendy was very helpful in our Minworth store! - Dylan

Valorada con 5 estrellas sobre 5

I cant praise Rachel enough for how…

I cant praise Rachel enough for how helpful she was in store today. After being sent in by my husband to find some things I was a little lost and Rachel went out her way to help me and advise me. She didn't didn't try to rush me and was so polite and helpful. She's a credit to your store

20 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hey Lisa, thanks for your five-star review, and I'm really happy to learn that Rachel was able to help you in our Minworth store! - Dylan

Valorada con 5 estrellas sobre 5

Great experience in store

Great experience in store. Came in for a few items and a lady named Tasha spent the time to ensure I got everything I needed. Great store and great staff. Credit to the company.

20 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hey Martin, thanks for your five-star review, and I'm delighted that you enjoyed the experience in our Minworth store, and that Tasha was able to help you! - Dylan

Valorada con 5 estrellas sobre 5

Great customer service

Came into the minworth branch to exchange my kitchen cabinet door as it was damaged and a very helpful colleague called Tasha helped me get it all sorted. Tasha went above and beyond to get it sorted for me. Definitely a credit to the store

12 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hey Devina, thanks for your five-star review, and I'm delighted to learn that Tasha was super helpful in our Minworth store! - Dylan

Valorada con 5 estrellas sobre 5

Ray Marshall and and his team verytidy

Ray Marshall and and his team verytidy, professional , friendly , completed in 4 days AMAZING.
Very very pleased with workmanship.
Karen Khan in store came and planned my bathroom. There was no hard sell and she understood my budget great service.

6 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hey Karen, thanks for your five-star review, and I'm delighted that you enjoyed our amazing service from Ray, Karen and the team in our Minworth store. It makes us very proud you're happy with the end result, enjoy your new space! - Dylan

Valorada con 1 estrellas sobre 5

Poor planning, missing parts, shocking customer service

My parents bought a kitchen from Wickes back in March that cost in excess of £16,000! Due to the high cost of the kitchen, my parents paid for Wickes to come out and measure up beforehand to ensure everything was correct on the order. My parents opted to find their own kitchen fitters because Wickes wanted over £7,000 to do so. The kitchen arrived but due to unforeseen problems with building work, the kitchen couldn’t be fitted straight away. Upon install the fitters noticed that there are multiple parts missing that are vital to the finished look of the kitchen, and it transpires that said missing parts are because the original planner had made several mistakes! Several visits to Wickes have been unsuccessful and no one wanted to help my mom get her kitchen finished. They’ve accused my mom of stealing the parts. They’ve told my mom that because the 30 days has expired, they won’t help her. They are now telling her she needs to pay in excess of £800 to buy the missing parts. When you spend over £16,000 on a kitchen, you buy in good faith that you will receive an excellent product and excellent customer service to go with it!!! Wickes have failed on many levels in this ocassion and it is appalling. You’ve taken my parents money, and now you’re not interested. To note, I purchased a kitchen from ikea 3 years ago. A door became damaged and without question ikea replaced it. I suggest if you’re charging such extortionate amounts for your kitchens, that you train your staff better in the customer service department!!! I certainly won’t use Wickes should I ever need to!

23 de marzo de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hi K Lees,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced with your kitchen installation. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Valorada con 5 estrellas sobre 5

I went to Wickes for help designing my…

I went to Wickes for help designing my Kitchen. Karen Khan at the Minworth store guided me through the process and delivered a great design at a very reasonable price. Karen then came to my house to confirm final measurements and we tweaked the design a bit until we were both happy it would work. I then signed on the dotted line. I was kept well informed about delivery and was even able to change the date when my builder wasn't ready to fit the kitchen. Everything got delivered on time and in good condition. There were a couple of things missing and one thing that had been misunderstood but Karen sorted everything out for me and I am thrilled with the quality of the kitchen. I had the Tiverton in Anthracite and it looks amazing. My builder was also happy with the quality and had no trouble at all fitting it. Thank you Wickes and all the team who made it happen for me.

12 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hi Miss Sarah Entwistle, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Karen, provided a great design and service. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Valorada con 5 estrellas sobre 5

Lovely friendly member of staff named…

Lovely friendly member of staff named Rachel helped me in the Minworth branch. I'd wandered round for quite a while looking for silver insulation tape...and couldn't find it. I asked her fir help and she directed me exactly to the product 👍

6 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hello Lisamidds, thank you for your amazing review regarding the service you received from Rachel in our Minworth store. I'm delighted that she was very helpful and was able to direct you to the product you were looking for! - Dylan

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, easy transaction. Pleasant girl Izzy on cash desk.

8 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hello Cheryl. thank you for your five-star review, and I'm glad that you enjoyed our helpful and pleasant staff! - Dylan

Valorada con 5 estrellas sobre 5

Minworth Branch very helpful

Minworth Branch very helpful. Jordan placed an order on my behalf for two kitchen cabinets, were duly received. Upon opening, two weeks after delivery, one cupboard was damaged. Visited the store, a very helpful assistant Tasha, spent time and effort in ordering and getting me the replacement from their supplier. She dealt with the matter, above and beyond her normal service. I will have no hesitation in recommending them to friends.

6 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Minworth

Respuesta de Wickes - Minworth

Hi Valerie, thanks for taking the time to share this feedback, we are pleased to hear that Jordan and Tasha where on hand to sort the order and replacement as needed, we appreciate you taking the time to let us know. RD

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