Wickes - Newport Opiniones 

145
•
TrustScore: 4.5 sobre 5

4,6

Barrack Hill, Unit 2, Discovery Park, Newport Gwent, NP20 5GN, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I called in late one evening after 2 rolls of loft insulation. There was only one roll but it was open battered bruised. I asked the guy on the building section who liased with his colleague, and they... Ver más

Valorada con 5 estrellas sobre 5

Bought a load of laminate flooring There was some damage boxes and without hesitation Mandy and Jill noticed and gave at discount price I am regular in the store and they always make you feel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the Newport branch this morning requiring roofing felt, osb sheets and fencing paint. The staff Mandy and Jill were extremely helpful and friendly when I required materials that were not on t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Visited Newport Gwent Wickes Sunday 31st May to buy a bag of sand to mix a small amount of cement mortar. Got it home to annoyingly find the sand had a large amount of stones and rubble mixed in. Took... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Newport

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Barrack Hill, Unit 2, Discovery Park, Newport, Gwent, NP20 5GN, Reino Unido

  • +441633850555

4,6

Excelente

TrustScore: 4.5 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(145)

14.688 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Front of house and help

Superb service and help thank you

Ian & Jill amazing and super helpful great assist to Wickes.

24 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hey Chris, thanks for your amazing review, and I'm glad you enjoyed the service from Ian and Jill in our Newport store! - Dylan

Valorada con 5 estrellas sobre 5

Staff at the newport branch are very…

Staff at the newport branch are very helpful and polite and will go out of there way to help,the two members of staff i dealt with today where Jill and Mandy 5 stars for the two of them thank you

19 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jill and Mandy in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I visited the Newport store to purchase…

I visited the Newport store to purchase wood treatment, Mandy was very helpful, thank you.

19 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hi Tom, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mandy in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Mandy was very polite and helpful

Mandy was very polite and helpful

3 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're happy to hear that you found Mandy to be polite and helpful! Thank you for your positive feedback; we appreciate it.
-AF

Valorada con 5 estrellas sobre 5

Went to the local Newport Wickes today…

Went to the local Newport Wickes today looking for accessories for my bathroom I asked for help and Morgan took me to the right department and helped me with everything great customer service 😃

21 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hey Denny, thank you for your five-star review regarding your experience in our Newport store, and that Morgan was able to help you out. - Dylan

Valorada con 5 estrellas sobre 5

Excellent service

Visited Wickes at Newport today, Jill went over and above to ensure our order was fulfilled even though some items were not available on the shelf. She looked after us as always.
Simon & Ian

18 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hey Ian, thanks for your five-star review and I'm glad you enjoyed the service from Jill in our Newport store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent service from Jill in the…

Excellent service from Jill in the Newport store today

17 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're happy to hear that you had such a positive experience in our Newport store with Jill's service. Thank you for your great feedback-GS

Valorada con 5 estrellas sobre 5

Helpful staff and good range of…

Helpful staff and good range of products.

Jill and Mandy are always helpful and friendly. I can rely on Wickes to stock everything I need for my business. Thank you very much!

16 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're so happy to hear you find our products helpful for your business needs. We appreciate your kind words about Jill and Mandy's friendliness and helpfulness!
-AF

Valorada con 5 estrellas sobre 5

Great staff

Wickes, Newport staff are always polite and helpful. Today, Andrew was no exception as was especially helpful with our order We would highly recommend this store.
Julie, Newport

16 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're happy to hear that our Newport staff are consistently helpful. It's great to know that someone was especially helpful with your order. We appreciate your recommendation!-GS

Valorada con 5 estrellas sobre 5

At the newport gwent branch today

At the newport gwent branch today. Staff member jill went out of her way to help me find what I wanted ..
Great service..
Nice to come across a valuable member of your team

11 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're happy to hear that you received such great service at our branch. It's wonderful to know a team member was so helpful. We appreciate your valuable feedback! TW

Valorada con 5 estrellas sobre 5

Huge Thanks Mandy…

Just wanted to share my thanks to Mandy (Store Manager) who couldn’t have been more helpful with an issue that I had with some cement boards that I had purchased. Despite the store being incredibly busy, she gave me time, she listened and she resolved my query. Excellent customer service, I will definitely return to Wickes Newport again for my DIY materials.
Huge thanks once again.
Mr Underwood

8 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that your issue was resolved with Mandy. We appreciate your intention to return to our Newport store for your DIY materials.
-AF

Valorada con 1 estrellas sobre 5

Terrible experience from Wickes

Paid to have a new bathroom fitted by Wickes. Absolutely nightmare from the very beginning, the shower screen was fitted with only allowing 12” gap to enter the shower area. The copper pipe to the radiator ran two foot along the skirting board before connecting to the radiator. Their workmanship was a terrible and they never finished the job. Would never recommend them to anyone.

13 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hey Scott, thank you for your valuable feedback, and I'm sincerely sorry to hear about your bathroom installation issues. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Valorada con 5 estrellas sobre 5

I visited Wickes today looking for paint brushes and caulk

I visited Wickes today looking for two products along with some recommendations and was assisted by a very polite and helpful young man named Jake who said he was fairly new, well Wickes this young mans recommendations saved me on time and cost and I have to say he was the most respectful and Polite youngster I’ve met in a long while.

5 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hey Paul, thank you for your five-star review, and I'm glad that you enjoyed the service from Jake in our Newport store! - Dylan

Valorada con 5 estrellas sobre 5

Writing on behalf of a family member…

Writing on behalf of a family member whom visited the store today to purchase a few items and Mandy assisted him with his purchases and payment. He would like to share a BIG thank you to Mandy she was very pleasant, patient, friendly and courteous. Being of the older generation with a hearing impairment his experience of being at Wickes was pleasant and comfortable.

5 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hey Michelle, thanks for your five-star review, and I'm glad you enjoyed the service from Mandy in our Newport store! - Dylan

Valorada con 5 estrellas sobre 5

Visited Newport Wickes Store to mix…

My Mother in law Visited Newport Wickes Store to mix paint and purchase. On her behalf she asked me to give a special mention to the assistant who assisted her. He was very helpful and helped her to decide my choice of preference. I would like to give a special mention to Jake the assistant who was kind, friendly & very professional with his advice.

5 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

Hi Jeffery, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jake in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Best service from Mandy and team

Best service from Mandy and team

4 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're glad you found our service exceptional. We appreciate your positive feedback and are grateful for your recognition. TW

Valorada con 5 estrellas sobre 5

Always helpful staff particulary mandy…

Always helpful staff particulary mandy also a good range of products.

2 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're happy to hear that our staff is helpful and that we have a good product range. We appreciate your positive feedback and thank you. TW

Valorada con 5 estrellas sobre 5

Community support

Huge thanks to Wickes Newport for support with some tins of paint for Riverside Rovers AFC to enable us to give our changing rooms at Shaftesbury Park a refresh ahead of the new season! The process was really simple, and as we’re local the support to our cause was seamless. Thanks again to the staff, Scott especially, for having it all ready for us to collect. Can’t recommend you enough! We’ll share our progress soon! Thanks again! Karl and Owain at Riverside Rovers AFC, Newport

24 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We appreciate you sharing your experience with us. We're so glad to hear that our team could support Riverside Rovers AFC with your project at Shaftesbury Park. We're delighted the process was simple and seamless. We look forward to seeing the refreshed changing rooms! TW

Valorada con 5 estrellas sobre 5

Helpful mandy

Thanks to mandy she was looking after my delivery I was stressed about it, the driver didn't find the place I think but she called me few times to check if everything is ok and delivery received,great customer service very helpful and helping the new young staff aswell with her experience, thank you mandy

20 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We appreciate you taking the time to share your feedback. We're happy to hear that our team provided great customer service and helped ensure your delivery arrived. We will continue to strive to provide excellent support. TW

Valorada con 1 estrellas sobre 5

Awful

Waited in all day for my parcel to be delivered as it was due today. The company XDP didn't deliver as they were supposed too.
I contacted wickes to chase the delivery up due to XDP not having a contact number or email to make any contact, of course XDP didn't get back in touch with wickes either.

I wouldn't use XDP if it paid me, one of the worst courier companies running in the UK and it's put me off ever shopping with wickes again.

23 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Newport

Respuesta de Wickes - Newport

We're sorry to hear about the delivery issues you experienced and the lack of communication from the courier. We understand your frustration and appreciate you bringing this to our attention. We have sent you a request for more information so we can look into this further.
-AF

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